NH Venezia Santa Lucia Reviews
NH Venezia Santa Lucia
Rio Terà Lista di Spagna, 116/A, Venice, ItalyView Hotel Details
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1 night
NH Venezia Santa Lucia Guest Reviews
4.3/5
Very Good
40 Reviews
Verified reviewsLocation4.5
Amenities4.0
Service4.3
Cleanliness4.3
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All Reviews(40)
Positive reviews(37)
Reviews with photos/video(15)
Easy to get around(7)
Great service(7)
Convenient location(7)
Close to train station(6)
Negative reviews(3)
Fantastic
Standard Room
Stayed in Mar 2024
Couples
3 Reviews
Outstanding
Posted on Mar 28, 2024
Provide quality service and comfortable accommodation experience. The staff are friendly and professional, and the reception at the front desk is warm and thoughtful. The rooms are clean and beautifully decorated, with comfortable beds and first-class facilities and equipment. The hotel is conveniently located and has convenient transportation. Breakfast was rich, varied and of good quality. Overall, it's a good choice worth recommending.
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Response from Property: Dear Guest,Thank you so much for sharing your experience at NH Venezia Santa Lucia! We are glad you appreciated not only the convenient location but also the great care that it took to renovate the rooms by mixing the traditional Venetian style with the modern NH standard of quality. Looking forward to welcoming you again, we send our best regardsPatrick - FOM
Guest User
Superior Room
Stayed in Mar 2024
Family
10 Reviews
Very Good
Posted on Mar 16, 2024
The room cleaning staff are very dedicated. They look very old, but they provide good service, don't talk much, and work hard without any ambiguity. Thumbs up! There are mosquitoes when I sleep at night, my God! Maybe it's because of Shuicheng. There's a constant buzzing in my ears... The toilet drain doesn't have enough suction power. Maybe it's because it's an old store. The location is good, the station and the pier are just a stone's throw away.
Original TextTranslated by Google
Response from Property: Dear Guest,We thank you for your review after being our guest at the NH Venezia Santa Lucia.As part of NH Hotels our goal is always to offer a fantastic experience in Venice, we are therefore happy that you enjoyed your stay and that you appreciated our property as well as our staff.We look forward to welcoming you again to the NH Venezia Santa Lucia.Best RegardsPatrick - FOM
Emma Mar
Standard Room
Stayed in Mar 2024
Business travellers
18 Reviews
Very Good
Posted on Mar 12, 2024
It's very, very close to the train station. You can find it after walking about ten meters out of the station.
Although the hotel is relatively old, the overall layout is very comfortable. There are lemon trees and white camellia in the yard. You can take a rest in the yard after breakfast.
The room is not big, but the bedding is good. Especially since I just came from Rimini, I lamented the comfort of returning to a civilized society.
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Guest User
Stayed in Feb 2024
Business travellers
7 Reviews
Outstanding
Posted on Mar 7, 2024
Right next to train
Guest User
Standard Room
Stayed in Feb 2024
Family
9 Reviews
Posted on Feb 24, 2024
酒店在裝修 房間味道不是很好聞。
Translate
Response from Property: Dear Guest, It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your review. It is important for us to know you appreciated the typical Venetian features that we decided to keep for our historical building but we regret that you've been disappointed due to an unpleasant smell in the room, surely due to Venetian building being very ancient. Guest’s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that the rooms and service fulfilled your expectations. Looking forward to welcoming you again in NH Venezia Santa Lucia for a future visit in Venice, we send you our best regards Patrick - FOM
janice
Standard Room
Stayed in Feb 2024
Friends
41 Reviews
Outstanding
Posted on Feb 20, 2024
房間小了點 ，其他都更棒 ，威尼斯一定要住在火車站邊上！
Translate
Response from Property: Dear Guest,It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your review. It is important for us to know you appreciated the typical Venetian features that we decided to keep for our historical building. Guest’s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that the rooms and service fulfilled your expectations.Looking forward to welcoming you again in NH Venezia Santa Lucia for a future visit in Venice, we send you our best regards Patrick - FOM
Guest User
Stayed in Feb 2024
Couples
2 Reviews
Outstanding
Posted on Feb 19, 2024
Super convenient! ! It's just a 1-2 minute walk next to the Venice Island train station. The attitudes of the staff were all very nice, except for a fat middle-aged female staff member at check-in who was very perfunctory and irritable.
Although there is no river view from the room, the room has a bathtub and is very clean. The bathroom is not small.
in addition! The breakfast is really rich. It belongs to the NH hotel series.
Original TextTranslated by Google
Response from Property: Dear Guest,This is undoubtedly the kind of review we desire to receive every day and we would like to thank you for sharing your experience at NH Venezia Santa Lucia.Making our customers feel at home is our main goal and we are happy to know that you enjoyed the peace and tranquility of our historical Venetian Palace.With the hope to give you a warm welcome as our precious guest in NH Venezia Santa Lucia for a future visit in Venice, we send you our best regardsPatrick - FOM
Guest User
Superior Room
Stayed in Feb 2024
Business travellers
9 Reviews
Very Good
Posted on Feb 19, 2024
Really convenient location if you need to hop on and off a train. Friendly staff and nice continental breakfast.
Response from Property: Dear Guest,This is undoubtedly the kind of review we desire to receive every day and we would like to thank you for sharing your experience at NH Venezia Santa Lucia.Making our customers feel at home is our main goal and we are happy to know that you enjoyed the peace and tranquility of our historical Venetian Palace.With the hope to give you a warm welcome as our precious guest in NH Venezia Santa Lucia for a future visit in Venice, we send you our best regardsPatrick - FOM
Guest User
Standard Room
Stayed in Feb 2024
Family
5 Reviews
Outstanding
Posted on Apr 19, 2024
This hotel is old and small in Venice, but once you are on the island, you will not regret this decision. It is a few steps left from the station and is closer than any other hotel you could have chosen at the time. You don't have to drag your luggage on various cobblestone roads and small arch bridges or take a boat to guard against thieves. Two people can do the nose-to-nose greeting in the elevator. The room is small and old with a sloping roof, but it has the flavor of the old city. The window view is also good. The facade is being renovated. The building behind the front desk looks newer than the one we stayed in.
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Yujia
Superior Room
Stayed in Feb 2024
Other
2 Reviews
Posted on Feb 18, 2024
After leaving Venice Santa Lucia Station, it is very convenient to reach the hotel just 60 meters away. There is also a convenience store downstairs open until 8pm. But the room is very small, so it's okay for one person. For two people, you need to book a larger room.
Original TextTranslated by Google
Response from Property: Dear Guest,It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your review. It is important for us to know you appreciated the typical Venetian features that we decided to keep for our historical building. Guest’s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that the rooms and service fulfilled your expectations.Looking forward to welcoming you again in NH Venezia Santa Lucia for a future visit in Venice, we send you our best regards Patrick - FOM
littleyu wang
Stayed in Feb 2024
Family
1 Reviews
Outstanding
Posted on Feb 5, 2024
My daughter and I stayed for one night, dragging 24-inch luggage. The location is good. It was taken over by a hotel chain two years ago. No wonder I can't find it on Google. They said everything is being renovated. I have seen many hotels and this is not bad. I I am a member, and the special price on one day is about 4,200 yuan plus breakfast. It is a great value. I stayed on the Sunday of the Mask Festival and could also take a bath.
Original TextTranslated by Google
Response from Property: Dear Guest,You can imagine how your beautiful review can make all the NH Venezia Santa Lucia staff happy and proud to have hosted you at our property.Our main goal is precisely to work and improve every day more and more, in order to ensure that the customer is offered a service worthy of his expectations, and your review is an incentive for us to give our best every day.Hoping to welcoming you again as our precious guest in NH Venezia Santa Lucia for a future visit in Venice and remaining at your kind disposal, we send you our best regardsPatrick - FOM
Guest User
Superior Room
Stayed in Feb 2024
Solo travellers
4 Reviews
Amazing
Posted on Feb 8, 2024
It's very close to Santa Lucia station, so you can leave your luggage there and go sightseeing in Venice. This time, I was able to use the room even though it was in the morning, which was very helpful. The room was very clean and there was a bathtub, so I was able to take a relaxing bath and relieve my fatigue. There is no electric kettle.
I felt comfortable because the staff treated me well.
Original TextTranslated by Google
Response from Property: Dear Guest,Let us thank you for sharing such a wonderful review concerning our NH Venezia Santa LuciaWe feel very happy to know that our location and the service we offered met your expectations.We hope to have the privilege of welcoming you again in Venice and, in the meantime, we send you our best regardsPatrick - FOM
Guest User
Standard Room
Stayed in Jan 2024
Family
6 Reviews
Outstanding
Posted on Feb 19, 2024
This hotel is right next to the train station, a two-minute walk, and the service is very good! The location is also very good. I recommend that you stay at ease next time. There is also a very delicious Italian restaurant next to it. I will choose it next time.
Original TextTranslated by Google
Response from Property: Dear Guest,Let us thank you for sharing such a wonderful review concerning our NH Venezia Santa LuciaWe feel very happy to know that our location and the service we offered met your expectations.We hope to have the privilege of welcoming you again in Venice and, in the meantime, we send you our best regardsPatrick - FOM
Anonymous User
Stayed in Jan 2024
Family
2 Reviews
Posted on Feb 1, 2024
Close to Venice Santa Lucia station.
There are many supermarkets, vaporetto stations, and restaurants nearby.
It is a little far from St. Mark's Square and Rialto Bridge.
The room is clean but a little old and lacks some maintenance.
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Guest User
Superior Room
Stayed in Dec 2023
Family
8 Reviews
Amazing
Posted on Dec 29, 2023
The old town is almost all old buildings.
The location is perfect, right next to Santa Lucia Station! The water bus stop is right next door.
The floor is uneven, making it very difficult to drag the bag. So it was even better because it was right next door.
Original TextTranslated by Google
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