Eee Hotel Gunskirchen

Hotel room was full of someone’s hair ( dog or human) but it was everywhere.

Worst Customer Service i received from the lady on the phone. I sent the email to get a receipt but didn't get any reply. When inquired on the phone about the invoice i needed, she simply said "i will reply when i read your email"!

Nice place, the rooms are comfortable.

Tip top

There is no reception but it is practicsl when you arrive at 11pm. Room was really top, modern and clean Espresso machine for tea and coffee. What else! And large parking ( for free). I can just recommend

The big disappointment came the moment I entered the building and instead of a man there was a machine waiting. I said it didn't matter, I like modern things. The machine wanted to enter the reservation number after me, but it still didn't work, I didn't know what to do, the others tried to do the same. I called the hotline, although I can't speak English very well, only after this call did I learn that there was a sign with instructions on the glass door. The gentleman on the line told me on the phone that I had to send a negative test first and then I would get a accommodation number from him. Firstly, it did not occur to me that the glass doors are instructions (it could be better visible), secondly, the information was written only in German, which is annoying when 90% of people can speak English and thirdly, when making a reservation I she could be informed by feedback about sending the test and thus I could save a lot of time and nerves. I thought I was going to sleep outside. At least 45 minutes passed before I searched for the accommodation card. And when entering the hallway to the rooms, it could also be indicated that the card is attached to the handle, there was nowhere even a small hint. I recommend processing everything even more.