Hot Springs Sailimu Lake Kruger Wild Luxury Camp

A true wild luxury camp, first-class service, not just enthusiasm but professionalism. Thank you to the housekeeper Aili and the brother who took the children to ride horses up the mountain. Will stay again.

Valley Camp Hotel is 30 kilometers away from Sailimu Lake. It’s really the first choice for vacation and leisure👍 The welcome ceremony with folk dance and wine was a surprise🎊 Hot towels for dust washing, exquisite tea sets and ethnic-style welcome tea☕ Proper and attentive service that makes you feel at home🌟🌟🌟 The room rate includes three high-priced meals. The meals are an innovative presentation of the regional catering culture combined with the art of exquisite platters of Western food when traveling to Xinjiang. Each dish is equipped with different exquisite tableware, which intrudes the visual and taste experience at the same time! There are also refreshments by the stream and a bonfire carnival experience that is refreshing... Will come again if I have the chance to experience it💓 Beautiful scenery of primeval forest and pasture🌟 High-end considerate and quality service🌟 Xinjiang specialty Western food🌟 Worth it again

This is the best hotel I have ever stayed in in Xinjiang. As soon as we entered the door, we saw the hotel manager running all the way to arrange for us to park. There was a very unique welcome ceremony before check-in. We really felt at home! The scenery of the hotel is stunning and stunning. The sunrise and sunset are both stunning. Friends from the south can definitely experience the very different beauty of Xinjiang! The hotel service is unparalleled, surpassing most chain 5-star hotels. There is no professional fake smile, and it is extremely sincere and kind. One detail that is still very touching is that during afternoon tea, the staff will be waiting not far away, and they will help you pour tea after you have finished a cup. We are a little shy about society, so we said we can do it by ourselves. The boy is very shy. , stood further away but where the sun was directly shining and waited. I have never written a review before, but this is the first time I wrote one specifically because of the service and environment.

I heard about this hotel 2 years ago. It is also on my list of hotels I want to stay in when traveling to Xinjiang. This time when I arrived at Sailimu Lake and started to book a hotel at noon, I saw the name of the hotel again. And it’s not far so I booked it right away. It was quite expensive in the peak season, almost 5,000, but since I came here and I had been paying attention to the hotel, I didn’t hesitate to book it. We arrived close to the early morning of the next day. The hotel was still waiting for us and there was a brief welcome ceremony. The feeling is quite good. The room is actually very small, and there is no obstruction between the bathroom and the room. If you have half-grown children with you, it will still be awkward for adults to take a bath. The room equipment and facilities are simple and not close to the standard configuration of 5000. Maybe the focus is on environment and service? Anyway, we didn't experience anything, including the hotel's various services, afternoon tea, etc. By the way, are we different from other guests? Because we arrived late and missed a dinner, our children were still charged an extra 300 for meals. I was originally charged 800, but after arguing hard, the front desk reluctantly gave me special treatment. Later, I felt that there were some differences in treatment. There was no butler to connect, only the front desk. On the second day of the in-depth tour, we basically didn’t stay in the hotel, and no one in the hotel asked us what we had for lunch. The residents of the house next door ate hot pot, but no one asked us about it? The treatment is really different. Is it just because the three of us look alike and are easy to deal with and don't like to find trouble for others that we just deal with each other casually? What's even weirder is that after we left, the front desk sent us a message in a questioning tone, saying that there were stains on the pillowcases and they couldn't be washed off. We love traveling so much and have stayed in so many hotels before and after. There are high, high and low grades. I have really never encountered a hotel that sent a message to the guest after the guest left, saying that the pillowcase was stained and could not be washed off. Does the implication mean that the guest should pay compensation? It really refreshed my knowledge. Not to mention that consumables such as pillowcases should be within the normal cost and loss range of the hotel. Since opening a hotel, these problems are inevitable and encountered every day. If there are stains, blame them on the guests and ask them to compensate. I don’t know how luxurious the pillowcases of a hotel that charges 5,000 yuan a night are. I advise future guests to be extra careful not to dirty the pillowcases in this hotel. It is best to bring your own. Otherwise, money will really be deducted. In short, this kind of service awareness should be their consistent style from top to bottom. Later, they realized the problem and admitted their own problem but did not offer any compensation or condolences. The condescending and hasty explanation put a damper on my original plan to come back here in the winter. I believe that service is based on mutual respect, rather than superficial suspicion, suspicion, and contempt. Even if you don't say it out loud, everyone can feel it. Finally, I would like to mention that the hotel's forest hiking guide is very good, respectful and patient. It is he who makes us want to come again in winter. Pity…..

This is my second visit within a year and the experience is really good. It is suitable for couples to have a slow-paced and in-depth play. In addition to accommodation, it can be luxurious or simple, and the back mountain is enough to explore for a few days.

The hotel is located deep in the mountains, which is inaccessible to people. It is definitely the ceiling of Xinjiang’s outdoor luxury hotel. It can be seen that the hardware facilities and services are carefully trained and basically in line with international standards. Thanks to Aili, Jiaqi, and other staff. We spent an unforgettable three days with AK. Looking forward to seeing you again!

The service is very good, the butler is also very attentive, very wild, but not luxurious enough

Very satisfied, very beautiful, there are two lovely dogs, the staff is very enthusiastic

In order to stay at this B&B, I specially added a day to my itinerary in Xinjiang. It was really worth it. Due to room issues, I specifically contacted the hotel front desk. The staff were very patient and the hotel room was also very beautiful. I enjoyed my stay.