Canopy by Hilton West Palm Beach - Downtown
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1 night
1 room, 2 adults, 0 children
All properties in West Palm Beach
Canopy by Hilton West Palm Beach - Downtown
380 Trinity Pl, West Palm Beach, Florida 33401, United States
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We Price Match
Highlights
Delicious breakfast
Lots to do
Pets welcomeAmenities
Outdoor swimming pool
Fitness Room
Private parking
24-Hour Front Desk
Bar
Restaurant
Meeting Room
Multi-Function Room
All amenities
Property Description
Hello and welcome to Canopy by Hilton West Palm Beach Downtown, a bright and fun new hotel in the heart of energetic West Palm Beach. With its stunning glass façade and fiber optic art hanging in the atrium, our hotel is a destination in itself and is within minutes of the convention center, diverse dining, premier nightlife, waterfront activities, and cultural attractions.
Our Just-Right Rooms have local art for that West Palm Beach flair, as well as the comforts you expect like a 55-inch HDTV, free WiFi, refrigerated drawer, and Nespresso machine. Our signature Canopy beds help you get a great night’s sleep. Deluxe rooms feature ocean or city views, while our more spacious suites include a living room, private bedroom, and cozy extras. Stay hydrated with filtered water stations on every floor.
Welcome the day in Banter with a delicious artisanal breakfast, made with fresh ingredients and local produce, or have a Canopy Break Fast bag delivered to your door. You’ll find fresh, Latin-inspired options at Banter for dinner, plus complimentary evening tastings of local food and drinks on Thursday - Saturday evenings. For handcrafted cocktails and stunning views, head up to 13 for a rooftop bar and dining experience at Treehouse alongside our rooftop pool. Our flexible 3,060 sq. ft. ballroom is ideal for small meetings, weddings, and other events in West Palm Beach. At Canopy by Hilton, we've got you covered.
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8.7/10
Cleanliness8.7
Amenities8.6
Location8.7
Service8.7
All 101 reviews
Surroundings
Airport: Palm Beach International Airport
(6.2km)
Airport: Boca Raton Airport
(41.1km)
Train: West Palm Beach Amtrak Station
(1.6km)
Train: Mangonia Park Station (Tri Rail)
(7.9km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Two Queen Room with Balcony
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
7
Two Queen Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
8
King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
7
Mobility Accessible King Room with Roll in Shower
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
9
Two Room King Suite with Balcony
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
6
Mobility Hearing Accessible Two Room King Suite with Balcony and Roll in Shower
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
9
Corner King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
8
Hearing Accessible King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
7
Hearing Accessible Two Queen Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
7
Mobility Accessible King Room with Tub
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
7
Three Room Two King Suite with Balcony
2 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
6
Mobility Accessible Two Double Room with Tub
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
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Guest Reviews
8.7/10
Very Good
101 reviews
- Cleanliness8.7
- Amenities8.6
- Location8.7
- Service8.7
Average for similar properties in West Palm Beach
Review summary
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Location and Amenities: Guests frequently praised the hotel's prime location and the rooftop amenities, including the pool and bar, which were highlighted as fantastic features.(based on 1 review)
Ashleigh Lynne
June 20, 2023
We had a lovely stay at Canopy hotel. The room was great. A very comfortable bed, spacious, clean and a great bathroom. We made good use of the room and found things to be great. The Tv worked well. Although I did find the smaller details missing such as the smaller bathroom toiletries (earbuds etc) and a kettle to make tea. The pool, gym, restaurant and rooftop bar was fantastic. Highly recommend this hotel.
Eliran
June 23, 2025
The staff was great. But to have coffee available from 6am to 7:30 am in the morning it’s ridiculous
Nicole
June 23, 2025
We really enjoyed the Canopy and would stay here again as well as recommend it to others. From the moment we arrived the staff were friendly and greeted us with a smile. The rooftop pool was very unique and offers beautiful views of the marina. The rooftop bar served great drinks and delicious food. Everything in our room was extremely nice and the beds were comfortable. The hotel is also in a prime location with everything within 10 minutes. Lastly, we enjoyed the extra amenities including the hotel bikes and shuttle service that takes you within a certain vicinity of the hotel at no charge. Overall, this was a 10/10 stay!
Pedro
June 17, 2025
This was an amazing experience. The rooms were super spacious. Very clean exactly what I was looking for. We had stayed at a nearby hotel and the two bedroom suites are horrible. The only thing I have to say is that they call it a three-bedroom suite, but it's really two bedroom because they include the family as a third bedroom. It's a little bit misleading but the space is amazing!! Would definitely recommend!!
Celine
June 6, 2025
Hotel stay was exceptional. Thanks to Seth Teitelbaum he made the reason for my stay most memorable. The parking, restaurant, and cleaning staff were also very accommodating and went above and beyond. Thank you for the wonderful experience.
Tracy
June 1, 2025
Beautiful, clean property & that also goes for the rooms! We were very pleased with our stay from the valets, to the lobby staff & both restaurant’s staff - very professional, everyone had great customer service! We had 3 meals there (2 at Treehouse & 1 at Banter) and ALL of our food and drinks were fantastic! My family thoroughly enjoyed our stay at Canopy & the next time we’re in town, they will definitely be our go to hotel - thank you for a great experience and we look forward to coming back!
Wendy
May 28, 2025
I recently stayed at the Canopy hotel. While the hotel itself looks beautiful and clean, the service was very disappointing. Housekeeping never came to clean the room, even though I was out from 9 AM to 6 PM every day. I had to call the front desk multiple times just to ask for towels and shampoo, and it took them over two hours to bring them.
There’s a restaurant downstairs, but it’s constantly closed and there’s no sign with the hours, so you never know when it’s open. I also found out on the last day that they have a gym on the 6th floor—no one mentioned it, and there was no information provided about the hotel’s amenities.
Overall, the lack of communication and poor service really took away from the experience.
Jacqueline
May 27, 2025
We had to find a hotel last minute for one night as my flight was canceled on the way to the airport. Based on the reviews I booked a room through ******* and I was glad I did. The hotel front desk staff was very accommodating. Rooms were clean, great breakfast, and nice location!! It was a quick stay but overall, I was happy with my experience!!
Services & Amenities
Most popular amenities
Outdoor swimming pool
Fitness Room
Private parking
Additional charge
24-Hour Front Desk
Bar
Restaurant
Meeting Room
Multi-Function Room
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Rooftop pool
Pool with view
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, US$ 38.00 (approx. VND 1,003,331) Daily. Reservation not needed.
Private parking
Additional charge
Valet Parking
Additional charge
Transportation
Shuttle Bus Service
Free
Front desk services
24-Hour Front Desk
Lockers Available
Express Check-In and Check-Out
Concierge Service
Luggage Storage
Languages spoken
Spanish
Food & drink
Bar
Room Service
Snack Bar
Kiosk/ Convenience Store
Health & wellness
Fitness Room
Activities
Public Beach
Public areas
No Smoking in Public Areas
Smoking Area
ATM
Elevator
Cleaning services
Dry Cleaning
Additional charge
Facilities for children
Children's Meals Available
Business services
Multi-Function Room
Meeting Room
Accessibility
Assistive Listening Devices
Braille Signage
Accessible Rooms Available
Pool Ramp Available
Safety & security
First-Aid Kit
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: 16:00–03:00 the next day
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$ 75.00 (approx. VND 1,980,259) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$ 50.00 (approx. VND 1,320,173) per pet per stay
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Opened: 2020
- Number of Rooms: 145
Phone:+1-561-6550404
Hello and welcome to Canopy by Hilton West Palm Beach Downtown, a bright and fun new hotel in the heart of energetic West Palm Beach. With its stunning glass façade and fiber optic art hanging in the atrium, our hotel is a destination in itself and is within minutes of the convention center, diverse dining, premier nightlife, waterfront activities, and cultural attractions.
Our Just-Right Rooms have local art for that West Palm Beach flair, as well as the comforts you expect like a 55-inch HDTV, free WiFi, refrigerated drawer, and Nespresso machine. Our signature Canopy beds help you get a great night’s sleep. Deluxe rooms feature ocean or city views, while our more spacious suites include a living room, private bedroom, and cozy extras. Stay hydrated with filtered water stations on every floor.
Welcome the day in Banter with a delicious artisanal breakfast, made with fresh ingredients and local produce, or have a Canopy Break Fast bag delivered to your door. You’ll find fresh, Latin-inspired options at Banter for dinner, plus complimentary evening tastings of local food and drinks on Thursday - Saturday evenings. For handcrafted cocktails and stunning views, head up to 13 for a rooftop bar and dining experience at Treehouse alongside our rooftop pool. Our flexible 3,060 sq. ft. ballroom is ideal for small meetings, weddings, and other events in West Palm Beach. At Canopy by Hilton, we've got you covered.
Frequently Asked Questions
What is the cancellation policy at Canopy by Hilton West Palm Beach - Downtown?
Typically, cancellations of Canopy by Hilton West Palm Beach - Downtown can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Canopy by Hilton West Palm Beach - Downtown?
How much does it cost to stay at Canopy by Hilton West Palm Beach - Downtown?
Prices at Canopy by Hilton West Palm Beach - Downtown vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Canopy by Hilton West Palm Beach - Downtown?
Are there airport shuttle services at Canopy by Hilton West Palm Beach - Downtown?
No, Canopy by Hilton West Palm Beach - Downtown does not offer airport transfer services.Are there airport shuttle services at Canopy by Hilton West Palm Beach - Downtown?
What landmarks are close to Canopy by Hilton West Palm Beach - Downtown?
Canopy by Hilton West Palm Beach - Downtown is located in West Palm Beach, close to landmarks such as Trinity Park, which is 300m from your search (straight-line distance).What landmarks are close to Canopy by Hilton West Palm Beach - Downtown?
Does Canopy by Hilton West Palm Beach - Downtown have a pool?
Yes, Canopy by Hilton West Palm Beach - Downtown has a swimming pool for guests to enjoy.Does Canopy by Hilton West Palm Beach - Downtown have a pool?
What amenities & services does Canopy by Hilton West Palm Beach - Downtown offer?
Canopy by Hilton West Palm Beach - Downtown offers a range of popular amenities including Shuttle Bus Service.What amenities & services does Canopy by Hilton West Palm Beach - Downtown offer?
What time are check-in & check-out at Canopy by Hilton West Palm Beach - Downtown?
Canopy by Hilton West Palm Beach - Downtown check-in begins at 16:00-03:00. Check-out time is 12:00.What time are check-in & check-out at Canopy by Hilton West Palm Beach - Downtown?
Are pets allowed at Canopy by Hilton West Palm Beach - Downtown?
Yes, pets are allowed at Canopy by Hilton West Palm Beach - Downtown. Please contact Canopy by Hilton West Palm Beach - Downtown to confirm any specific requirements.Are pets allowed at Canopy by Hilton West Palm Beach - Downtown?
About This Property
| Nearest Airport | Palm Beach International Airport |
|---|---|
| Distance to Airport | 6.19KM |
| Nearest Train Station | West Palm Beach Amtrak Station |
| Distance to Train Station | 1.58KM |
| Average Price From | VND12356233 |
| Hotel Star Rating | 4 |