Days Inn & Suites by Wyndham Niagara Falls/Buffalo

The room is large, clean, and fully equipped. The breakfast was also very delicious. The staff are very friendly, super friendly, beyond your imagination, and you can get any help you can from them. If we come back next time, we will continue to live here.

Overall it was a good experience staying in this hotel. Room were clean and spacious. Staff was very helpful in providing information. Breakfast was good just they need to be more proactive to refill the stuff once it is finished.

Front desk staff was friendly and courteous. Hotel has potential but needs further improvements. Rooms recently renovated and modern but bathrooms outdated, run down and mold evident in places. Lighting in room was plenty and quite bright. Convenience of microwave and fridge appreciated. Beds were comfortable. Cleanliness questionable as swarm of ants noted under the night stand from leftover food crumbs from previous guest. Walls super thin. You can hear everything. Had to turn on AC/fan to drown out the noise. Consider elsewhere.

Expensive for the Quality The room was fine. It was clean. The bedding was comfortable. Just rather expensive for the quality. The bathroom was not in great condition, old fixtures, tile, paint, shower curtain. The shower curtain bar was bent down so the curtain didn't stay where placed. The continental breakfast items were not of great quality. Weird yogurt. Hard boiled eggs were in a bowl with a bunch of water at the bottom and some were very poorly peeled. Mushy red delicious apples. Not a lot of selection. The pool looked great, but it opens at checkout time (11am - 11pm), so could not be used in the morning. The staff was friendly and helpful.

Our room was very nice and clean. The tub drain did not tighten completely and had a slow leak. The toilet handle had to be held down for it to flush completely but neither issues were of a major concern. The base of the shower handle was loose from the wall, but didnt impede the process of taking a shower. The complimentary body wash, shampoo and conditioner was very refreshing and smelled great. The free all day coffee was great to have. The only negative thing about the hotel was the smoking section. The designated smoking area was behind or on the side of the building. There were no benches to sit down on or cameras to keep us feeling safe. I understand wanting to keep the property clean and smoke free, but as a smoker, it made me feel unwelcome and like an embarrasment to the hotel. I dont hold this against the hotel because it may have been my fault for not noticing a "smoke free property " on the website. This was the only thing that let me down on our arrival. The staff was great, the room was clean. There wasnt too many sounds to interrupt our time while in the room. I would stay again if we didnt have another hotel that offered a better smoking area solution for their customers.