Best Western City Sands Reviews

View was great and close to everything

I stayed for 4 nights in room 208 for a golf break, and on the whole, my stay was satisfactory. My spacious room looked out onto the car park and main road, and was wonderfully cleaned and tidied daily, and there was everything I needed. Check in/out was easy, and the small TV had smart functions, so you can watch most channels, free WIFI. Parking can be a problem, as the club is pretty busy from early morning with golfers arriving and also nearby workers using the "free" car park to park and walk to work making parking spots tight. The hotel is within easy walking distance from eatery's, shops, the beach etc., so that's useful. My AC unit in the lounge (no AC in bedroom) was very noisy, and so I could'nt use it, so had to have the windows open which let road noise in. Food and drinks are not cheap, but I did receive a complimentary guest card which helped. Yes, I would stay here again.

Love the view from our spacious room. Bed is comfortable, toilet is clean. Really enjoy our stay here.

the room was nice and the hotel well located. however, i had to sleep on a very uncomfortable sofa bed. it was narrow with a thin cheap mattress. it uncut the quality of the hotel. moreover, it was badly placed: i am 81 years old and i had to move heavy furniture to open it. disappointing.

Nice location near the beach and at a golf course. Decent facilities.

Friendly staff newly renovated, or in the process of finishing renovations. Had problem with elevator, not working, and had to use stairs the whole time to the third floor. However, they come to a nice dinner at the restaurant. All is good!

Good location and service also good

Quite a aged hotel in a golf club, all fittings and furniture were old and aged. You can imagine hows my frustrations was when There’s no hot water in one of my room during this winter time . Definitely not recommended for the price I have paid.

Good location : next to golf course and walking distance to the beach Quite a aged hotel. The bedrooms were a bit cold as the AC is in the living room. And the compressor was placed in the balcony outside one of the bedroom. You could imagine how noisy throughout the night with compressor going on and off.

Nice place to stay right in the centre. Great facilities, including a nice golf club with amazing views.

best view in wollongong

The room is quite big, but the facilities are very old. The light needs to flash twice before it turns on. The view of the golf course outside the room is really nice, and there is also a beach. The service is almost non-existent, Wollongong is a small city.

The location of the hotel is very convenient, the rooms are clean and comfortable, and the service staff are friendly. The facilities are complete but a little old, the terrace has a good view, the overall experience is good, it is worth recommending

The room is quite big. The sofa bed in the living room is opened and made up as soon as you enter the door. It turns out that the hotel is afraid that we don't have enough beds. The Thai restaurant 300 meters away is delicious. There was almost no seat when I went there at 7 o'clock. Opposite the Thai restaurant is a large local supermarket. Buy more mineral water, otherwise it costs three dollars a bottle in the Blue Mountain Scenic Area.