Quality Inn and Suites Worcester

This place is a dump. It should not be a Quality Inn as there is no Quality at this hotel. It is extremally run down and housekeeping is not properly prepping the rooms. As well, the hotel appears to be half full of families that appear to being staying here 7 days a week. I was told that the city or local church was using the hotel as a homeless shelter. If you do not mind a dirty upkeep spot and you do not have kids you may be ok with his terrible property.

Please trust me and spend whatever you must (and I know it's already expensive) to get yourself a better hotel room somewhere else. We paid $197 for this hotel for one night, and that is an absolutely ridiculous, obscene price for what you get. I wouldn't pay more than 120 for this place. In fact, we were just in Chicago for three nights in a gorgeous hotel by the river for $155 a night. How on earth they could charge so much for so little in this place is a mystery. Really needs a lot of time and money to make it halfway decent again. It was filthy, had living and dead bugs, a window wouldn't lock shut, and it just looked dingy in a very unnerving way. I always read reviews before I book hotels, so I was honestly shocked at how bad this place was. The so-called transitional housing situation wasn't an issue at all. The people were very nice, as were all the staff. But the place is absolutely aching for better housekeeping standards and needs much more money spent on fixing it up.

I tried to stay at this dreadful hotel because it was affiliated with Comfort Inn. Driving in, I realized my error. There is trash everywhere. There was no one at the front desk, and the lobby stank of body odor and smoke. When I called from my car to cancel, the rude front desk person (who I guess got back from his break) called me a liar and told me to go f%$k myself. I then tried to contact the General Manager, Lisa, who never took my call and never returned my call. I will call Quality Inn HQ. This place is unsafe and should be shut down.

Did not like this place Grab bar in shower came out off shower wall not anchored at all One of 2 bathroom doors trashed could not use Smoke detector had been removed. A switch & receptacle falling out of wall in bedroom SAFTY ISSUE Other problems check photos My fault not checking reviews trusted credit card company bad move

Dirty, smells bad, carpet sticks to your shoes. We went to bed fully clothed. Alarm bells should have gone off when we arrived and the lawns didn’t look like they’d been mowed for 6 months. Front office staff helpful. Yelling, fighting, burnouts in the car park all night long. Worst hotel I’ve ever stayed at.

This hotel is absolutely gross! Blood on the walls, centipede stuck to the ceiling, stained carpets, broken dryerand lamp shades, no hand soap, broken table leg. There was white flaky substance on the arm of the chair. There was hair in and on the edges of the tub. Children's stickers stuck to the walls, floor and appliances. Crayon colored in the drawers. Halls loud till all hours of the night. People were hanging their laundry over the rails of their balcony.