Wuhan Feiyue International Hotel (Guanggu Pedestrian Street Guanggu Square Subway Station Branch)

False marketing! Very poor service! Incomplete facilities! Experience nothing! I stayed there for five nights in total. I didn't want to make a fuss at first, but one thing after another really left me speechless. 1. This is false advertising. Picture 1 is a picture displayed by the merchant on Ctrip. Figure 2 is the real scene. The building is real, but the name on it is not theirs at all. When I booked this hotel, I also looked at the pictures. It gave me the feeling that the whole building belonged to them, so it must be a good hotel. In fact, there are several hotels in this building. And Feiyue is a very inconspicuous family. Figure 4: Look for their brand. The front desk is on the 8th floor. There are five or six young people sitting in a row. It’s a shared front desk! 2. I was given the wrong room on the first night. I booked a room with duck down quilt. It would have been fine if I had opened the wrong room, but the room I opened had a very strong odor and there wasn't even a desk. I found the front desk the next day, but they didn't even say an apology, they just said they would change my room. 3. There is no telephone in their room, so if you need to contact the front desk, you can only use your own mobile phone to call the mobile number marked on Ctrip. 4. You need to tell the front desk clearly when cleaning the room every day. Either you forget to put slippers or disposable towels. Once I asked the front desk to send a bath towel, but they said they didn’t have any. There were only disposable ones left. It was funny that the hotel said they had no bath towels. 5. Something even more bizarre is coming. This hotel only allows guests to swipe their room cards for one day at a time. For the past two days, I couldn't open the door every night when I came back. I went to the front desk to ask what was going on, and the front desk said it was to prevent guests from losing their room cards. I mean, in order to prevent this low-probability event, you make the customers run back and forth? The front desk replied that this was their policy. There was not a single apology during the whole process, and several receptionists were just playing with their phones. I won’t tell you so much, I’ll go find Ctrip. The key point is that the front desk is on the 8th floor, not the main road. Is this service convenient for your own management or for the convenience of guests? In addition, if only one day is made each day to prevent loss, should the customer's opinion be sought?

The lady at the front desk was very welcoming and gave me free late check-out. There is a parking lot downstairs, which is very convenient and recommended.

The lady at the front desk is very welcoming and the service is very good. The bed is super comfortable. I can’t wait to take the bed home. I really like it. I will come again next time I have a chance.