Anonymous User
November 20, 2021
At twelve o'clock in the morning, after dinner and business, Vienna, where I usually live, was closed.
Searched for this hotel nearby. The name of the hotel is written on the gate, but inside is a dark road with no lights. Called the front desk. Hello, where is the hotel, I only saw the gate but not the hotel, so I asked how to get there. The other end of the phone impatiently answered irrelevant questions, and the last sentence was really troublesome. Carrying the suitcase and walking uphill for about 300 meters, I finally found the hotel. When checking in, the face of the front desk can droop to the floor, and the tone is very impatient. Forget it, it's so late, stop talking to people who have no professionalism.
There is a courtyard outside the hotel, which is clean and tidy as a whole. The room is like an old guest house, small, old and old, the linen is not bad, the hot water is hot and cold. It is estimated that this hotel is run by the public. If it is privately run, the attitude of the front desk and the environment in the room will be closed sooner or later.
I stay in the hotel for about 200 days a year. This is the first time I encountered this kind of service attitude. There was not a word of honor or words of respect for the guests, and my face was drooping the whole time. It's been a long time. The picture is the TV boot screen, which is really ironic.
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