Guest User
December 25, 2023
The price is not directly proportional to the experience. It is impossible to have a good rest at all.
Also gave me a big surprise
Spending so much money to suffer is awesome 👍
1. Check in
I had to wait at least 15 minutes to check in. My friends who were checking in at the same time had already received their room cards, but mine said they were still checking in and had to wait.
It's already past 8pm, and Ctrip has shown that it's fully booked on Thursday. How could there be a situation where it's too late?
And I heard the front desk contacted the housekeeping and said: take it out first and don't be in the room when the guest goes upstairs.
In front of the door of the room, I saw two housekeepers piled a pile of things in front of them, occupying the entire aisle...
2.Hygiene
The floor of the room is not clean, especially there are obvious large pieces of garbage and buttons next to the chaise longue.
3. Facilities and supplies
Without lotion and conditioner, the experience would not be as good.
The outlet by the sink had no power. I had to get a bar outlet to use the hair dryer.
The hair dryer will stop when it is blowing halfway. You need to turn it on again.
The heating was abnormal. It was 11 degrees Celsius after check-in. There was no difference after the heating was turned on for an hour. I called twice and said that I had asked the official to raise the temperature. The housekeeper also said that they couldn't handle it. Then I added a quilt and it was very heavy. I didn't sleep well at all.
When I woke up the next morning, the temperature was only 18 degrees. It was a cold batch.
The shopping street, Chunyuan and children's center in the hotel are not ready yet, so I can't experience it.
The design I don’t understand the most is the street sign. It’s made of copper and has a raised design. I don’t understand it. At first glance, I just think this hotel is really bad. It doesn’t even post the street sign properly.
4. Set meal coupon
The package coupon I used came with a minibar and fruits. When I entered, I got nothing.
Contact the front desk the next morning: Then you can just use the drinks in the refrigerator in the room.
I said the fruit would be replenished, but in the end there was none.
5. The biggest thunderstorm
When you checked in, you provided proof of registration and photocopy, but you forgot to confirm whether you had retrieved the certificate.
The next morning I realized something was wrong. After confirming that the rooms were empty, I went to the front desk and asked him to confirm if there were any leftovers. The pin kept jumping and he said that the previous shift had no issue with handing over the ID. I only looked at the counter at the moment.
The confirmation printer ignored our reminder
After breakfast, I went to the front desk, changed to another person and returned my ID. After asking, I finally found it at the printer.
The experience is extremely poor. One thousand yuan a night on weekends. If you have a lot of money and no place to spend it, you can come and experience it.
Original TextTranslation provided by Google