Atour Hotel Xi'an Yongxingfang Reviews

I always book Atour when I go out, and I have never reviewed it. This time it is really outrageous. I read online that some hotel toothbrushes are reused, so I bought a toothbrush myself. When I opened the toothpaste in the hotel, the sky fell. It was someone who Used, half used, that’s really an exaggeration. Is even the used toothpaste reused? I thought about it all. I bought toothpaste and put my own sheets and duvet covers out of fear of getting dirty. I thought it would be cleaner. I didn’t know if my hand touched the remote control or a table or chair. I touched my face and got up immediately. Got a big pimple! I've taken it all. I never get acne. How dirty it is! My body is all red and itchy, and the earliest flight I had to change overnight has left. Ahhhhhhhhhhhhhhhhhhhhhhhhh, I am so overwhelmed. Don’t call me to send me any towels. If you have the time, you should do a good job in hygiene!

The room is clean, tidy and spacious! The staff are very enthusiastic and the service is attentive and meticulous. The breakfast is rich in variety and tastes good. I originally only booked two nights, but it was so comfortable to stay here that I extended my stay for one more night. When you go out to stay in a hotel, you can definitely choose Atour!

Great sleep! This is my first time choosing Atour and it far exceeded my expectations. I particularly like the bedding. The mattress and pillows are very comfortable, soft and supportive. I slept very well and comfortably both nights. Another large-sized Xiaomi TV is also very good. I like the scrolling photo album on the cover. The dark blue is very healing and refreshing. For breakfast, I like steamed noodles, steamed buns and salad cups. Overall, I like this store very much. It’s very convenient to travel ~

This is the worst time I have ever stayed at Atour. The hygiene details are not up to standard! This is actually a new store that has been open less than a year. I am really speechless. Not as good as the orange crystal next to it.

Convenient transportation: The hotel is in an excellent location. You can get to the subway station and bus station in a few minutes, which is very convenient. It’s very convenient to check in to various scenic spots! A few minutes away from Yongxingfang! The room was fully equipped, clean and tidy, and it was a very comfortable stay. The service attitude of the front desk staff is very good, very proactive and enthusiastic. Very good value for money, the room is very clean, and the service is in place. The hotel's decoration style is simple and elegant, creating a warm and comfortable atmosphere. Security: The hotel provides 24-hour surveillance and the rooms are equipped with safety locks. You have to swipe your elevator card to press the floor Cleanliness: We attach great importance to hygiene and hygiene, and guest rooms and public areas will be cleaned and disinfected every day. The room facilities are new, the bedding is comfortable, and the overall value for money is great. There is also a reading area in the lobby, where children have to sit every day when they come back!

[Location] Outside the Zhongshan Gate of Xi'an City Wall, next to Yongxingfang Food Street. [Impression] Clean, warm and smart. [Experience] The service staff of this hotel are very considerate and considerate. When the child was not feeling well on the first day at the hotel, they urgently arranged cleaning and checked in quickly. Thumbs up. If you can't make it in time for breakfast when you go out to play, the service staff will pack the food in advance for customers, which is very heartwarming. Worth recommending!

From! ! It’s 4:30 in the morning! ! ! ! negative reviews! ! ! ! I was woken up directly by a low-quality person, probably drunk, yelling like crazy outside, and opening and closing the door very hard at least three times! ! in addition! ! ! ! When I go out in the morning and renew my room at the front desk, I I had been told to clean up, but I returned to the room at night to find out Not moving at all! ! The TV in the room cannot cast the screen! ! ! ! Even Xiaodu can’t make it use! ! ! ! Two staff members came successively and worked on it for nearly half of the time. I still can't connect to the network for mobile phone screen mirroring after hours, I'm helpless!! ! The front desk said they could change rooms, but I wanted to stay for just one night. Now, I still have to pack my luggage and move again! ! ! Who would have thought that I would meet someone of such caliber to create something at 4:30 in the morning? Makes a noise of more than 80 decibels! ! ! Therefore, this difference is left Comment! ! ! This is the first time in my life to write a negative review for a hotel! ! !

The facilities are first-class and hygienic, the service is very friendly, the breakfast is rich, and the soy milk is delicious and especially smooth. The location is right next to the city wall and not far from the subway station. I personally think this is the most appropriate distance. It is not far from the city center attractions, but it is not cramped and noisy in the city center. The room size is also generous, which is just right.

Very basic, the breakfast is mediocre, not much variety, the night porridge is nothing, the service staff acts like we customers owe him money

Briefly explain the reason for the negative review. 1. The hotel obtained the guest's phone number through deception and processed the guest's message privately; 2. When I found out and questioned it, it lied in various ways; 3. Lost the earphones. 4. When I asked the staff whether I wanted a bowl or a spoon or a spoon at breakfast, the answer was yes, and I pointed my finger over there at the same time, but there was none, and they were too lazy to go and look. Here are the details: The front desk asked for a mobile phone number but gave it to me as a registered member without my consent. When I asked why I needed a mobile phone number, there were four staff at the front desk. They gave me three reasons within one minute. They wanted to find reservation information; they needed to make a room card; and they needed to connect to the hotel's WI-FI. When I received the verification code text message for registered members, I asked them if they were registering me as a member? And requiring them to use my information to do these things requires my consent. They gave me a few more words, we promise not to leak your personal information (actually they are doing this); if you have anything left behind, the front desk will contact you (it really happened, my bone conduction headphones were left behind) I forgot it in the room and didn't contact me. I called back later and couldn't find it. Of course, I didn't have any evidence where it was left, so in the end I had no choice but to let it go.) In the evening, a manager came to apologize. His attitude was sincere, but his purpose was clear, and he asked me not to give a bad review. I'm disgusted with "apologies" that are so purposeful.

I just transferred from Atour in Lanzhou to Atour in Xi'an. There are still some gaps. This Atour is in a good location, just near the Xi'an city wall. Unfortunately, all the rooms are on the ground floor. The fence of the terrace room I booked was too high, which was a waste. In order to get the opportunity to sit down and admire the city wall, I hope the hotel can take advantage of the terrace and put two high bar chairs so that every guest who comes to Xi'an to stay at his home can not waste every opportunity to enjoy the beautiful scenery. The hotel's service is warm and courteous, which is worthy of praise👍🏻.

房間乾淨衞生，隔音很好，衞生間和淋浴間也打掃的很乾凈，房間乾淨也沒有異味，前台辦理入住時也會主動詢問是否需要開發票，服務很貼心，房間電視可以投屏，很滿意的一次入住

辦理check in速度很快，check in效率快，check in很專業，房間安排的高樓層，安靜，衞生乾淨，無異味，房間隔音好，房間乾淨，採光好，衞生間乾淨，浴室很乾凈，房間地面很乾凈，隔音效果好，床上用品很舒服，枕頭軟硬適中，躺着很舒服，淋浴出水快，洗澡很舒服，房間電視，空調，燈光都可以小度操控，很便捷，酒店晚上還有深夜粥到，這個服務很貼心，大廳竹居圖書很豐富，桌上還有煮着的冬季熱飲，很暖心，服務很好，入住很滿意。

酒店離永興坊，城牆很近，步行幾分鐘就到，城牆最近還有燈會，去其他景點交通也方便，有地鐵 設施：可以 衞生：可以 環境：不錯 服務：不錯 永興坊拍的照片