Xi'an Hotel (Nanmen Xiaozhai Branch) Guest Reviews
4.3/5
Very Good
765 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.4
Cleanliness4.3
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All Reviews(765)
Positive reviews(690)
Reviews with photos/video(114)
Convenient location(82)
Friendly front desk staff(43)
Close to metro(40)
Delicious breakfast(27)
Strange smell in room(20)
Luxurious(12)
Convenient public transportation(10)
Tasty restaurant(6)
Negative reviews(75)
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Business travellers
7 Reviews
4.8
/5
Amazing
Posted on Apr 26, 2024
非常滿意,的確好?
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Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Family
2 Reviews
5.0
/5
Outstanding
Posted on Apr 25, 2024
半夜到西安 乘坐5號機場夜宵大巴 正好倒賓館門口 特別方便 房間乾淨 安靜 服務很好 地理位置方便
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Guest User
Elegant Twin Room
Stayed in Apr 2024
Family
76 Reviews
5.0
/5
Outstanding
Posted on Apr 24, 2024
位置優越,性價比高
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Guest User
Yayun Double Room
Stayed in Apr 2024
Friends
12 Reviews
5.0
/5
Outstanding
Posted on Apr 20, 2024
This Xi'an hotel is conveniently located for friends and travelers. The front desk staff is professional and enthusiastic, with high professional quality. I like it. The room is clean and tidy. I recommend it to everyone.
Original TextTranslated by Google
Response from Property: Dear guests, hello! First of all, thank you for staying at Xi'an Hotel and giving us the opportunity to serve you! The hotel has the same name as the city, so it naturally has a different service charm. Convenient transportation, the front desk's heartfelt smiling service, and the refined quality details of the housekeeping department all reveal Xibin's sincerity to the guests at all times. After traveling thousands of miles, Xibin's service is the most beautiful, and I look forward to meeting you again!
Shadoudexiangkai
2-bed Room
Stayed in Apr 2024
Friends
4 Reviews
5.0
/5
Outstanding
Posted on Apr 17, 2024
The environment is elegant and retro. The price is quite affordable. There are many places selling snacks nearby. The front desk lady is polite and courteous. The service is very good. The surrounding transportation is also convenient. It is close to the No. 2 subway station and there are many attractions nearby. It is convenient to go anywhere. Recommended
Original TextTranslated by Google
Response from Property: Dear guest, hello! We feel the power of love from your words. Xi'an Hotel is strategically located, close to popular attractions: Bell and Drum Tower, Tang Dynasty City, Muslim Street, Big and Small Wild Goose Pagodas, etc., and can be reached by ground transportation and subway. The hotel adheres to the business philosophy of "Smile in Xibin", always putting the guests' feelings first, and the refined service at the front desk is the epitome of our persistent attention to details. Reading thousands of books and traveling thousands of miles, it is better to have Xi'an Hotel in your heart!
Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Solo travellers
13 Reviews
4.0
/5
Very Good
Posted on Apr 15, 2024
Advantages
1. Good location, spacious lobby, a large number of staff, a large professional hotel, definitely not a fast hotel
2. The sheets and bath towels are dry and white, and the pillows are very comfortable.
3. Breakfast is 40 yuan, the breakfast room is large, but there is no Xi'an specialty. The eight-treasure rice looks good, but one of the Xi'an specialties is the zong cake.
4. The small refrigerator in the room does not cool. I called the customer service department and changed it immediately. The staff is efficient and dedicated.
5. Booked a week in advance, 196 yuan without breakfast, double beds with windows.
Disadvantages
1. The central air conditioner does not cool, and it is almost impossible to stay in the room (Room 1232 in the South Building). I ran away quickly the next day and checked into the Pudding Select Hotel. Their Gree air conditioner is great, silent, and has a good cooling effect.
2. The small refrigerator that was replaced looks shabby and dirty, and the inside is also shabby. It makes a lot of noise when working. I am sorry for the brand of Xi'an Hotel with a long history. But it can cool and the effect is good.
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Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Business travellers
1 Reviews
5.0
/5
Outstanding
Posted on Apr 19, 2024
位置很方便,管理培訓很到位的酒店,早餐不錯,每日更換出品,不出酒店巳品嚐到西安美食
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Xingzhoumuyi
Elegant Double Room
Stayed in Apr 2024
Solo travellers
1 Reviews
5.0
/5
Outstanding
Posted on Apr 6, 2024
The room is clean, tidy, sanitary and orderly. The guy at the front desk upgraded it when I checked in. It was very good. The bedding was comfortable. I took a bath and woke up to relieve my tired body. It was a very good experience. I will choose this place again next time I have the chance!
Original TextTranslated by Google
Response from Property: Dear guests, hello! After a long journey, Xi'an Hotel welcomes you and upgrades your room to make your stay more enjoyable. We have given everything to make you feel relaxed and happy. Welcome to the ancient capital, and of course you have to stay at Xi'an Hotel!