Hotel Deo Xuzhou

The room is clean and spacious, and the front desk service is very good. I didn't stay long enough, and I will come back to our store next time.

I am very satisfied with my stay experience. I will continue to patronize this store if necessary!

Great, very clean hotel, very cost-effective, compared with chain hotels, just as good! Worth praising

During the renewal process, due to insufficient communication from the front desk staff, I was forced to change rooms, which resulted in the loss of my belongings. Although the waiter was responsible for compensation in the end, the front desk who reminded me to change rooms did not say anything about this matter, and the attitude seemed a bit... unreasonable. I also encountered resistance from the front desk and inappropriate comments from the cleaning staff when I requested a change of three-day old sheets, which made me feel uncomfortable. In addition, although the domestic geese raised near the hotel initially brought a sense of novelty, the continuous squawking eventually affected my rest. In addition, due to the relatively remote location of the hotel, expensive takeout delivery fees, and poor sound insulation in the room, these all affected my living experience to a certain extent. On top of these service issues, I also noticed that hotels have increased prices without advance notice, which can be a burden for travelers on a budget. Although with the boss's help, I was able to continue to stay in the original room, this price adjustment still made me feel a lot of pressure. After communicating with the hotel owner, the other party expressed their willingness to solve my problem and allowed me to continue staying in the original room, which showed their willingness to solve the problem. I hope that the hotel can adopt the feedback from guests and improve the service level, especially in front desk service attitude and communication skills, to ensure that guests have a pleasant stay experience.

The room is spacious and bright, clean and tidy, parking is convenient, free parking, the hotel service staff is warm and thoughtful, it is worth recommending

Thanks to the front desk for helping us change the big bed. The room was very clean.