Hampton by Hilton Yibin Railway Station

[Warm-hearted experience at Hampton by Hilton Yibin: details show the truth, service warms the heart] Yesterday, I stayed at Hampton by Hilton Yibin. It was originally an ordinary parent-child trip, but because of the meticulousness and responsibility of the hotel staff, I was deeply moved. I must give a big thumbs up to the service of this hotel! Because I booked three rooms, I forgot a few items I brought with me in a hurry when I checked out, and I didn’t find them until I got home. When I was anxious, I suddenly received a call from the hotel’s housekeeping department. It turned out that the staff found the lost items in my two rooms at the first time when checking the room, and quickly contacted me according to the check-in information. I can feel their patience and professionalism from the phone. Not only did they carefully check the details of the items, but they also took the initiative to help send them back. The whole communication was efficient and warm. What surprised me even more was that the items were packed very well, and the logistics information was promptly informed after the express delivery was sent. When I received the lost items, my heart was full of warmth. This kind of "thinking for the guests" service awareness really reflects the quality and warmth of the hotel. During this stay at Hampton by Hilton, from the clean and comfortable guest rooms to the warm and thoughtful front desk, to the serious and responsible guest room team, every link makes people feel "at home". I would like to especially thank the staff who checked the room. It was their meticulousness that avoided my loss. Such a hotel that pays attention to details and serves attentively is worthy of every traveler's choice and trust! Next time I come to Yibin, I will stay here without hesitation. I also recommend it to all friends who travel. Choosing Hampton by Hilton is choosing peace of mind and warmth~ [Sincerely thank: All staff of Hampton by Hilton Yibin] A grateful guest May 25, 2025

Facilities: Very good, the laundry room washes and dries quickly, there is a small refrigerator and free mini bar, and there is Luckin Coffee downstairs. Hygiene: Very clean, no odor. Environment: Well decorated, good surrounding park environment, close to the high-speed rail station. Service: Very good, the room aunt took the initiative to greet warmly, very kind. Soundproofing is very good and quiet, slept well, and the breakfast tasted OK