To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(328)
Positive reviews(317)
Reviews with photos/video(16)
Convenient parking(24)
Friendly front desk staff(24)
Delicious breakfast(23)
Classy environment(20)
Great value for money(12)
Perfect for business trips(9)
Easy to get around(7)
Strange smell in room(6)
Negative reviews(11)
Guest User
Superior Queen Room
Stayed in Oct 2023
Business travellers
4 review
2.7/5
Posted on Oct 28, 2023
It's one of the worst hotels in my life. Interior is used and old. Staff doesn't speak English. TV doesn't work. Fridge doesn't work. And I don't remember other things which I didn't like.
Response from Property: Dear guests: Hello! We are sorry to give you an unsatisfactory stay experience. We will continue to work hard to continuously improve various services and hope to see you again at the Royal Court Regent Hotel. I wish you a happy mood and a happy family
Guest User
Special Queen Room
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Nov 12, 2023
It's clean, the service is very good, the internal facilities meet my needs, the corridor carpets are nice, and the perfume smells like a high-end hotel. I didn't expect that the room has two floors, which would be very convenient for bringing children. There is a rich breakfast on the first floor of the hotel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be combined into one sentence, thank you for your support of the hotel.
Guest User
Special Queen Room
Stayed in Oct 2023
Couples
12 review
1.0/5
Posted on Oct 28, 2023
A deposit of 300 yuan is required. I didn’t expect that there will be hotels that require deposits in 2023. The facilities in the room are very old and the toilet smells musty. In room 307, the ceiling of the toilet was covered in black mold.
I didn’t consume anything, but after leaving, two yuan was deducted from the deposit. I don’t know what happened.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are sorry to give you an unsatisfactory stay experience. We will continue to work hard to continuously improve various services and hope to see you again at the Royal Court Regent Hotel. I wish you a happy mood and a happy family
Guest User
Superior Queen Room
Stayed in May 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on May 20, 2023
The transportation is convenient, there is a large parking lot suitable for business trips, the environment is good 👍The service at the front desk is very good 👍The breakfast is also good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our vitality to move forward, thousands of words can be combined into one sentence, thank you for your support to the hotel.
Guest User
Superior Queen Room
Stayed in May 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on May 20, 2023
The sanitation and environmental services are excellent. The key is that the parking lot is very large. It is really convenient and the price is very reasonable. The breakfast is very rich. It is recommended. It is very quiet and the bath water is very large
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our vitality to move forward, thousands of words can be combined into one sentence, thank you for your support to the hotel.
Guest User
Sunshine Smart Room (Double bed)
Stayed in Feb 2023
Other
36 review
3.2/5
Posted on Mar 4, 2023
The room is relatively comfortable and hygienic. The service attitude at the front desk is very satisfactory.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our vitality to move forward, thousands of words can be combined into one sentence, thank you for your support to the hotel
Guest User
Smart Superior Room (Double bed)
Stayed in Apr 2023
Other
127 review
3.0/5
Posted on Apr 23, 2023
It's really average. There are so many mosquitoes. Can not be done!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are sorry to give you an unsatisfactory stay experience. We will continue to work hard to continuously improve various services and hope to see you again at the Royal Court Regent Hotel. I wish you a happy mood and a happy family
Anonymous User
Executive Double Room
Stayed in Jun 2022
Business travellers
7 review
1.7/5
Posted on Jun 17, 2022
Except for the bed, which was clean, the rest of the room was dirty. The carpet gave off an old and rainy damp smell. The equipment is from 20 years ago, but the hotel is only worth 100, but it costs 350. It is recommended to be cautious.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are sorry to give you an unsatisfactory stay experience. We will continue to work hard to continuously improve various services and hope to see you again at the Royal Court Regent Hotel. I wish you a happy mood and a happy family
Service: The young lady at the front desk is very enthusiastic, like it
Environment: Once you enter the lobby, it is spacious, bright and atmospheric
Hygiene: The room is clean and tidy.
Parking is also convenient, there is a parking lot at the back. Mandatory for business trip
I accidentally discovered that the hotel also opened a tea room, which is a good place to talk about things with friends.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our vitality to move forward, thousands of words can be combined into one sentence, thank you for your support to the hotel.
Guest User
Superior Queen Room
Stayed in May 2023
Friends
1 review
5.0/5
Outstanding
Posted on May 9, 2023
The lady at the front desk is very friendly, the hotel looks very spacious, and the room is clean and tidy. very comfortable. The most important thing is that there is a parking lot, which is convenient. The hotel has a rich breakfast, which is also very good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our vitality to move forward, thousands of words can be combined into one sentence, thank you for your support to the hotel.