To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.8
Amenities9.1
Service9.3
Cleanliness9.5
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All reviews(41)
Positive reviews(41)
Reviews with photos/video(24)
Awesome stay(13)
Great location(13)
Friendly staff(12)
Awesome rooms(9)
Convenient location(9)
Clean and tidy(6)
Large rooms(6)
Long Chau
Japanese-Style Room With Bath
Stayed in Jan 2025
Couples
16 review
10.0/10
Outstanding
Posted on Feb 27, 2025
Great location, just 5 minutes walk from JR Station
Guest User
Stayed in Jan 2025
Travel with friends
7 review
10.0/10
Outstanding
Posted on Mar 4, 2025
good location
Good services
Guest User
Stayed in Nov 2024
Travel with friends
14 review
10.0/10
Outstanding
Posted on Feb 1, 2025
Although the facility is a bit old, the staff are very nice and it's actually very clean and decent.
Guest User
Stayed in Jan 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Mar 5, 2024
I love this hotel very much .The Location is very good it easy to Cary your luggage from station to this hotel.Aroud hotel have many restaurants.....from the Google map you will confuse about the distance.
Please use West Exit it near hotel.
The view in hotel suitabe to relax.
It’s A
Stayed in Nov 2023
Couples
11 review
6.5/10
Posted on Jan 30, 2024
Good location, near Echigo Yuzawa station. No hotel shuttle bus to the ski resort (GALA), which is a little bit disappointing, as we tried another hotel that offers a free pick-up/drop-off service.
Food was normal, it didn't really suit my taste preferences though. I enjoyed that pork miso soup the most.
The women's outdoor onsen was meh; it wasn't even warm and had dirt in it. Everyone there, including me, only spent a minute and came back lol Indoor one was fine.
There was only one intern at the reception, and while he was helpful and nice (thank you), he wasn't very familiar with the hotel information and procedures. Perhaps it would be a good idea to assign a senior staff member to work alongside him and provide OTJ training, rather than relying solely on intern.
Muhd
Stayed in Dec 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Jan 13, 2024
very clean and good services .staff being very friendly and the location is near to train station
Guest User
Stayed in Nov 2023
Couples
1 review
6.5/10
Posted on Jan 14, 2024
Not easy to communicate with frontline staff. The hotel feels worn out and no one bothers about basic hygiene. The only good thing is the location and the proximity to everything.
Ron
Stayed in Nov 2023
Couples
5 review
8.5/10
Very Good
Posted on Jan 2, 2024
The wifi was really bad for the first 2 days and the water pressure in the toilet was very inconsistent. Hotel was clean and location is superb.
Guest User
Stayed in Nov 2023
Family
5 review
10.0/10
Outstanding
Posted on Dec 26, 2023
Convenient location, lovely big rooms and good service.
Communication limited if don’t speak Japanese but doable with translation apps.
KIU FUNG
Japanese-Style Room With Bath
Stayed in Mar 2025
Family
1 review
9.0/10
Great
Posted on May 3, 2025
Good location
piriya boonprasit
Stayed in Feb 2023
Solo travellers
1 review
9.0/10
Great
Posted on Mar 26, 2023
Reasonable price but good quality. Have outdoor and indoor bath. Nice staff, A little bit hard to conversation in English but can communicate.
Anonymous User
Stayed in Dec 2022
Family
1 review
10.0/10
Outstanding
Posted on Jan 3, 2023
The location is very near with Echigo Yuzawa station. Place is really really awesome with the traditional Japanese vibe. Staffs are friendly and helpful. Having great experience with open air onsen too.
The view from our room window is great too.
Recommended!
Guest User
Japanese-Western Mixed With Bath, City View
Stayed in Jan 2025
Couples
1 review
8.0/10
Very Good
Posted on Mar 4, 2025
It's very convenient to walk to the station for 5 minutes. There is also a ski shop nearby. The shop provides tickets for the ski resort, which is cheaper. However, there are no ski equipment and coaches. The hotel as a whole feels a bit old, but I think the style is good. The breakfast in the morning is also very delicious. It feels good in winter. The hot spring is just average.
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Anonymous User
Stayed in Jan 2025
Couples
2 review
10.0/10
Outstanding
Posted on Mar 4, 2025
The room is big and has a big hot spring bathtub which is great, but the room type is more expensive during the snow season. It’s my first time staying in a Japanese-style room. It feels great. Since I’m already in Japan, I still have to experience it.
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Guest User
Japanese-Style Room With Bath
Stayed in Jan 2025
Solo travellers
9 review
9.5/10
Amazing
Posted on Mar 28, 2025
A spur of the moment weekend skiing trip, very close to the station and easy to find. It is very suitable for travelers who do not rent a car and need to go to the station to take the ski resort shuttle bus. The street outside the hotel has many restaurant options at night. The price is a bit expensive but it’s worth it.