Grand Hotel Zermatterhof
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Zermatt
Grand Hotel Zermatterhof
Renovated in 2025
No.1 of Premium Hotels in Zermatt
Bahnhofstrasse 55, Zermatt, Canton of Valais 3920, Switzerland
Show on map
We Price Match
Highlights
Newly renovated
Delicious breakfast
Lots to do
Pets welcomeAmenities
Golf Course
Indoor swimming pool
Skiing
Hiking
Sauna
Spa
Massage Room
Fitness Room
All amenities
Property Description
With a stay at Grand Hotel Zermatterhof, you'll be centrally located in Zermatt, steps from Matterhorn Museum and Mountaineers Cemetery. This family-friendly hotel is within the vicinity of Matterhorn.
Show more
8.8/10
Very good hotel with a view of the Matterhorn
All 74 reviews
Surroundings
Train: Zermatt Railway Station
(530m)
Train: Zermatt Gornergrat Station
(540m)
Landmarks: Matterhorn Museum - Zermatlantis
(<100m)
Landmarks: Pfarrkirche St. Mauritius
(<100m)
Landmarks: Mountaineer's Cemetery
(110m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
16
Superior One Bedroom Suite
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Toothbrush
Private Toilet
Check Availability
11
Grand Suite with Matterhorn View
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Minibar
Toothbrush
Check Availability
Deluxe Room With Matterhorn View
2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrush
Hair Conditioner
Shampoo
Check Availability
Classic Double Room With Matterhorn View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrush
Hair Conditioner
Shampoo
Check Availability
Corner One Bedroom Suite With Matterhorn View
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Minibar
Toothbrush
Check Availability
Chalet Suite with Matterhorn View
2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrush
Hair Conditioner
Shampoo
Check Availability
9
Superior One Bedroom Suite with Matterhorn View
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Minibar
Toothbrush
Check Availability
5
Deluxe Room
2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrush
Hair Conditioner
Shampoo
Check Availability
Classic Superior One Bedroom Suite
2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrush
Hair Conditioner
Shampoo
Check Availability
Chalet Suite with Balcony
2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrush
Hair Conditioner
Shampoo
Check Availability
Classic Room
2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrush
Hair Conditioner
Shampoo
Check Availability
8
Single Room
1 Double bed
18-20m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Minibar
TV
Check Availability
1
Classic Superior Double Room
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrush
Hair Conditioner
Shampoo
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
74 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.8
- Location8.9
- Service8.7
Average for similar properties in Zermatt
AI Summary
Grand Hotel Zermatterhof boasts top-class cleanliness, delicious breakfast, exceptional staff, and convenient central location with stunning views. Guests also appreciate the great facilities and complimentary amenities.
cbbkkb
July 18, 2024
I was charged for an additional 288 Swiss FR for “additional guest”. when I checked out. only because I did not put My Son’s name when I did the booking, but I booked a twin room and my son naturally stay with me. not to mention he’s my 13 year old son. they can charge me for additional breakfast. That’s totally OK. but additional person for twin room?really? And Main thing I was not told I will be charged when I checked in. That is not fair I will reflect this to Swiss tourism office.
Btw. The staff are 100% good. Very friendly but I am sickened by the strange policy.
Guest User
July 11, 2025
Very bad stay experience. I brought a child to stay with me. I forgot to write the child's name when booking the room. The child was only 9 years old. I was told that I had to pay 140 francs, but the room was still my original room type. I really couldn't understand it. Besides, the child was so young. If it was charged for an adult, I could understand. It was a very unpleasant stay. A child under 12 years old lived with his mother. They told me that there was an extra person and they had to charge an extra person. And 140 francs, a child, are you kidding? It was too bad.
Original TextTranslation provided by Google
Republic_oc
September 19, 2024
I checked into this hotel by coincidence. Maybe I didn't make a reservation in advance and ordered it at the last minute. Maybe because I was a poor student, the front desk receptionist was a little slow at first. But I did book a youth hostel. The train was delayed and I missed the check-in time, so I spent money to rebook here. The location is amazing. Some rooms can see the Matterhorn from the window. The facilities are great. The hotel gave me custom chocolate and red wine when I checked in. Except for alcoholic drinks, everything in the mini bar is free. The breakfast is generally good, but it does not meet the standards of this level. The French toast is like chewing wax, but considering it is in Switzerland, it is normal. There is a horse carriage pick-up service, which attracted the attention of passers-by. I tried it with caution.
Original TextTranslation provided by Google
Zhuirufanchendetianshi
July 20, 2024
The room is very nice. The location is excellent. You can see the Matterhorn mountain view, sunrise and sunset. The surrounding transportation is convenient. It is not far from the train station, about 500 meters, but it is all uphill. The hotel itself has a shuttle bus, but I didn't know it when I booked the hotel, so I had to drag my luggage for several hundred meters to the hotel after getting off the train. The breakfast was okay. The service staff was satisfactory. There was a capsule coffee machine in the room, and a few bottles of water were given. There were free soft drinks in the minibar, but alcohol was charged. However, unlike other hotels, it would not be stated what was free and what needed to be paid. I still called the front desk to find out. I think this should be improved. It is more warm to have free chocolates and red wine. Overall, it was not bad. The deduction was that the items mentioned above were not written very clearly.
Original TextTranslation provided by Google
kakukan
November 13, 2023
The shuttle service, the reception, the cleanliness of the rooms, and the view are all top class. Prices are within acceptable range by Swiss standards. In addition to a beautiful sauna, the spa also has a cold room like a freezer, so if you're a sauna-loving Japanese, you'll be well equipped!The breakfast was also very delicious.
Original TextTranslation provided by Google
Sugartangtangguo
July 22, 2024
Very good hotel with a view of the Matterhorn
Original TextTranslation provided by Google
LMYTT
August 3, 2025
一家無可挑剔的酒店，服務周到，酒店的菜品很不錯，偏法式，值得一住。
Translate
Yong
February 17, 2025
We had an incredibly heartwarming stay. Every single person—from the attentive general manager to the friendly staff—made us feel genuinely cared for. The breakfast room came alive each morning with the soft, enchanting melodies of a pianist playing familiar home country tunes, adding a touch of magic to our day. carriage horse It wasn’t just cool—it was a charming, unforgettable adventure that made our experience truly special.
Services & Amenities
Most Popular Amenities
Golf Course
Off-site
Indoor swimming pool
Skiing
Off-site
Hiking
Sauna
Spa
Massage Room
Fitness Room
Priority airport pick-up
Additional charge
Bar
Tennis Court
Off-site
Tea Room
Restaurant
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Free
Meeting Room
Additional charge
Multi-Function Room
Business Center
Secretarial Services
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Bicycle Rentals
Additional charge
Indoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Pool with view
Heated pool
Parking
Parking
Transportation
Taxi booking service
Station Drop-Off Service
Free
Shuttle Bus Service
Free
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station Pick-Up Service
Free
Bicycle Rentals
Additional charge
Front desk services
24-Hour Front Desk
Lockers Available
Concierge Service
VIP Check-In Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
German
Food & drink
Snack Bar
Café
Bar
Lobby Bar
Room Service
Health & wellness
Tennis Court
Off-site
Golf Course
Off-site
Fitness Room
Massage Room
Sauna
Turkish Bath/ Hammam
Mountain Biking
Off-site
Rock Climbing
Off-site
Ski Equipment Rental
Ski Lessons
Off-site
Ski Passes
Ski Lift
Off-site
Ski Runs
Off-site
Full-Service Spa
Spa
Skiing Gear Storage
Hiking
Skiing
Off-site
Yoga Session
Activities
Tea Room
Game Room
Public areas
Public Audio System
Elevator
Humidifier
No Smoking in Public Areas
Smoking Area
Garden
ATM
Cleaning services
Clothes Dryer
Clothes Steamer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Meals Available
Children's Bathrobe
Children's Slippers
Children's Toys
Kids' Toothbrush
Babysitting Services
Additional charge
Children's Desktop Game/ Jigsaw Puzzle
Books or Audio/Video Products for Children
Business services
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Meeting Room
Additional charge
Business Center
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Accessibility
Visual Alarms In Hallways
Safety & security
First Aid Services
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Carbon Monoxide Alarm
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance by email/phone.At the same time, please provide your check-in time
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:CHF 100.00 (approx. AU$ 191.20) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: CHF 35.00 (approx. AU$ 66.92) per pet per day
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 16 years old
Paying at the hotel
- Cash
Property Description
- Renovated: 2025
- Number of Rooms: 69
Phone:+41-27-9666600
Email:reservation@zermatterhof.ch
With a stay at Grand Hotel Zermatterhof, you'll be centrally located in Zermatt, steps from Matterhorn Museum and Mountaineers Cemetery. This family-friendly hotel is within the vicinity of Matterhorn.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy Regional cuisine at Gourmet Prato Borni, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 398 square feet (37 square meters) of space consisting of conference space and 4 meeting rooms. A train station pick-up service is provided at no charge.
Make yourself at home in one of the 69 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy Regional cuisine at Gourmet Prato Borni, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 398 square feet (37 square meters) of space consisting of conference space and 4 meeting rooms. A train station pick-up service is provided at no charge.
Make yourself at home in one of the 69 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy at Grand Hotel Zermatterhof?
Typically, cancellations of Grand Hotel Zermatterhof can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Grand Hotel Zermatterhof?
How much does it cost to stay at Grand Hotel Zermatterhof?
Prices at Grand Hotel Zermatterhof vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Grand Hotel Zermatterhof?
Are there airport shuttle services at Grand Hotel Zermatterhof?
Yes, Grand Hotel Zermatterhof provides airport shuttle services. Please contact Grand Hotel Zermatterhof in advance to arrange this service.Are there airport shuttle services at Grand Hotel Zermatterhof?
What landmarks are close to Grand Hotel Zermatterhof?
Grand Hotel Zermatterhof is located in Zermatt, close to landmarks such as Matterhorn Museum - Zermatlantis, which is <100m from your search (straight-line distance).What landmarks are close to Grand Hotel Zermatterhof?
Does Grand Hotel Zermatterhof have a pool?
Yes, Grand Hotel Zermatterhof has a swimming pool for guests to enjoy.Does Grand Hotel Zermatterhof have a pool?
What amenities & services does Grand Hotel Zermatterhof offer?
Grand Hotel Zermatterhof offers a range of popular amenities including Shuttle Bus Service.What amenities & services does Grand Hotel Zermatterhof offer?
Does Grand Hotel Zermatterhof provide breakfast?
Yes, guests staying at Grand Hotel Zermatterhof can enjoy breakfast during their stay.
Breakfast option(s): American, Continental, Vegan, Vegetarian. Does Grand Hotel Zermatterhof provide breakfast?
What time are check-in & check-out at Grand Hotel Zermatterhof?
Grand Hotel Zermatterhof check-in begins at 15:00. Check-out time is 12:00.What time are check-in & check-out at Grand Hotel Zermatterhof?
Are pets allowed at Grand Hotel Zermatterhof?
Yes, pets are allowed at Grand Hotel Zermatterhof. Please contact Grand Hotel Zermatterhof to confirm any specific requirements.Are pets allowed at Grand Hotel Zermatterhof?
About This Property
| Nearest Train Station | Zermatt |
|---|---|
| Distance to Train Station | 0.53KM |
| Average Price From | AUD2483 |
| Hotel Star Rating | 5 |