Top Hotels in Zermatt

Explore Zermatt with stays near iconic landmarks, luxury hotels, and top boutiques for the best shopping and dining

Hotel Alpina
8.4 (207 reviews)

Hotel Alpina ★★

📍 Englischer Viertel 5, Zermatt

"It's small but has everything you need. The downsides are no air conditioning, and even with an elevator, you still have to carry heavy luggage up a few steps to get into the room. Also, there's no service provided after 9 PM, except for emergencies. However, our pillows were too flat, so we went to the front desk after 9 PM for help, and a kind staff member brought us extra pillows. Overall, the environment is quite good."

Hotel Butterfly
9.3 (165 reviews)

Hotel Butterfly ★★★

📍 Bodmenstrasse 21, Zermatt

"Very nice hotel and very clean Breakfast is very good I like this hotel and if I come to Zermatt next trip , I will choose your hotel absolutely"

Hotel Ambiance
9.2 (64 reviews)

Hotel Ambiance ★★★

📍 Riedstrasse 98, Zermatt

"Clean and Comfortable room, also friendly and helpful staff:)"

Hotel Continental
8.9 (68 reviews)

Hotel Continental ★★★

📍 Brantschenhaus 3, Zermatt

"June 9-11, 2026 I stayed here. The location, customer service, and breakfast were all excellent. The private sauna was fantastic, and I used it every day. If I have the opportunity to come to Interlaken again, I will definitely stay here again."

Zermatt Youth Hostel
8.5 (318 reviews)

Zermatt Youth Hostel ★★

📍 Staldenweg 5, Zermatt

"Great location and nice views. The service was excellent! Remember to store your luggage at the train station, as there are many slopes around the hotel, and carrying your bags can be quite tiring."

Riffelhaus 1853
9.1 (46 reviews)

Riffelhaus 1853 ★★★★

📍 Hotel Riffelberg, Riffelberg 2500 m, Zermatt

"The room is very simple, decorated with logs, very warm. The breakfast is not varied, but of good quality. The problem is that the hotel is built on a snowy mountain at an altitude of nearly 2,600 meters, and is completely accessible by alpine rack railway. The train stops running after 6 or 7 in the evening, and the first train is not until 7:46 the next day. The hotel front desk is closed after 8 pm. The high altitude reaction is very obvious, and if you encounter an emergency, you can't cope with it at all. So, if you are older, please don't choose to stay. Ctrip has not fulfilled its responsibility to remind you, and it is a serious bad review!"

Hotel Parnass
9.0 (83 reviews)

Hotel Parnass ★★★

📍 Vispastrasse 4, Zermatt

"The hotel is not far, within walking distance from the train station. The room i chose has a balcony that can see the Matterhorn directly."

Hotel Ambassador Zermatt
9.1 (98 reviews)

Hotel Ambassador Zermatt ★★★★

📍 Spissstrasse 10, Zermatt

"You can spot the hotel from the shuttle train. The two-bedroom apartment was really spacious, and after a week in Switzerland, this is where we finally felt like we were on vacation. In the morning, heading to the restaurant, we even saw black-faced sheep wandering around! Breakfast was decent, nothing special but filling. The restaurant has a big screen, just like the Zermatt app, showing live feeds from several classic spots on the Matterhorn. It's worth checking out – if the weather's bad, you'll know not to bother going up the mountain and wasting your money."

3100 Kulmhotel Gornergrat
9.1 (66 reviews)

3100 Kulmhotel Gornergrat ★★★

📍 Gornergrat 3100 m, Zermatt

"Fantastic"

Choose the Perfect Zermatt Stay for Your Travel Needs

Schweizerhof Zermatt - a Small Luxury Hotel Hotels in Zermatt

Schweizerhof Zermatt - a Small Luxury Hotel

"Very nice hotel in the center of the village, very pleasant welcome"

The Omnia Hotels in Zermatt

The Omnia

"The hotel room has a direct view of the Matterhorn. After arriving in Zermatt, you can contact the hotel to pick you up at the train station. Otherwise, it is difficult to find the hotel entrance. It is a small alley and then a cave. The room is large and comfortable. It would be nice if I could stay in the town for a few more days."

Grand Hotel Zermatterhof Hotels in Zermatt

Grand Hotel Zermatterhof

"The room is very nice. The location is excellent. You can see the Matterhorn mountain view, sunrise and sunset. The surrounding transportation is convenient. It is not far from the train station, about 500 meters, but it is all uphill. The hotel itself has a shuttle bus, but I didn't know it when I booked the hotel, so I had to drag my luggage for several hundred meters to the hotel after getting off the train. The breakfast was okay. The service staff was satisfactory. There was a capsule coffee machine in the room, and a few bottles of water were given. There were free soft drinks in the minibar, but alcohol was charged. However, unlike other hotels, it would not be stated what was free and what needed to be paid. I still called the front desk to find out. I think this should be improved. It is more warm to have free chocolates and red wine. Overall, it was not bad. The deduction was that the items mentioned above were not written very clearly."

Riffelalp Resort 2222m Hotels in Zermatt

Riffelalp Resort 2222m

"beautiful location, have to pay for train up to the resort but the facilities and everything are well worth the extra cost."

Alpenhotel Fleurs de Zermatt Hotels in Zermatt

Alpenhotel Fleurs de Zermatt

"The hotel does not provide kettles. When asked, they said it was not allowed. I have been to three or four countries in Europe, and almost every hotel is equipped with kettles. This hotel told me that it was not allowed. It feels strange. In addition, the service attitude is a bit impatient. I suggest going to an apartment about 200 meters away. The facilities are modern and spacious, and there is an induction cooker, which is very convenient. The scenery is not bad, and you can see the top of the Matterhorn."

Beausite Zermatt Hotels in Zermatt

Beausite Zermatt

"The rooms were very clean. The facilities and amenities were excellent, and there was even a spa. The location was great, with a beautiful view of the Matterhorn. The breakfast was also delicious, considering it was a Swiss hotel. I felt that this hotel was of a very high standard for a hotel in Zermatt."

Hotel Pollux Hotels in Zermatt

Hotel Pollux

"The hotel in Zermatt is relatively small. It is not as good as the one we stayed in before, but the cleanliness is not bad. The only dissatisfaction is that we booked a room for two, but the front desk told us when we stored our luggage. It was said that it could only accommodate one person. If two people wanted to stay, we would have to pay extra. The front desk said it would cost 50 Swiss francs. We agreed. Later, when we officially checked in at the hotel, the front desk said that we would have to pay 69 Swiss francs and waited for us to check out. At that time, they said the total was 77 Swiss francs. In the end, we gave a total of 77 Swiss francs. I think the front desk here needs to be trained uniformly. It makes us very unhappy to keep adding money."

Hotel Bristol Hotels in Zermatt

Hotel Bristol

"We used this hotel on the last day of our trip to Switzerland. First of all, the room was very clean and comfortable! The TV was large with a wide range of channels! There was also space to spread out our carry-on bags other than the bed, which was very helpful! When we left the hotel, we could get a clear view of the Matterhorn from the nearby bridge, and it's not too far from the station, so the location is great! The breakfast had a wide variety of dishes and everything was delicious, making it a wonderful way to end our trip. Thank you!"

Hotel Sarazena Hotels in Zermatt

Hotel Sarazena

"Location excellent.Rooms nice and clean.Vervander in room leading to fantastic view of marrerhorn for sunrise if weather permit.Staffs friendly and helpful."

Hotel Phoenix Hotels in Zermatt

Hotel Phoenix

"The Hotel Phoenix is exactly what you hope to find in the Swiss Alps – a quaint, family-run hotel that truly embodies the spirit of hospitality. The location is unbeatable: an easy walk to town, the ski lifts, and the train station, making it incredibly convenient whether you’re hitting the slopes or exploring Zermatt. What sets this place apart is the genuine care you feel from the moment you arrive. The owner is there from sunrise to sunset, and it shows in every detail. They’re deeply committed to both hospitality and sustainability, taking energy conservation seriously without compromising comfort. The breakfast spread is excellent, and the dedicated ski room at a separate entrance makes storing your gear effortless. The balcony views of the Matterhorn are absolutely spectacular – worth waking up early for. We can’t recommend Hotel Phoenix highly enough. It’s the perfect blend of location, comfort, and heartfelt service that makes a ski trip truly memorable."

Hotel Holiday Hotels in Zermatt

Hotel Holiday

"I stayed in a room next to the reception for the first time. I could hear the conversation between hotel staff and guests in the room. The privacy was poor. The room had a terrace. The view was right on the sidewalk of the garbage room, but there was a partial mountain view and I couldn't see it. matterhorn .🙁 The breakfast provided by the hotel is good👍 If you want to book a terrace view, you need to consider it at Matterhorn🤔"

Peaky Riders Self Check-in Hotel Hotels in Zermatt

Peaky Riders Self Check-in Hotel

"I'm very satisfied with the price of this stay in Zermatt. The window is open and the breeze outside is very cool. Everything is self-service, which is very suitable for me! It's a ten-minute walk from the city center, which is acceptable."

Hotel Tannenhof Hotels in Zermatt

Hotel Tannenhof

"Convenient location, staff is friendly, eco-friendly hotel, don't forget to bring your toothpaste."

Alpenblick Superior Hotels in Zermatt

Alpenblick Superior

"It was relatively inexpensive compared to other accommodations in the city. I was very satisfied. The staff's service was warm, and the breakfast was great, with cheese tasting. The interior was also nice. The balcony of the guest room is shared with other rooms. Matterhorn is covered by trees, so you can't see it very well from the balcony. However, there is a nice view spot just a short walk from the hotel towards the mountain, which I liked. The sauna can be used from 4:00 p.m. In case of bad weather, it will be opened before 4:00 p.m. It is a place where you can do 90-degree self-loyly, and there is no cold bath, but towels are provided, one shower room, a rest area, a water dispenser, and a toilet in the area. There are no separate changing rooms or lockers for men and women. We each used the clothes rack in the room or the chairs in the rest area, leaving our belongings there. There didn't seem to be any particular rules about wearing swimsuits, and there were both men and women wearing swimsuits. The location is a little far from the main station (about 11 minutes), and if you go through Oberdorfstrasse as per Google Maps, there is a long cobblestone area on the way, so it is difficult to carry a suitcase. However, if you walk along the river (Bachstrasse), which may be a little longer, it is a flat road, so I think it will be a solution."

La Perle Apartments Hotels in Zermatt

La Perle Apartments

"Great location, big and clean room with great kitchen, nice balcony. Enjoyed this hotel a lot. 4 mins walk to sunrise photo taking spot."

BaseCamp Hotel Hotels in Zermatt

BaseCamp Hotel

"Access from Zermatt station requires climbing a steep hill, so dragging a large suitcase was a bit of a challenge. The staff were kind and flexible with early morning check-out. The room was very spacious and clean, and the view from the balcony was amazing. The only amenities were body soap, but I brought my own shampoo and other items, so it wasn't a problem. The water pressure in the shower was also fine. I had a very comfortable stay. If I had more time, I would have liked to stay longer."

Real Traveller Reviews of Zermatt Hotels

8.9
Excellent Community Rating
Real & verified guest reviews from all over the world
s

sandyhow

Solo traveler
Hotel Alpina ★★
"Overall a pretty okay stay if you are not fussy. 10 minutes walk from Zermatt station, easy to access. Fret not if you are staying in the higher floors, there’s an elevator. The staffs are friendly and helpful. Path is well lit at night. Bed and toilet are clean, the floor is abit dusty but not a big issue for me :) PS, this hotel is nit allowed to use our own hair dryer due to voltage, hair dryer is provided by the hotel. No using of heating / cooking too."
★★★★★
2026-06-03
Q

QuahSN

Family
Hotel Butterfly ★★★
"Overall experience is good. Hotel environment is clean and served with free afternoon coffee/ tea. Located near to train station and restaurants. Very convenient."
★★★★★
2026-05-25
K

Kurniawan Tan

Couple
Hotel Ambiance ★★★
"Delicious breakfast. Very clean bathroom and bed. Nice view to matterhorn if there was not a construction across the street"
★★★★★
2025-12-12
J

Jaguar.Thai

Other
Hotel Continental ★★★
"👍 good"
★★★★★
2024-12-15
K

KL THEN

Traveling with friends
Zermatt Youth Hostel ★★
"A wonderful hotel to stay with friends, and it has good facilities and with great view."
★★★★★
2025-10-27
G

Guest User

Couple
Riffelhaus 1853 ★★★★
"It's inconvenient halfway up the mountain. No one will be in the lobby after 8pm. So even if something goes wrong in the middle of the night, no one will care about you. It's very dangerous. I found out when I arrived at the hotel that I had to pay more because some rooms in the hotel are set up for single occupancy. I had to pay attention to the options when booking a room. Dinner is small"
★★★★★
2025-04-17
I

Ibrahim Haleel

Couple
Hotel Parnass ★★★
"Excellent stay. Reception and the night staff were really nice and kind. We loved our stay. Just 10 mins walk from zermatt train station. Nice view from their restaurant."
★★★★★
2025-07-26
L

Lvyoudarenzi

Family
Hotel Ambassador Zermatt ★★★★
"The suite was spacious and the environment was excellent. This was my favorite hotel on my European trip. You could even see a bit of the Matterhorn from the balcony."
★★★★★
2026-08-05
G

Guest User

Couple
3100 Kulmhotel Gornergrat ★★★
"It was perfect, exceeding expectations... even the meals were flawless. I struggled a bit with altitude sickness, but aside from that... even the weather was perfect. Thank you."
★★★★★
2026-03-27

Hotels Near Top Attractions in Zermatt

Experience the charm of Zermatt by staying near the iconic landmarks

Zermatt Travel Information

Power Plug & Voltage

230V/Type C/J

💵

Exchange Rate

CHF

💳

Local Payment

Cards/Twint/Cash

📱

Connectivity

Swisscom/Sunrise/Salt

🌡️

Current Weather

Mostly clear

More Information About Zermatt Hotels

Data

Detail

Number of reviews

7,910

Total properties

290

Weekday Avg. Price

AU$ 679

Weekend Avg. Price

AU$ 716

Trending hotel

Zermatt Youth Hostel

FAQs About Hotels in Zermatt

Disclaimer: This article has been provided by an individual contributor or third party platform. If there is any discrepancy regarding the copyright, please contact us directly and we will delete the content immediately.