Hotel Pollux
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zermatt

Hotel Pollux

Bahnhofstrasse 28, Zermatt, Canton of Valais 3920, Switzerland
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The Pollux is centrally located in Zermatt, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.1 mi (0.1 km) from Zermatt - Furi.Show More
We Price Match
hotel overview picture
4.5/5Great·Excellent Location
near train station Good service Nicely
Amenities
Golf CourseSunbathing AreaSkiingHikingSaunaSpaFitness Room24-Hour Front DeskLuggage StorageBar
All Amenities
Surroundings
Train: Zermatt
(250m)
Train: Matterhorn Gotthard Bahn
(280m)
Landmarks: Zermatt Ski School - European Snowsport
(<100m)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Double Room with City View
7

Double Room with City View

1 King bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Shampoo
Room Details
Check Availability
Double Room with Balcony
11

Double Room with Balcony

1 King bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Shampoo
Room Details
Check Availability
Family Room with City View
9

Family Room with City View

1 King bed and 1 Bunk bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
TV
Private Toilet
Room Details
Check Availability
Superior Double Room with Balcony
10

Superior Double Room with Balcony

1 King bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Shampoo
Room Details
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Gallery Single Room
11

Gallery Single Room

1 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Shampoo
Room Details
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Triple Room
13

Triple Room

1 King bed and 1 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Shampoo
Room Details
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Guest Reviews

4.5/5
Great
61 reviews
Verified Reviews
  • Cleanliness4.5
  • Amenities4.4
  • Location4.5
  • Service4.4
Average for similar properties in Zermatt
Most Mentioned
T‍r‍a‍v‍e‍l‍j‍u
October 26, 2023
The hotel is perfect. At first when I look at the photos, I thought it would be a cozy small wooden room which is a little bit worn out. But no! Everything is so new and clean. The location is perfect! Center of everything! Breakfast got a wide range of choices too. Staff are nice. One downside of the hotel is that for me, the pillow is wayyy too flat. I have to put the towels from the bathroom under the pillow. Other than that, perfect!
D‍o‍c‍t‍o‍r‍ ‍D
June 13, 2022
near train station Good service Nicely
g‍z‍p‍e‍t‍e‍r
December 29, 2023
The hotel is located on the main street of Zermatt, just a two-minute walk after getting off the train, which is very convenient. The room is large in size, decorated in an elegant and comfortable style, and has a balcony with a view of the Matterhorn. The only inconvenience is that there is a beam above the bed that is easy to hit your head because of the sloped roof. It takes a few times to get used to it before you notice it⚠️ The hotel's breakfast is very good, with a wide variety of ingredients and fresh and delicious ingredients. The service staff are also polite and attentive. The town is not big, and dining, shopping and entertainment around the hotel are very convenient.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 11, 2023
The hotel in Zermatt is relatively small. It is not as good as the one we stayed in before, but the cleanliness is not bad. The only dissatisfaction is that we booked a room for two, but the front desk told us when we stored our luggage. It was said that it could only accommodate one person. If two people wanted to stay, we would have to pay extra. The front desk said it would cost 50 Swiss francs. We agreed. Later, when we officially checked in at the hotel, the front desk said that we would have to pay 69 Swiss francs and waited for us to check out. At that time, they said the total was 77 Swiss francs. In the end, we gave a total of 77 Swiss francs. I think the front desk here needs to be trained uniformly. It makes us very unhappy to keep adding money.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 23, 2023
Not bad, not bad, not bad
Original TextTranslation provided by Google

Services & Amenities

Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1978
  • Number of Rooms: 35
The Pollux is centrally located in Zermatt, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.1 mi (0.1 km) from Zermatt - Furi.

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Satisfy your appetite with Regional cuisine at Restaurant Pinte, one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.

Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy at Hotel Pollux?

Typically, cancellations of Hotel Pollux can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Pollux?

Prices at Hotel Pollux vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

What landmarks are close to Hotel Pollux?

Hotel Pollux is located in Zermatt, close to landmarks such as Zermatt Ski School - European Snowsport, which is <100m from your search (straight-line distance).

What amenities & services does Hotel Pollux offer?

Hotel Pollux offers a range of popular amenities including Sunbathing Area, Skiing, Sauna.

What time are check-in & check-out at Hotel Pollux?

Hotel Pollux check-in begins at 15:00. Check-out time is 11:00.

Are pets allowed at Hotel Pollux?

No, pets are not permitted at Hotel Pollux.

About This Property

Nearest Train StationZermatt
Distance to Train Station0.25KM
Average Price FromCAD605
Hotel Star Rating4