Yuanqi Qingshe Resort Hotel (Tianmen Mountain National Forest Park Cableway Station Branch) Reviews

Excellent hotel services, nice & free tea snacks, comfortable room

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Goodgood

The room is tidy, very close to the Tianmen Mountain Cableway, and the transportation is convenient. The boss is nice and provides afternoon tea and snacks. The free airport pick-up service is even more considerate. Worth staying again next time!

Service: There is a pick-up and drop-off service from the high-speed rail station, and the waiters in the store are attentive. Hygiene: room cleaned Environment: Quiet environment, good sound insulation in the room Facilities: relatively new, very smart and comfortable.

The supporting facilities around the hotel are complete, and there are many delicious restaurants. You can eat just downstairs. The staff are very enthusiastic and attentive. They will remind guests carefully about things to pay attention to when visiting, so as to avoid detours and help us buy tickets. It is cheap and fast, eliminating the tedious procedures in the middle. The room is clean and tidy. The main thing is that it is convenient for me to go everywhere. It is very close to the high-speed rail station, long-distance station, and Tianmen Mountain Cableway. It only takes 10 minutes to walk. The hotel is very cost-effective and highly recommended!

Excellent value for money! All Seasons is right next to it, but I feel that this hotel is not inferior at all in terms of facilities and services! The water flow in the bath is very strong. It is so refreshing to take a bath when you are tired from hiking! The hair dryer is from Dyson! It’s only a ten-minute walk at most from the central bus station and cableway! There are many restaurant options nearby and takeout is also convenient! Recommended to everyone! !

This time I stayed in a mountain view room, where I could have a close-up view of the Tianmen Mountain A-line, the world’s longest alpine ropeway, and the majestic Tianmen Mountain vista. The room is spacious, the facilities are new, and the hotel service is very meticulous and comprehensive, including free snacks and afternoon tea. There are many choices of special snacks in the restaurant downstairs of the hotel. It is only a 5-minute walk to the entrance of Tianmen Mountain A-line. The transportation is very convenient, making it the best choice for accommodation when visiting Tianmen Mountain.

Very close to the scenic spot. It is also very convenient to travel and eat. The front desk service is attentive and enthusiastic. The rooms are spacious, bright and well-equipped.

First of all, 90% of the reason why I booked this hotel was because of the high-speed rail station drop-off service. I wanted to save myself the trouble of calling a taxi and not communicating smoothly, so I added the hotel’s WeChat account as soon as I booked the hotel. Confirm whether there is a drop-off service and make an appointment for drop-off at 16:00 on the same day. The day before check-in, I specially reminded the hotel not to forget to arrange a driver to drop me off at the station to avoid missing the high-speed train. At about three o'clock that afternoon, the hotel sent me a message telling me that the driver could not come. Could you please drop me off at the station at 15:30? I just saw the text message at 15:30, and when I got off the ropeway and walked towards the exit, I told the hotel that they would not be able to make it at the moment. , it may still be at 4 o'clock, the hotel said to arrange another car for me, I think this is normal, as long as there is a car to take us there. Then I came out of the scenic area because the shuttle bus had to be full before leaving. It took a long time to leave and the time was a bit delayed. In order to ensure a smooth trip, I sent another message to the front desk, telling me that according to the navigation, it would arrive at 16:02 Is it convenient to send our luggage downstairs to the Tianmen Mountain Cableway Terminal Station? Because we have to wait to get up and down the elevator, which is a bit of a waste of time. I’m afraid I’ll be pressed for time to catch the high-speed rail. The front desk told me that a car had been called for us, so there was no need to worry, just let me contact the driver. Since the hotel is not willing, I can only rush as much as possible. At this time, I feel that I should still have plenty of time. When we arrived near the hotel, my family and I split into two groups. I was responsible for contacting the driver and asking my family to go upstairs to get their luggage. I was afraid that I would waste time if I couldn’t find the driver. Then the key point came. I contacted the driver when I was almost downstairs of the hotel. When I asked him where he was, I said I was almost at the hotel, at the entrance of Building 3, Jinzuo, Nancheng. He said he was driving over now. Then I went downstairs to the hotel and asked the chef if he had arrived. The chef said he was at the Hampton by Hilton... He also said that I just told him about the Hampton by Hilton... I said that I always said that I was at Nancheng Golden Tower. I asked you if it was a hotel from the beginning. The master who arranged the car, didn’t the hotel’s taxi call tell him the hotel’s address? ? Then the master talked to me for a long time. During the period, he said something that might have an accent and I didn't understand it. I wanted the master to come over quickly, but he didn't know where the hotel was... During the stalemate, on the hotel floor I met the driver originally arranged by the hotel for me. He asked me to hang up the phone and he contacted the front desk. I thought this would work. If the driver couldn’t be contacted, it would be fine to just ask the hotel driver to drop me off. Since he had already When we got back, we were free, so we could just get in the car and take us off. Unexpectedly, the driver chatted with the front desk for a long time, but we couldn't hear what was said. The front desk contacted the car that called and asked him to come and pick us up. ...The key is that I didn’t see the car after waiting for a long time! ! ! I was really convinced. I told the master, can't you just send us there? We were all late, and your car couldn't be contacted. Then the master contacted the front desk again, and then he was still looking for the called car at the intersection... like this After struggling for a long time, I still didn't see the car. Finally, the chef said that you should tell the front desk and let me deliver it, otherwise it will be delayed. Just when I was about to get in the car, the called car finally arrived... I'm really angry about this. First of all, the front desk didn't tell me clearly the hotel address when I asked for a car. I didn't know where to park the car, and I didn't know where the hotel address was! Secondly, I was pressed for time and I was unwilling to ask the front desk to be humane and help deliver the luggage downstairs. The most important thing was that it was very inflexible. The hotel staff had already come back. I couldn’t get in touch with the car I ordered for a long time, and they still refused to deliver it. We almost missed our schedule. But that's not what makes me the most angry. I arrived at the high-speed rail station and the journey was smooth, so the time was acceptable. I originally wanted to give a bad review, but after thinking about it, I let it go. At least I caught up, and then another weird thing happened. , when we were worried about not being able to catch up, the hotel manager said that the car would be delivered to the entrance, so that we could rest assured that it would be quick to get in. Then, the car stopped far away from the entrance... Didn't we agree to park at the entrance, but the driver said he couldn't get in, so he could only park here... What kind of taxi-delivery service is this? The key is to park in a place where I don't even know how to get to the entrance! Then our whole family dragged several big boxes and walked down a lot of steps. We asked everywhere for directions to the station entrance, but we were afraid that we would arrive at the wrong time and not be able to make it in time. We went up and down, took the stairs and took the elevator, and were covered in sweat. Sweat, I really want to vomit blood. This is the so-called drop-off service. I really regret booking this hotel. Moreover, I still made excuses in the subsequent replies without any apology. This is the first negative review I've ever given to someone else. I usually think it's innocuous when it comes to poor service and poor hygiene, but this time it went too far and I couldn't help but comment.

The room is spacious, clean and hygienic, the facilities are self-contained, and the service truly makes you feel at home. You can store your luggage for free. After climbing Tianmen Mountain, you can rest at the front desk. The little brother gave me a full set of afternoon tea☕️ and classic snacks. I am very satisfied.

The room facilities are complete and exquisite. It is very clean. It is the cleanest hotel I have ever stayed in. There is not a trace of dust in sight, which is great. The location is excellent, just a few minutes' walk from the lower station of the Tianmen Mountain Cableway. The service is excellent, and afternoon tea is thoughtfully provided.

The room facilities are very new and clean. The housekeeper is warm and thoughtful. He arranged free pick-up from the airport and recommended travel routes and nearby food. It is very close to the Tianmen Mountain Cableway. It only takes a few minutes to walk. The weather is good and the weather is beautiful. The scenery is so beautiful! Well worth the trip

The B&B has good facilities and is close to the Tianmen Mountain A-line, but the service is not satisfactory. It rained heavily on the day we arrived. We called the B&B and informed us of our location, hoping that they could come downstairs to pick us up, but there was no one after waiting for nearly ten minutes. To pick us up, we had to brave the heavy rain to find the entrance of the B&B. It was not a pleasant stay experience! Hope it improves!