Zhangjiajie Tianmen Night Language Hotel (Tianmenshan Cableway Station)

Zhangjiajie Tianmen Night Language Hotel (Tianmenshan Cableway Station) Reviews

Zhangjiajie Tianmen Night Language Hotel (Tianmenshan Cableway Station)

7F, Building B, International Tourism Building, Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
Zhangjiajie Tianmen Night Language Hotel (Tianmenshan Cableway Station)
Zhangjiajie Tianmen Night Language Hotel (Tianmenshan Cableway Station)Zhangjiajie Tianmen Night Language Hotel (Tianmenshan Cableway Station)Zhangjiajie Tianmen Night Language Hotel (Tianmenshan Cableway Station)
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Zhangjiajie Tianmen Night Language Hotel (Tianmenshan Cableway Station) Guest Reviews

4.8/5
Excellent
352 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(352)
Positive reviews(344)
Reviews with photos/video(70)
Large rooms(85)
Convenient location(77)
Easy to get around(47)
Great value for money(37)
Close to train station(26)
Convenient parking(17)
Loved the view(12)
Good air conditioning(6)
Negative reviews(8)
Juan Italiano
Queen Room
Stayed in Sep 2024
Couples
16 review
4.7/5
Amazing
Posted on Oct 19, 2024
This hotel was great. The rooms are very spacious and the beds are big. Everything is very clean and in the good condition. Staff is also very helpful and friendly. The only thing to improve is the WiFi, which did not work sometimes. But we would still recommend it without a doubt. They do not offer breakfast on the hotel but they are located on a street with many options available for coffee and breakfast. Also is next to the zhangjiajie railway station and only 20 min away by taxi from zhangjiajie railway West Station.
Response from Property: Dear guest, Thank you very much for your great review of our hotel. We are delighted to hear that you found our rooms spacious, the beds big, and everything clean and in good condition. Our staff is always happy to be helpful and friendly. We apologize for the inconvenience caused by the intermittent WiFi. We will definitely work on improving it to ensure a better experience for our guests. Although we don't offer breakfast, it's great to know that there are many coffee and breakfast options available on the street where we are located. And our proximity to Zhangjiajie Railway Station and being just 20 minutes away by taxi from Zhangjiajie Railway West Station is indeed a plus. We are glad that you would recommend our hotel without a doubt. We look forward to welcoming you back again in the future. Hotel Customer Service Manager October 21, 2024.
Martín_TY
Queen Room
Stayed in Aug 2024
Couples
3 review
3.5/5
Posted on Sep 19, 2024
Rest: The air conditioning works very well, but you can hear the noise of airplanes. The curtains do not close completely because they are sagging, so light comes in in the morning. Room: The bed has an old mattress, the pillow is extra thin, the sheets are torn, and the bathroom faucets are partially broken. From the window, you can see the cableway passing by. Cleanliness: The floor is clean, but the shower screen has stains. WiFi: Not used. Breakfast: None. Location: Close to the bus and train stations in the city center. Notes: The entrance to the hotel is quite off-putting. You enter through one of the multiple accesses to a large, shabby building. The elevator is rusty and old, with peeling paint. On the seventh floor, you walk to the end of the hallway to find the front desk. Despite the entrance, the room itself was clean and matched the price we paid. The most striking thing is a sign on the back of the room door that prohibits pornography, ********, and *****. The front desk staff does not speak English, but they are very willing to help with everything we needed.
Response from Property: Dear guest, Thank you for taking the time to leave your feedback. We apologize for the inconveniences you experienced during your stay. Regarding the air conditioning noise and the issue with the curtains, we will look into these problems and take measures to improve them as soon as possible. We will also replace the old mattress, thin pillow, and torn sheets in the room, and repair the broken bathroom faucets. Additionally, we will clean the shower screen thoroughly to ensure a better cleanliness. We are glad to hear that you found the location convenient. We understand your concern about the entrance and elevator. We are currently working on improving the appearance of these areas to provide a better first impression. As for the language barrier, we will strive to improve our staff's language skills to better serve our guests. Once again, thank you for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a better stay.
Anonymous User
Queen Room
Stayed in Apr 2024
Solo travellers
7 review
4.2/5
Very Good
Posted on May 9, 2024
There was a lot of noise around the hotel due to renovation, so I wasn't able to relax. Room was big, but the bed was really hard!
Response from Property: Dear guest, we sincerely apologize for the noise caused by the renovation around the hotel, which affected your ability to relax. We understand that this may have disrupted your stay and we are sorry for the inconvenience.We appreciate your feedback regarding the size of the room, but are sorry to hear that the bed was not to your comfort level. We will look into improving the quality of the mattress to ensure a better sleeping experience for our guests.We hope that you will give us another chance in the future to provide you with a more enjoyable stay. We will do our best to address the issues you mentioned and strive to provide a quieter and more comfortable environment for all our guests.Thank you for taking the time to share your experience with us.Best regards.
Guest User
Queen Room
Stayed in Nov 2024
Solo travellers
8 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Really clean and good service. Gym was very nice and convenient location.
Response from Property: Dear guest, thank you very much for your wonderful comments! We are delighted to hear that you found our hotel really clean and were satisfied with the service. It's great to know that you enjoyed our gym and appreciated our convenient location. We always strive to maintain the highest standards of cleanliness and provide top-notch service to make your stay as pleasant as possible. The gym is designed to meet the fitness needs of our guests, and our location is carefully chosen to offer easy access to various attractions and amenities. We look forward to welcoming you back in the future and continuing to exceed your expectations!
Thảo Nguyên
Fashion Double Room
Stayed in Mar 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Apr 26, 2024
nice service and facilities
Response from Property: Dear guest, thank you so much for your kind comment about our nice service and facilities. We are delighted to hear that you have enjoyed your stay with us.We strive to provide excellent service and maintain top-notch facilities to ensure a pleasant and comfortable experience for all our guests. Your feedback motivates us to continue delivering high-quality service.We look forward to welcoming you back again in the future. Have a great day!
Emilio Manuel
Queen Room
Stayed in Aug 2023
Couples
9 review
4.0/5
Very Good
Posted on Oct 14, 2023
Really good location, bed a bit hard, everything ok
Response from Property: 親愛的客人,感謝您在張家界遊玩期間選擇入住我們酒店,希望您度過一段美好愉快的旅程。未能及時給您提供周到的服務,我們非常抱歉。再次感謝您的入住,祝您開心每一天。
Guest User
Guestroom - Triple Occupancy
Stayed in Nov 2023
Family
7 review
4.0/5
Very Good
Posted on Dec 30, 2023
It's a good place in the town.
Response from Property: 尊敬的賓客: 您好! 感謝您 的點評哦! 每個城市總會有讓人惦念的理由, 每個季節 都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望張家界會是您回憶裏最 温馨最獨特的那個! 祝: 旅途愉快
marklizs
Queen Room
Stayed in Oct 2024
Couples
16 review
4.7/5
Amazing
Posted on Nov 12, 2024
The hotel is very close to the Tianmen Mountain Cableway Station, less than one kilometer away. There are also many restaurants around it, which is very convenient. Parking is also convenient. The rooms are relatively large, the facilities are relatively new, and it is clean and tidy. It is just not easy to find.
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Response from Property: Dear guest, thank you very much for choosing our hotel and taking the time to rate us. We are very happy that the location of our hotel is convenient for you. It is close to the Tianmen Mountain Cableway Station and many restaurants around, which allows you to play and dine easily. At the same time, we have always been committed to providing guests with a spacious, clean and well-equipped living environment. Your recognition of the room is the greatest encouragement to us. We are deeply sorry for the problem that you mentioned that the hotel is not easy to find. We will consider adding more obvious guide signs and further communicate and optimize with major map navigation platforms to strive to make it easy for every guest to find us. Thank you again for your feedback and look forward to seeing you again!
Guest User
Fashion Double Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 13, 2024
The hotel is located in the square of Zhangjiajie Railway Station (not the high-speed railway station), with the bus station downstairs. The hotel is on the 7th floor of the building. The elevator on the left goes to the 7th floor for check-in. The room size is higher than expected, and the cable car can be seen from the window. The Tianmen Mountain Cableway station is about 2 kilometers away from the hotel by taxi, and you can walk about 1 kilometer on the shortcut (walk straight across the avenue opposite the cableway station to Guanli Road, where Master Hu’s three pots are, and then go through the backyard, and you are basically there).
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Response from Property: Dear guest, thank you for choosing our hotel and taking the time to write such a detailed and highly praised review for us! Our hotel is in a unique location, next to the Zhangjiajie Railway Station Square, with the bus station downstairs, making travel super convenient. We are very happy that you are satisfied with the room area, and the cable car view outside the window also adds a different color to your journey. The Tianmen Mountain Cableway station is not far from us. Whether you take a taxi or find a shortcut on foot, we hope to give you more travel options. We look forward to seeing you again!
Guest User
Fashion Double Room
Stayed in Oct 2024
Couples
87 review
5.0/5
Outstanding
Posted on Dec 12, 2024
The room is nice, on a high floor, facing south, and the room is exposed to the sun all day long. Washed clothes can be easily dried by hanging them in the room. The Tianmen Mountain scenic spot is beautiful. You will know how beautiful it is only when you climb to the entrance of Tianmen Cave.
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Response from Property: Dear guest, thank you for your praise for our room! We are very pleased to provide you with a comfortable and sunny room, so that you can hang your clothes conveniently. We are also happy to know that you had such a great time in Tianmen Mountain. The beauty of Tianmen Mountain is really intoxicating, and it is really great to leave you such a deep and beautiful impression! We will continue to maintain the good quality of the room as always, and look forward to your visit again, providing you with better services, so that you can have a pleasant experience every time you travel!
Guest User
Fashion Double Room
Stayed in Oct 2024
Travel with friends
23 review
4.5/5
Great
Posted on Nov 5, 2024
The room is large and clean, with adequate air conditioning and hot water. It is next to the bus station and train station, making it convenient to take a bus to the attractions. The boss is helpful and helpful, and it is convenient to eat at the nearby food street.
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Response from Property: 親愛的客人,感謝你對我們酒店的稱讚!看到你滿意我們的房間大小、衞生狀況、空調和熱水,我們特別開心。酒店的位置能為你出行和就餐提供便利,這也是我們的優勢呢。我們會繼續保持熱情的服務,期待與你再次相遇!
cxj1024
Guestroom - Triple Occupancy
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The room is very large and comfortable. Zhangjiajie Bus Station is downstairs. It is very convenient to go to Wulingyuan Scenic Area and Tianmen Mountain. It is highly recommended and has a high cost performance ratio.
Original TextTranslated by Google
Response from Property: 非常感謝您的推薦!我們一直努力為大家提供舒適的居住體驗。房間大且舒適是我們的追求,樓下就是客運站,無論是去武陵源景區還是天門山都極為便捷,性價比高也是我們的優勢,期待更多朋友來入住。
Guest User
Fashion Double Room
Stayed in Sep 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The hotel is about a 5-minute walk from Zhangjiajie Railway Station and Central Bus Station, and there is an elevator. The room is too big, about 40 square meters, and the environment is elegant and clean. You can see the Tianmen Mountain Cableway from the window.
Original TextTranslated by Google
Response from Property: Thank you for your support and trust in the hotel, and thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience. All the hotel staff look forward to your stay again! Thank you again for your review, your satisfaction is our greatest pursuit. If you have any other suggestions or need further assistance, please feel free to contact us. Wish you a happy life!
Woshiyangguangpuzhao
Fashion Double Room
Stayed in Sep 2024
Family
20 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The boss' attitude is very warm and thoughtful. The hotel is in a very good location with convenient transportation. There are all kinds of hotels and supermarkets outside. You can see the Tianmen Mountain Ferry Terminal outside the room window. The store is hygienic and clean, with complete facilities, good lighting from the windows, and toilet mats in the bathroom. I will definitely stay at your hotel next time I come to Zhangjiajie.
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for your detailed review of our hotel. Your satisfaction is our greatest honor and motivation!
Anonymous User
Family-friendly Family Room
Stayed in Aug 2024
Family
24 review
4.7/5
Amazing
Posted on Oct 11, 2024
The room is large and has a unique decoration. It is a 10-minute walk from Tianmen Mountain Scenic Area. You can see the Tianmen Mountain Cableway from the room. The surrounding area is very lively and parking is convenient. The noise of the planes flying over is too loud before 10 pm. It is a good place to stay when visiting Tianmen Mountain
Original TextTranslated by Google
Response from Property: Thank you for your good comments and your affirmation of the hotel. Your comfort is our greatest pursuit. We will continue to work hard. Our room is 50 square meters, the double bed is 1.5 meters, the king-size bed is 2 meters, and the triple room has three 1.5-meter beds. Disposable items, central air conditioning, and 24-hour hot water are provided free of charge. It is seven or eight minutes away from Zhangjiajie Tianmen Mountain. There is a bus station downstairs and Zhangjiajie Railway Station opposite. It is a 15-minute drive from the airport. It is very convenient to go to major scenic spots. The geographical location is superior. The front desk will explain the tourist routes for free. We will continue to maintain high-quality service and excellent customer standards, and strive to create a comfortable and warm accommodation environment for every guest. Thank you again for your good comments and welcome your next stay~ I wish you a pleasant journey