Huaduhui International Center, 48 LvHua Road, Xiashan District, Zhanjiang, Guangdong, ChinaView Hotel Details
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1 night
One City Rezen Hotel Guest Reviews
4.6/5
Very Good
2196 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(2196)
Positive reviews(2129)
Reviews with photos/video(330)
Delicious breakfast(250)
Convenient for shopping(190)
Near shopping area(167)
Friendly front desk staff(105)
Perfect for business trips(41)
Luxurious(15)
Tasty restaurant(15)
Delicious buffet(11)
Negative reviews(67)
Akram
Executive Lake-view Double Room
Stayed in Jan 2024
Family
49 review
5.0/5
Outstanding
Posted on Jan 25, 2024
Very nice hotel , near from mall , kids enjoy , our always best choice in Zhanjiang city we love also the breakfast , rooms are very clean.
Response from Property: Thanks for your visit and comments .It's a great joy for everyone of us to know that you've spent a good time in our hotel.We will persist our efforts in providing better and better service for you.At last,thank you again for your comments and welcome to our hotel next time!
marianne gray
Deluxe Double Room
Stayed in Aug 2023
Business travellers
25 review
5.0/5
Outstanding
Posted on Aug 19, 2023
Nice & polite staff, comfortable bed and perfect location. Was 7 days in this hotel and really enjoying my stay and food here. You will not regret to stay in this hotel!
Response from Property: Thanks for your high praise. We are looking forward to your next stay.
Anonymous User
Deluxe Lake View Double Room
Stayed in Jul 2022
Business travellers
1 review
5.0/5
Outstanding
Posted on Jul 22, 2022
Good!
Response from Property: 尊敬的貴賓: 您好!感謝您對華都滙麗呈支持以及信任,我們一直關注客人在入住期間的感受,同時積極提高自身的專業水平和服務水準,力求讓客人能感受到回家一般的温馨。能得到您的五星滿意度我們員工心裏都是美美的!非常期待您下次繼續入住華都滙麗呈酒店!祝您生活愉快!
Guest User
Deluxe Double Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 7, 2024
I traveled with three friends and three families, and they were all very satisfied with their stay. There is a large shopping mall downstairs with everything to eat, drink, and have fun. The surrounding area is not far from various attractions! The hotel service staff are very enthusiastic. Special praise to the staff at the door. They were outside directing parking and helping with luggage when the sun was shining brightly.
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Response from Property: Dear guests, hello! I am touched by the sincere love you expressed in your words. Your appreciation and recommendation are the best encouragement to us! Your satisfaction is our pursuit. We will continue to work hard to create a more comfortable stay environment. We look forward to seeing you again. I wish you good health, all the best, and a good mood every day~~
Chuchadashi
Deluxe Double Room
Stayed in Sep 2024
Business travellers
3 review
0.5/5
Posted on Sep 10, 2024
1. The waiter at the front desk, ah, that’s not right. It should be the boss at the front desk. If it weren't for the ceiling, his face would probably go up to the sky. Ask a question or two, with a look of disdain and disgust.
2. Entering the room, a sour, musty smell hit your face. I can't even believe it's a hotel at this price. Later, I asked my aunt to come and smell it myself, and asked her if she could accept it.
3. For the food delivery robot, please change the towel inside!
4. If the settings in the room are old, please maintain them!
5. Please change the room card, the skin will fall off!
6. I really didn’t expect the deposit. I haven’t tried it in a long time.
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Response from Property: Dear guest, first of all, I apologize that you did not have a good experience. Regarding the deposit issue, each hotel has a different system. Our hotel's system requires a deposit. I wonder if you are worried about not wanting to pay a deposit. What? Don't threaten with negative reviews. I apologize again and explain to consumers that a deposit is required to stay in this hotel! How can it not be as satisfying as everyone wants, but I just want it to be worthy of my heart!
Tingneng
Deluxe Double Room
Stayed in Jun 2022
Couples
195 review
1.7/5
Posted on Jun 12, 2022
The front desk told me to upgrade the room and found that I didn't give the worst room type. Call the front desk and ask for a new room. The front desk directly upgraded me to a suite. It's sincere. If you can fix it for me at first, it won't cost so much in the morning. We got up late for breakfast and arrived at the restaurant almost ten o'clock. The hurried waiter stopped us and questioned whether it was a hotel guest. Not to mention that we wanted two cups of coffee. I laughed and the attitude is very tough. How can there be any service? The overall service is very chaotic
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Response from Property: Dear guests, I'm sorry that this stay experience did not meet your expectations. Your new perspective on our hotel will help us to continuously improve the guest experience. We will be more attentive and strive to bring you and other guests better. Check-in experience. welcome next time! thanks
Anonymous User
Deluxe Double Room
Stayed in Feb 2022
Business travellers
1 review
2.0/5
Posted on Mar 2, 2022
In the hotel opened by Ctrip that night, my friend opened the hotel at the front desk and offered a discount of more than 80 yuan. At that time, I wanted to check out the room. The front desk said that there was no way to check out. The hotel management price was inconsistent.
Original TextTranslated by Google
Response from Property: Dear guest, I'm sorry that this stay experience did not meet your expectations. Your new perspective on our hotel will help us to continuously improve the guest experience. We will be more attentive and strive to bring you and other guests better. Check-in experience. welcome next time! thanks.
Shuhai
Deluxe Lake View Double Room
Stayed in Feb 2022
Solo travellers
2 review
2.7/5
Posted on Feb 20, 2022
In the past two days, Zhanjiang Cold Hotel has no warm air, only hot air quilt, and it is thin and frozen in the middle of the night. There is no beverage safe in the refrigerator, and it is not easy to use. Lock it and turn on the TV Do not continue to disturb the rest
Original TextTranslated by Google
Response from Property: Dear guest, I'm sorry that this stay experience did not meet your expectations. Your new perspective on our hotel will help us to continuously improve the guest experience. We will be more attentive and strive to bring you and other guests better. Check-in experience. welcome next time! thanks.
Response from Property: 親愛的小呈家人,您好!感謝您下榻湛江華都滙酒店,並對我們做出的滿意點評。接待遠道而來的客人,綻放的笑臉是我們最初的標識,輕柔的語言希望如微風拂去旅程的疲憊,我們將一如既往的保持我們的服務品質和服務熱情,帶給每一位賓客愉快的入住體驗。感謝您對我們服務的認可,真誠期待您的下次光臨!
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Dec 7, 2024
挺好的酒店,房間衞生很乾凈,早餐也挺豐富的,酒店連接大商場很方便,酒店旁邊酒吧挺多的,總體還可以。
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Response from Property: 尊敬的賓客,您好!感謝您入住湛江華都滙麗呈酒店,您的讚許與鼓勵是我們不斷進步的最佳動力。感謝您對於酒店總體的肯定,酒店全體同仁感到非常榮幸!也期待您再度光臨我們湛江華都滙麗呈酒店