Kyriad Marvelous Hotel (Zhongshan South District Conference Center Store) Reviews

Response from Property: Dear little Lord, thank you very much for your recognition and evaluation, Keriad Hotel will strive to do better and better!We hope that you can continue to pay attention and support us, and put forward more suggestions and opinions for us! Our pursuit is not only to let you exercise, let you be healthy and comfortable is our biggest goal. Your every affirmation is a great driving force for our hotel to move forward!

Response from Property: Kyriad Hotel Zhongshan South District Conference Center is equipped with a variety of room types, all of which have large floor-to-ceiling windows, which have excellent lighting, ventilation and view. High-speed WiFi, professional decompression shower, ergonomically designed sleep aid mattress + three professional sleep aid pillows, Kyriad's ultimate attentive service, is your first choice for travel!

Response from Property: The comment is so perfect that even Xiao Kai seems a little embarrassed, but this score seems to be a little out of line with this passage. Xiao Kai secretly tells you that a good comment is best matched with 5 points. Thank you for your comments. Please remember to give us 5 points next time you are satisfied with your stay. Praise it, thank you!

Response from Property: Look at your comments almost tears ah, Kev really want to prepare a good wine and food to have a long talk with you, hope to see you! Blossom four seasons, smile to welcome guests! Ha ha, have you been moved by Kev's sweet smile? Xiao Kai, believe that you provide neighborhood services for your family, "it is a pleasure to have friends come from afar", feel the wonderful Xiao Kai trip, then come to visit Xiao Kai often

Response from Property: Thank you very much for sharing your wonderful feelings with us at the Kyriad Hotel. Thank you. Your affirmation and recognition are Xiaokai's greatest pursuit and our wish. In Kyriad, we will bring you a steady stream of emotions and surprises! May Xiao Kai walk with you all the way. Thank you again for your support and affirmation! Looking forward to your next visit.

Response from Property: Dear, your affirmation and recognition is Xiaokai's greatest pursuit and our wish. In Kairiad, it will bring you a steady stream of emotions and surprises! May Xiaokai be with you all the way. Thank you again for your support and affirmation! Looking forward to your next arrival and strive to get 5 points from you.

Response from Property: 好生歡喜小主給的五顆星星哦！O（∩_∩）O~~\（≧▽≦）/，時光之味，歲月沉香，感恩緣分，感恩與你相遇，小主給予小凱的心間無限的温暖，總有些暖悄無聲息地烙印在心海，時不時的泛起一波波温馨與感動，温潤着思念的心房，滿心期待的站在秋的路口，依偎秋的懷抱，看落葉渲染了秋色，盼你再次回家的身影

Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!

Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.

Response from Property: Thank you very much for your praise for our hotel. Your recognition is the driving force of our work. The engineering department will be arranged to investigate and follow up on the air conditioning problem in the room. We sincerely invite you to come back and experience it again. Xiaokai would like to thank you again for your support and affirmation! Looking forward to your next visit,

Response from Property: Thank you for your stay. We deeply apologize for the bad experience you had during your stay. We will follow up and improve the service issues you raised. We will listen to your suggestions and hold a meeting immediately. We will focus on training during the daily shift change and pay more attention to customer service. We will conduct training, rectification and improvement for service awareness and attitude issues. Through monitoring and investigation, our waiters did not provide bad service. It is true that a waiter wearing glasses interrupted but it was not disrespectful. You asked the hotel to give you breakfast, but the front desk staff did not have this authority. We will also consider increasing the authority of the front desk staff. The pillows in the room are unified by the group, two thick pillows and two thin pillows, and you can add another pillow if it is not enough. The floor of the bathroom is not dirty and unclean, but the color of the marble. We will find a way to solve the problem, but it will take some time. When you are taking a shower in the shower, I believe you can clearly feel that it is not dirt. I am sorry that the work is not in place and it has brought you unhappiness. I apologize again! We also sincerely invite you as a hotel colleague to come back to experience and guide again. I look forward to your next visit and strive to get your 5-point praise.

Response from Property: Thank you for your stay. We will follow up and improve the issues you raised. We have arranged engineers to check the water retaining strips and replace them in time. If you have any questions, please call the front desk and the hotel will help you solve them as soon as possible. All the hotel staff look forward to your stay again and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you very much for your thoughtful feedback. I am very sorry for the missing dust on the desk that was not cleaned up properly. I have already given it to the room manager for key training on the parking code issue! You can call the front desk at any time and the staff will help you reduce the parking fee. The hotel has now added a warm reminder next to the parking code to remind every guest how to operate the parking fee reduction and exemption during their stay at the hotel. If you have any questions during your stay, you can call The front desk staff is dedicated to serving you 24 hours a day. All hotel staff look forward to your stay again and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you very much for your valuable suggestions! I am also very sorry that I couldn't give you a pleasant stay! After seeing the photos you provided, it is our problem that the hotel housekeeping department does not clean the cups thoroughly. Our hotel has always been a high-occupancy hotel in Zhongshan South District. Please don't worry about the problem of no one living for too long. Regarding the cleanliness of the cups, the housekeeping manager has been immediately fed back to warn and punish the staff on duty and the supervisor to avoid similar problems. We will pay close attention to the hygiene of the guest rooms in the future! The pillows of the hotel are all down pillows equipped according to the group standards. If you feel uncomfortable sleeping, please call the front desk in time to deal with it for you as soon as possible. We can borrow a harder buckwheat pillow. Please believe that we want to do more for the guests! We are very sorry for your experience during your stay in the hotel! If you find any cleaning problems during the check-in process, you can call the front desk immediately, and we will deal with and solve the problem immediately. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!