Tip: The hotel itself has written that there is a project under construction near the hotel, so it will be noisy.
We had already noted that it was for a birthday celebration, and the hotel also confirmed that we could arrange an upgrade to a room. It turned out that the so-called upgrade was basically the same room type and size, just from a lower floor to a higher floor.
The buffet is very stingy, the yogurt comes out drop by drop, and it hurts my hand to fill a cup. I asked the waiter, and they said this is normal. I tried the breakfast for three days and it was the same. The breakfast was nothing good. The orange juice was very bland and had no sweetness at all.
There is a man and a woman at the front desk who have a very bad attitude and won't look at you. The management of the hotel is very poor. During breakfast on the first day, I dropped a pair of scissors in the hotel restaurant. I asked the front desk that night, but the male front desk did not reply. I asked again the next day, and after waiting for a while, a woman called and said she didn't find it. But that day I went to the restaurant and asked the waiter myself, and they said they had found it and gave it back to me. I very much doubt whether the front desk has followed up?
In addition, after ordering **, the delivery person said: There are 2 large bags of take-out. The front desk said that the food delivery robot cannot hold them, and the front desk is unwilling to take them. In the end, we need to go to the lobby to get them ourselves. But you can use the food delivery robot to deliver the food to your room twice separately!
The pillows were very uncomfortable to sleep on. I heard other guests reported the same problem.
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