Worst service attitude

Tell me the hotel lobby is quite beautiful not too big normal check in to the room up to the room ordered takeaway thinking to sit and eat found the chair very dirty thought to ask him to change or wipe but his answer is very string attitude said and no one can help you right! So I answer so what he said wait until 8:30 tomorrow morning! So I said so give me a towel to sit on the mat can he said no one can give me to come down and get it! Actually, is there any mistake! Then the toilet was leaking all over the floor. I really thought I was staying in a guesthouse