Posted on Jan 24, 2026
JodieG
The staff were really lovely and I'm sure that had I have spoken Chinese, the things I'm about to say would've been different as I would've been able to explain them over the phone and get them rectified. 
CONS: I didn't get there until almost 1 am due to a flight delay and then missing the last MTR, so by the time I did get there all I wanted was a hot bath and a quiet night's sleep.
Firstly, the room had definitely had smokers in it previously. They may have done a treatment but it was still noticeable.
Secondly, there was 'hair' in the bathtub from a previous occupant. So I definitely didn't use it.
Thirdly, I got almost no sleep – even though the bed was really comfortable – because the smoke alarm in the room needed its battery replaced and spent all night making that very loud high-pitched sound that you cannot ignore!
Now again, had I've been able to pick up the phone and ask them to come and sort it, it could have been a different story, but...
PROS: the room was a great size, and the bathroom had both a spa bath and a walk-in shower. It also was very large and is well set up for customers to drive their vehicle into the ground floor of the unit then go up the stairs to the first floor where the actual room is. The staff were very nice and welcoming even though I arrived so late and even gave me some instant noodle cups. I also got a voucher for breakfast, but didn't end up getting to use it as I was too tired to get out of bed and go there before it finished. 
I may not be the target clientele for this establishment, and while this particular stay had farcical elements, now that I know what it's like and how it works, I probably would stay there again simply due to how nice the staff were. It's not their fault that I don't speak Chinese. 
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Price per night from:SGD 61
Posted on Jun 29, 2026
Nick Chen TW
After parking, you just open the door directly, no stairs to climb. The decor is new and not over-the-top. There was no smoke or strange odors in the room. Adults can sing karaoke to their hearts' content, and kids can swim, take a bath, or watch movies, which is really great. My kids loved it so much they wanted to stay another night. The breakfast is just a sandwich from a breakfast shop plus a drink, so don't expect too much.
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Price per night from:SGD 81
Posted on Mar 2, 2026|Luxury Jacuzzi Suite - Private Garage
Guest User
The TV was friendly to couples staying at a motel, the air conditioning was very cold, the bathtub was large, the showerhead was so powerful you could feel the wind, and they provided items couples might need, including cookies.
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Price per night from:SGD 44
Posted on Feb 11, 2026
Anonymous User
The service attitude is questionable. I booked the room a month in advance, but they didn't mention whether breakfast was included. I had to call the front desk to ask, but they hung up before I could finish speaking. I booked two rooms that day, but the other room had a black floor, smelled of smoke, and the sofa was broken. Although the location is very good, the service is poor. I hope they can improve.
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Price per night from:SGD 38
Posted on Dec 17, 2025|Business Double Room
Guest User
The breakfast was good, but the staff weren't very friendly, and they were slow to replenish the dishes. I'd recommend going early for a better selection. The coffee machine has a hot milk foam option, which is great!
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Price per night from:SGD 72
Posted on Apr 23, 2026
Guest User
The hotel is located on an uphill slope, which requires a bit of effort to walk up. The 6 PM check-in time is a bit late, but otherwise, everything was impeccable. The staff were very enthusiastic and explained everything clearly. The breakfast menu changed daily, offering both Chinese and Western options, and fresh fruit. There's also a children's play area in the restaurant. Free 24-hour self-service washing machines are available. The shower and toilet are separate, and the bubble massage tub was very comfortable and clean. Many little amenities were provided (shower ball, bath salts, mouthwash, hair clips; toothbrushes are available upon request). There were even three types of slippers! There's an entryway for changing shoes and a double door system, making for excellent soundproofing. The TV can be rotated and has many channels, which is something to note if you have children. Both the bed and pillows were very comfortable. I regret not booking this place for the rest of my trip! 😂
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Price per night from:SGD 55
Posted on Oct 13, 2024|Queen Room with Spa Bath
Jeffrey 0115
The service staff received and explained kindly. The space in the room is large and spacious, with a large bathtub🛁 for bathing, and an independent garage for parking. The location of the hotel is good and the price of the hotel is reasonable.
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Price per night from:SGD 62
Posted on Apr 5, 2026
Guest User
The room was clean, and the location was excellent with plenty of food options nearby. The service was also good. Overall, it was a very comfortable stay, and I would definitely come back.
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Price per night from:SGD 62
Posted on Jul 25, 2024
Alan & Rendy Wong
We booked two rooms, one large family room and one couple room. The prior one is spacious, very well designed and it even has an amazing sauna room which was a nice touch to the stay. The kids had loads of fun and laughter. The beds are huge so it can easily fit 4 and maybe even 5 for younger kids. The later is a bit worn down with wallpaper coming off, stains around the tub and just an overall worn down feel to it. So if you can afford a few hundred NT$ more, I would suggest staying at the bigger room to enjoy a good full stay. Breakfast is delicious 😋
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Price per night from:SGD 97
Posted on Sep 25, 2025|Comfy Quadruple Room
Guest UserThis business trip chose to stay at the new camp of Windsor Castle Motel, and the overall experience was satisfactory. The hotel is conveniently located not far from the interchange, which is very convenient for motorists.
As soon as I walked into the room, the most impressive thing was the spacious space and clean and tidy environment. The beds are moderately hard and soft, providing a comfortable quality of sleep. The bathroom part is quite large, the wet and dry separation is done well, the hot water supply is stable, and it can wash away the fatigue. Although the decoration style is slightly classic, not a trendy design, but well maintained, such as large TV, basic toiletries are all available.
For this price, Windsor Castle offers a great value for money stay. It is a reliable choice for travelers who need to spend the night in the new camp area and seek a clean, comfortable and convenient place to rest.
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Price per night from:SGD 57