Very well located hotel, close to the Brasilia shopping mall, but it is not a 5-star hotel as stated on the day of booking. I think it is more of a 3-star hotel.
$ todo bien la ubicación excelente y el trato personal muy buena las habitaciones muy limpias y la comida muy buena , el servicio excelente lo recomiendo
Good morning ! I stayed in an accessible standard room, without request, could at least warn me at check-in, I reported that the bathroom movie was stuck, there were no provision, I asked 2 covers, I was only answered in 2a. request. The hotel has a standard that is simple to take care of.
I chose the architecture and the proximity to the lake, and it is a very impressive building, but I didn't feel comfortable during my stay. I'm used to a very specific profile of customers, foreigners, older people. The city has a reputation for lobbyists in the proximity of the presidential palace. Some staff were very careful, with the focus on the coffee supervisor, very sympathetic. However, for more than once, I felt being treated with a hardness as a reception official and I was followed by security when taking pictures from the surroundings.
The reception was very professional and helpful. He speaks many languages, very professional. The room service also very fast and the food was so amazing. The location is very strategic near to Conjunto Plaza Shopping and so many eateries around the hotel. Unfortunately the swimming pool was on maintenance.
Very good place, very good service also very good, pleasant breakfast, only negative point is you pay a expensive reservation, expensive dinner, and still pay more than 100 reals for some sweets or chocolates and even water, in the room, totally abuse value, in the most quiet
As for the hotel, I have nothing to say. Now, as for travel, yes, because the amount charged in advance on the website is higher than the amount paid on site. When I arrived at this place, I asked about the cost of accommodation, and the waiter gave me a price far lower than what I had already paid.
Very Good
111 reviews
8.7/10
Price from
€ 38
per night
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9.0/10
Great
JJoão FelipeI chose the architecture and the proximity to the lake, and it is a very impressive building, but I didn't feel comfortable during my stay. I'm used to a very specific profile of customers, foreigners, older people. The city has a reputation for lobbyists in the proximity of the presidential palace. Some staff were very careful, with the focus on the coffee supervisor, very sympathetic. However, for more than once, I felt being treated with a hardness as a reception official and I was followed by security when taking pictures from the surroundings.
GGuest UserService was very good, staff were very helpful and polite.
The facilities are great, living up to 5 stars.
Very good hotel to stay as a couple or family
AAlfiusThe reception was very professional and helpful. He speaks many languages, very professional. The room service also very fast and the food was so amazing. The location is very strategic near to Conjunto Plaza Shopping and so many eateries around the hotel. Unfortunately the swimming pool was on maintenance.
FFelipe VacasThe hotel is ok for a night in a long layover in Brasilia. It is far from the city but very close to the airport. However, they do not offer any transfer to the airport. Walking is not long (about 10 min walk) but the walking path is filthy and moody especially if it rains. They suggest you to get an uber, but it gets very expensive during a rainy time.
The room is very basic. Beds are tiny.
Breakfast is very good!
OOlavo KochiGood morning ! I stayed in an accessible standard room, without request, could at least warn me at check-in, I reported that the bathroom movie was stuck, there were no provision, I asked 2 covers, I was only answered in 2a. request. The hotel has a standard that is simple to take care of.
IIvan AugustoThe accommodation was expected. Breakfast is very good, well served and with several options. They only don't trust the photos shown in Trip.com, because it does not match the accommodation provided by the hotel. The photos contain a water massage bathroom in the bathroom, which was not available in the reservation.
GGuest UserInternet and television didn't work properly, the technician only came to the room the next day at 7 am. Leaking bathroom stall, bathroom sockets not working. Charging for breakfast, which had already been agreed upon when purchasing the reservation.
HHANYONGThere is no kettle, I asked the front desk to ask for it, and the answer was: I gave it to you and the others were gone. The room facilities are old, the gym only has three treadmills and few other equipment.
GGuest UserHotel está precisando de uma renovação, é bonito por fora mas está com carpetes antigos, toalhas muito velhas, estavam até rasgadas, móveis totalmente ultrapassados, além do mais não fica claro em momento algum no momento da reserva que não se terá acesso a piscina do complexo, a que fica beira lago, só reservamos por isso inclusive. Informaram que como os dois hotéis tem ficado muito cheios eles optaram por fazer essa divisão é só o Royal tem acesso, porém como não fica claro e outras vezes em que fui não tinha isso, eu reservei sem saber de nada e foi uma decepção.
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