GGuest UserBath filled up with water and didnt drain when showering sink had brown stain and bits in sink when arrived and aink all wet and the side next to it. Plug socket on iron was exposed and very dangerous potential risk of fire or a 240v shock.
I stay here regularly and hoping this was just a blip however last weekend wasnt good either. I will stil give then another go as the location is good and i do like the rooms its a shame as the first few times were very good i stay most saturday nights with son
EElliebbBooked for 3 nights. On the first night, I returned to the room only to find the air conditioning broken. There was no phone in the room to call the front desk, so I had to use my own mobile. The front desk said someone would come to check immediately, but after half an hour, no one showed up. I had to call again before someone finally arrived. However, they just informed me that there were no available rooms for a swap and could only provide a fan, promising to move us to another room the next day if one became available. On the second evening, upon returning to the hotel, we had to explain the situation all over again to the front desk before they finally arranged a room change. So, if you need air conditioning, remember to check it as soon as you check in. But the location is truly excellent.
GGuest UserStaff were lovely. Room in the external wing downstairs was a bit noisy at night as there was an insomniac above me and every movement was audible to me as I’m a light sleeper. I couldn’t get the shower on a temp less than hades the next morning but was kindly shown to one if the deluxe rooms inside. These were supper. Completely quiet and a much better size.
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