During my stay at Hilton Garden Inn Hainan Xinglong Lakeside Resort, my child had an accident! We informed the hotel immediately, hoping that the hotel could immediately arrange a car to take us to the hospital because the child was bleeding. Someone from the hotel came and contacted us and said that there was no driver, so they called a taxi for us. This caused the child to bleed for a long time. They arranged for a little brother to accompany us. When we arrived at the hospital, the manager on duty told the little brother not to pay for our medical expenses. When the child came back to the hotel after getting stitches, he smiled and gave me some game coins. I was speechless! This hotel has too many loopholes, and you must be cautious when you bring your children. If you don’t believe it, you can go and see the bad reviews last year. One guest’s child also had a nosebleed, and there was no improvement for a year. The child suffered so much, not to mention that he couldn’t go into the water for the rest of the trip, and he was also psychologically hit hard. I was hit and had to cancel all the scheduled activities. The hotel said that the check-out fee and medical expense reimbursement I proposed were not acceptable. Later, after negotiation with the platform, I agreed to follow the hotel's wishes, refunding 30% of the room fee and reimbursing us for medical expenses. But the most hateful thing is that they added a clause asking me not to expose this matter on any platform! Is this considered compensation or hush money? ???? I would rather choose not to have any discounts and reimbursement of medical expenses than to compromise with the hotel's non-isolation requirements!
It's funny that they know to wrap the corners in the lobby, but not in the room. It's not difficult to give it in advance if they don't have it! It's okay not to mention it, but how do you know to mention it in your special bathroom? There are also various corners and wood barbs everywhere.
For families who want to stay in a parent-child hotel, I strongly recommend the one next to it, Amy! Everything is recorded! It's just that I can't post it in the comments!
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Reviews of 海南兴隆希尔顿逸林滨湖度假酒店·中餐厅
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During my stay at Hilton Garden Inn Hainan Xinglong Lakeside Resort, my child had an accident! We informed the hotel immediately, hoping that the hotel could immediately arrange a car to take us to the hospital because the child was bleeding. Someone from the hotel came and contacted us and said that there was no driver, so they called a taxi for us. This caused the child to bleed for a long time. They arranged for a little brother to accompany us. When we arrived at the hospital, the manager on duty told the little brother not to pay for our medical expenses. When the child came back to the hotel after getting stitches, he smiled and gave me some game coins. I was speechless! This hotel has too many loopholes, and you must be cautious when you bring your children. If you don’t believe it, you can go and see the bad reviews last year. One guest’s child also had a nosebleed, and there was no improvement for a year. The child suffered so much, not to mention that he couldn’t go into the water for the rest of the trip, and he was also psychologically hit hard. I was hit and had to cancel all the scheduled activities. The hotel said that the check-out fee and medical expense reimbursement I proposed were not acceptable. Later, after negotiation with the platform, I agreed to follow the hotel's wishes, refunding 30% of the room fee and reimbursing us for medical expenses. But the most hateful thing is that they added a clause asking me not to expose this matter on any platform! Is this considered compensation or hush money? ???? I would rather choose not to have any discounts and reimbursement of medical expenses than to compromise with the hotel's non-isolation requirements! It's funny that they know to wrap the corners in the lobby, but not in the room. It's not difficult to give it in advance if they don't have it! It's okay not to mention it, but how do you know to mention it in your special bathroom? There are also various corners and wood barbs everywhere. For families who want to stay in a parent-child hotel, I strongly recommend the one next to it, Amy! Everything is recorded! It's just that I can't post it in the comments!
The food tasted great, Feng Yanni's service was very attentive and she also introduced the nearby attractions very well.
Hidden within the Hilton Hotel Xinglong, Wanning, lies a Chinese restaurant that offers authentic Nanyang flavors. After exploring the Xinglong Botanical Garden, it's the perfect place for a meal. The restaurant's decor is stylish, with wooden tables and chairs under warm yellow lighting and tropical greenery dotted around the corners. It combines Chinese elegance with a relaxed Nanyang vibe. Window seats offer glimpses of the courtyard, creating a truly comfortable dining atmosphere. The dishes are a highlight! The Xinglong Curry Beef Brisket is a top recommendation. The curry sauce is rich yet not greasy, with a subtle coconut aroma. The beef brisket is stewed to a tender, flavorful consistency that you can easily enjoy two bowls with rice. The Pineapple Sweet and Sour Pork has just the right balance of sweet and sour, with a crispy exterior and tender interior. The pineapple aroma is incredibly fragrant, transporting you back to the streets of Southeast Asia. Don't miss the local specialties too. The Hele Crab Steamed Vermicelli Noodles are plump with crab meat, and the vermicelli soaked in the delicious crab juice. The Qingbu Liang Tang Shui, with its coconut milk base and taro balls, barley, and watermelon, is refreshing and refreshing, perfect for Hainan's weather. The service is also attentive, with waiters proactively refilling tea and introducing dishes, ensuring a truly enjoyable dining experience. Whether it's a family gathering or a casual get-together with friends, enjoying a fusion of Southeast Asian and local flavors here is a surefire way to top off your trip to Wanning.
Hidden within the Hilton Hotel Xinglong, Wanning, lies a Chinese restaurant that offers authentic Nanyang flavors. After exploring the Xinglong Tropical Botanical Garden, it's the perfect place for a meal. The restaurant's decor is stylish, with wooden screens and warm yellow lighting. Xinglong coffee cans and tropical plants adorn the corners, subtly incorporating local elements and making you feel relaxed the moment you sit down. The dish must be ordered: the Xinglong Coffee Braised Beef Brisket. The brisket is braised to tender and flavorful, and the slightly bitter taste of the coffee balances the meaty aroma, leaving you wanting to enjoy the sauce with rice. The Coconut-Fragrant Wenchang Chicken boasts crispy skin and tender meat, and the secret hot and sour sauce is incredibly appetizing, blending the coconut aroma with the spiciness. Don't miss the Nanyang flavors either. The Curry King Stir-fried Shrimp uses fresh local shrimp in a thick curry sauce. Served with pandan leaf rice, it transports you to Southeast Asia. The Pandan Coconut Milk Cake is also delicious, chewy and soft, with a refreshing pandan flavor that's both refreshing and refreshing. The waiters are very considerate and will actively recommend special dishes and help with the portioning. Whether it's a family dinner or a small gathering with friends, coming here to enjoy a meal that combines Hainanese and Nanyang styles is super satisfying. Don't miss it when you come to Wanning~
DoubleTree by Hilton Xinglong Lakeside Resort, Hainan | Home Chinese Restaurant 🍃【A must-order fried combination in spring】 ✔️ Hele crab and edamame stewed with fresh bamboo shoots Wanning Hele crab, one of the four famous dishes in Hainan, with fresh bamboo shoots that are crispy and tender, a trio of fresh spring dishes. ✔️ Passion fruit sour soup grouper Cook the fish directly with tropical passion fruit! I can drink three bowls of sour soup‼ ️ ✔️ Spicy temptation yellow croaker Sichuan red oil meets South China Sea yellow croaker, the meat is tender and spicy, with distinct layers~ ✔️ Thousand-layer pagoda meat on the cloud The fat and thin are stacked like clouds, the amber sauce is translucent, and the tip of the chopsticks melts when pressed lightly. ✔️ Ice bowl with pepper and spicy fresh spring bamboo shoots A fairy-like ice bowl🧊! Spicy + cold + crispy triple attack✨ ✔️ High-temperature charcoal grilled Wenchang chicken The chicken skin is so crispy that it glows! The dipping sauce is a secret recipe from Hainan, and the sweet and salty lovers will be delighted🤤 ✔️Fish maw stewed with fresh dendrobium soup Deep-sea fish maw and dendrobium are slowly stewed over low heat, the soup is as white as jade, and it moisturizes the spring dryness. 💡Hidden Easter Eggs ▪️The chef is an Asian celebrity chef + a national first-level judge👨🍳 ▪️The private room faces the tropical garden🌺, and the photo comes with a filter 📌Foodie guide 💰Per capita: It’s up to you to decide how much you want to spend 🔍Position: "Home·Chinese Restaurant" on the first floor of the hotel ⛲【Restaurant environment】: Introduce the restaurant's environment, atmosphere, decoration, style, unique features, etc. "Raise your hand if you are attracted by passion fruit sour soup🙋" 🧡【tips】: Convenient parking, the hotel has its own cinema, it's not bad to stay for 2 nights, and you can also soak in hot springs~#万宁美食 #情侣出游 #侨乡兴隆南洋风 #海南兴隆希尔顿双林滨湖度假村度假村 #万宁必吃中文餐厅