Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station)

Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station) Reviews

Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station)

No.205 Jianguo South Road, Hangzhou, ChinaView Hotel Details
Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station)
Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station)Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station)Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station)
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Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station) Guest Reviews

4.5/5
Great
1579 review
Verified reviews
Location4.5
Amenities4.5
Service4.7
Cleanliness4.5
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All Reviews(1579)
Positive reviews(1495)
Reviews with photos/video(315)
Friendly front desk staff(262)
Easy to get around(172)
Delicious breakfast(61)
Well designed(60)
Close to metro(60)
Average sound insulation(47)
Well decorated(45)
Tasty coffee(9)
Negative reviews(84)
Tansi22
Stayed in Jan 2024
Solo travellers
2 review
4.5/5
Great
Posted on Jan 9, 2024
No problems. Good service, good location. The room was OK, only issue was the vague smell of cigarettes inside the room. Overall OK. Close to many restaurants and the subway
福李
Stayed in May 2022
Business travellers
6 review
3.0/5
Posted on May 15, 2022
The rooms in the first floor are not recommended, it’s really dirty and old , I suggest guest book the rooms above 2nd floor. Rather than this everything was perfect
Response from Property: Dear guest, thank you for choosing to stay at Wuyanggongguan. First appreciate your positive comments. But we are also very sorry to learn that our room did not meet your expectations. Hotel will try every effort to make a better level of service quality. We sincerely look forward to your next stay with us.
Guest User
Stayed in Jul 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jul 11, 2023
goodgoodgood
Response from Property: Thank you very much for your affirmation. Your satisfaction and comfort are what we are most happy to see. Good service is to make you feel at home. Thank you for your love. Be sure to remember to come often. Wuyang Mansion Chengzhan Store, Feng Li Yuli has been waiting for you~ Looking forward to seeing you again, best wishes!
Ayoub Solo
Guestroom (2 beds)
Stayed in Sep 2021
Solo travellers
6 review
2.7/5
Posted on Oct 2, 2021
I wasn't expecting this but the hotel was so smelly the moment I opened the door and full of mosquitoes I could barely sleep at night I need the morning it was too noisy my experience is not good actually and it was so expensive maybe because the location
Response from Property: Dear ones, I'm very sorry for not bringing you a comfortable check-in experience. If you encounter any problems during your check-in, you can contact us for solution at the first time. We serve you wholeheartedly 24 hours. We look forward to seeing you again. Good luck!
Brandon
Stayed in Nov 2021
Couples
13 review
3.0/5
Posted on Nov 27, 2021
My guest was not allowed to enter because she didn't have her passport
Response from Property: Dear, I'm very sorry that I didn't bring you a comfortable check-in experience, because this is the requirement of the immigration administration. You can't check in without a passport. I look forward to meeting you next time. Good luck!
KANDACE MARIE
Family Room
Stayed in Jun 2021
Friends
2 review
4.7/5
Amazing
Posted on Jul 12, 2021
I stayed two nights. The hotel is very cute and the breakfast was good.
Response from Property: Dear guest, thank you for choosing to stay at our hotel . Appreciate your positive comments. Look forward to seeing you again!
Aqil
Stayed in Oct 2021
Family
5 review
4.0/5
Very Good
Posted on Oct 24, 2021
Hotel location must be clear for taxi or DiDi
Response from Property: Dear guests, thank you very much for your praise to us.Looking forward to your coming again, I wish you a pleasant journey!
Simoxy
Guestroom (2 beds)
Stayed in Sep 2021
Business travellers
7 review
5.0/5
Outstanding
Posted on Dec 10, 2021
Nice hotel i will comeback again
Response from Property: Thank you very much for your affirmation. We are most happy to see your satisfaction and comfort. Good service is to make you feel at home. Thanks for your love, you must remember to come often. Wuyang residence city station store has been waiting for you in the wind and rain ~ look forward to seeing you again. Good luck!
Fred01
Selected Room (2 beds)
Stayed in Nov 2021
Solo travellers
20 review
3.2/5
Posted on Dec 6, 2021
Not bad ….
Response from Property: Thank you very much for your affirmation. We are most happy to see your satisfaction and comfort. Good service is to make you feel at home. Thanks for your love, you must remember to come often. Wuyang residence city station store has been waiting for you in the wind and rain ~ look forward to seeing you again. Good luck!
Guest User
Selected Room (Double bed)
Stayed in May 2024
Couples
8 review
5.0/5
Outstanding
Posted on May 30, 2024
The room is clean and tidy, with complete and unique facilities. The location is close to the West Lake. The hotel staff are very enthusiastic and the breakfast is comfortable. I will come again if I have the chance!
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6/9
Yatouaidashu@168
Stayed in May 2024
Solo travellers
11 review
4.0/5
Very Good
Posted on May 28, 2024
The room without window is too damp and musty. I felt itchy after sleeping there for one night. I recommend people with thick skin who are not prone to allergies to stay here. The price-performance ratio is good. After all, it is hard to find a place with breakfast included for a price of more than 100 yuan in the off-season. The surrounding area is also very convenient. Just don't eat Chongqing noodles downstairs. It's very unpalatable and the service is poor. It's convenient to take a taxi. In short, it's OK…
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Response from Property: Thank you very much for your affirmation. Your satisfaction and comfort in your stay are what we are most happy to see. Good service is to make you feel at home. Thank you for your likes. Please remember to come often. Wuyang Mansion City Station Branch will always be waiting for you in the wind and rain. I look forward to seeing you again. Best wishes!
Yunqiyue
Guestroom (2 beds)
Stayed in Apr 2024
Friends
57 review
2.8/5
Posted on Apr 27, 2024
I have been to 12 countries and Hong Kong and Macau before the Spring Festival, and I have stayed in the worst hotel among all the hotels! It is understandable that the facilities are aging, but the hygiene is at this level, which is comparable to epic slovenliness! I stayed in this hotel when it just opened. At that time, I suggested installing a towel rack, saying that it would be improved, but it has not been changed after so many years! There is only a small hook on your wall, which is only enough to hang a bath towel. The other towels can only be stuffed in the space under the washbasin, which is the sewer pipe, the mold stains accumulated over the years, and their cleaning attitude of maybe 500 yuan a month. How can those towels stay clean? Facilities: The old urine stains on the edge of the toilet lid are scary; the old dirt on the floor mat is scary; the bathroom wall was originally thought to be the remnants of the decoration, but it can be wiped off with paper and water; the terrible spider web dirt under the exhaust fan; the air outlet of the air conditioner has not been cleaned for hundreds of years... I have never seen it before! I will deal with what can be washed and handled by myself, and there is really no way to deal with the exhaust fan and air conditioner! Attached are photos before and after the trea**ent. The front desk asked me how I felt about my stay. When I told them, they just emphasized and shirked responsibility! After staying for two nights, my whole body was itchy... The cup for brushing teeth was definitely just shaken with water and then dried with the used guest towel. The drawer for storing supplies was definitely rarely cleaned! The toilet lid can be cleaned with a small toothbrush, but they definitely didn't do that; the sink plug was not cleaned either, and I also used a toothbrush to clean it! They also arranged a room with several trash cans by the window, which was really thoughtful!
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6/14
Response from Property: Dear, I am very sorry that I did not bring you a comfortable check-in experience. If you encounter any problems during your stay, you can contact us to solve it as soon as possible. We are dedicated to serving you 24 hours a day. We look forward to seeing you again. Wish you the best. good!
Guest User
Selected Room (Double bed)
Stayed in May 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on May 25, 2024
The service is very good, and the 24-hour front desk is convenient! There is breakfast to eat, and it is also safe to store valuables. The receipt will be given in a very standardized manner. I will come again next time! The scenery in Hangzhou is really nice!
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FD_0927
Selected Room (Double bed)
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 24, 2024
It has a very Republican style and is very unique. There is a breakfast buffet, and you can eat whatever you want. The service attitude here is good, I recommend it. It is very close to Hefang Street. I ate the special West Lake vinegar fish here, which was great. I recommend it. The price is not expensive and the cost performance is very high.
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Guestroom (Double bed)
Stayed in May 2024
Couples
8 review
5.0/5
Outstanding
Posted on May 19, 2024
Facilities: The light *****s flicker, but the environment is good Sanitation: It's quite clean Environment: The lady at the front desk upgraded me to a room for free, and there is a balcony. The balcony is quite large and comfortable. It is very close to Hefang Street and there are shopping malls nearby, so it is convenient for travel Service: There are also free popsicles to eat
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation. Your satisfaction and comfort in your stay are what we are most happy to see. Good service is to make you feel at home. Thank you for your likes. Please remember to come often. Wuyang Mansion City Station Branch will always be waiting for you in the wind and rain. I look forward to seeing you again. Best wishes!