Worth paying and stay. Very comfortable and best amenities. BilaBila Mart provide any needs too. But not as advertised there was no mineral water bottles provided when we checked in. The toiletbowl cover was lose and need to be repaired. The toilet also pooling because too slow water disperse. Need to be cleared before next guest checks inđđť. We were happy stayed there but our complaints need to be addressed to ensure next guests satisfied too.
Had a pleasant stay at Hotel Kinta during my recent trip. The hotel is clean, comfortable, and located in a very convenient areaâeasy access to shops and food spots nearby. Check-in was smooth and the staff were friendly and helpful throughout the stay.
The highlight of the trip was definitely the buka puasa experience. The atmosphere felt like the classic P. Ramlee & Saloma eraâvery lively and nostalgic. There was a live band and DJ that made the night even more happening, and the hotel staff really entertained the guests which made the whole experience feel warm and memorable.
Special shoutout to Prem, Adji, Feri & Zack for the great hospitality and fun vibes throughout the night. They truly made the buka puasa experience more meriah and enjoyable. đâ¨
Overall, it was a comfortable and memorable stay. Definitely recommended for anyone visiting and looking for a place with good vibes during Ramadan.
Newly renovated with great self-service check in system, though some details need attention.
Overall, I really liked the newly renovated room. The self-service process is seamless, and the message guidelines are very clearâthough the video quality could be improved, it was still easy enough to understand.
A few things to note:
Parking: The underground car park doesn't have a direct link to the main building (likely because it's an older building that was refurbished).
Room Details: The bedsheets were worn to the point of pilling ,and the curtain holder fell off during my stay, possibly due to the wall material.
Despite these minor maintenance issues, I was satisfied with the renovation details. Everything still feels very fresh and new!
Reasons for the low service rating:
1. Host did not initiate contact with me regarding booking information. I have to send them a message to inquire for a booking that I had already paid for.
2. Host requires a RM200 deposit which my friend who had booked with a different host at the exact same location did not demand.
3. After making the deposit payment in the morning at 10.30am and providing all other information requested, host did not respond to provide any additional information such as unit number and pin code for to retrieve access card.
4. At 5pm when I had finally arrived at the building, I still had not received any form of communication from the host. I had attempted to call their service line (+601157651449) but no one responded to the 6 calls that I had made.
5. At the mailbox area, I had also overheard another visitor that was also facing similar issue where the pin provided to her was not working and that she was also not getting response from the host.
6. Host offered late checkout that I did not need as I was departing early morning the next day.
The building is relatively new but the number of lift does not cater to the residents, there are many occasions where we had to skip multiple lift rides as it was overcrowded. The unit itself is clean with basic amenities.
Really amazing stay here, the apartment was like brand new and was very clean. We had lots of space and really like the interior design of the apartment. The hotel itself is a lovely building and has a beautiful rooftop pool. Couldnât recommend this place enough.
The room was much bigger than we expected. The front desk assigned us a family room, even though there were only two of us. It had an open kitchen, a large living room, and two bedrooms. The shower and toilet were in separate rooms, which was great for the wet and dry separation. The hotel felt newly renovated, so everything was very new, though there was a slight smell of formaldehyde â hopefully, they can air it out more. All in all, we felt this hotel was very much worth the price! If I have the chance to visit Ipoh again, I'll definitely stay here.
I love to stay in this property as the priority host was prompt in replies, maintained cleanliness of the property. The check in and check out process was easier. Ample of parking. Indoor swimming pool was amazing. I highly recommend this unit to everyone. I will rebook this unit as well.
Enjoy our stay,the pool is fantastic with great views.Our room was comfortable and a nice view.Not too far to walk into the city or take a Grab taxi
A nice little sea food restaurant close by.
I forgot to take photos but trust me, I think this property is new, so it is very clean, everything looked new, not crowded at all, check in process also very simple, no deposit needed. Room is very cozy and comfortable.
You may get confused upon arrival but the security guards are helpful and able to communicate in English.
I enjoy staying here very much!
A mountain-view room that purifies the soul. The air was fresh and humid after the rain. Swimming at the foot of the mountain was a great escape from the heat. Playful long-tailed macaques roam around. The security guards were also very friendly and helpful. Great value for money and a wonderful host â I accidentally left some personal belongings behind, and both the host and security guards promptly helped me communicate and retrieve them. Looking forward to enjoying life at The Cove again next time! â¤ď¸â°ď¸
Very Good
96 reviews
8.6/10
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8,7/10
Very Good
Ppadli saedWorth paying and stay. Very comfortable and best amenities. BilaBila Mart provide any needs too. But not as advertised there was no mineral water bottles provided when we checked in. The toiletbowl cover was lose and need to be repaired. The toilet also pooling because too slow water disperse. Need to be cleared before next guest checks inđđť. We were happy stayed there but our complaints need to be addressed to ensure next guests satisfied too.
AAnonymous UserOverall, the stay was disappointing due to several maintenance and cleanliness issues:
Master Bedroom: The ceiling fan was not working, and there were ants and mosquitoes present.
Room 2: The mirror was broken.
Room 3: No hangers were provided.
General: The hair dryer was damaged and unusable.
Gym Facilities: The gym is very run-down, and many machines are not working.
Toiletries & Linen: Only hair and body shampoo were provided. Towels were old and worn out, and the bedroom sheets were not very clean.
On a positive note, the infinity pool is nice and well-maintained, which we did enjoy.
However, the issues above significantly affected our comfort and overall experience. Proper maintenance, cleanliness, and better provision of basic amenities are strongly needed for future guests.
GGuest UserThe stay was good except that the location is next to the highway and we could not sleep well due to the loud traffic noise. Suggest to install noise cancellation windows for all the room. Else the stay will not be pleasant and will affect your business.
For your consideration pls.
EEmre B E.The Onsen is right by the theme park making access very easy. The two bedroom apartment was spacious, clean and with a balcony overlooking the park, as seen in the picture is. I recommend especially if coming to the park
GGuest UserHighly recommended. Very new facilities, hope it can be maintained and still the same in my next visit
Level 12 facilities is awesome, everywhere is insta worthy shot. Level 2 area night scene is so nice after lights on
Remember bring swimsuit for your trip.
SShimchimHad a pleasant stay at Hotel Kinta during my recent trip. The hotel is clean, comfortable, and located in a very convenient areaâeasy access to shops and food spots nearby. Check-in was smooth and the staff were friendly and helpful throughout the stay.
The highlight of the trip was definitely the buka puasa experience. The atmosphere felt like the classic P. Ramlee & Saloma eraâvery lively and nostalgic. There was a live band and DJ that made the night even more happening, and the hotel staff really entertained the guests which made the whole experience feel warm and memorable.
Special shoutout to Prem, Adji, Feri & Zack for the great hospitality and fun vibes throughout the night. They truly made the buka puasa experience more meriah and enjoyable. đâ¨
Overall, it was a comfortable and memorable stay. Definitely recommended for anyone visiting and looking for a place with good vibes during Ramadan.
TTobeThe hotel facilities are brand new and security is excellent. There's a bean sprout chicken restaurant right next door that I highly recommend! The owner speaks Cantonese and a little Mandarin. Be sure to order the bean sprout chicken and the meatball soup.
XXunaiyelangThe room was much bigger than we expected. The front desk assigned us a family room, even though there were only two of us. It had an open kitchen, a large living room, and two bedrooms. The shower and toilet were in separate rooms, which was great for the wet and dry separation. The hotel felt newly renovated, so everything was very new, though there was a slight smell of formaldehyde â hopefully, they can air it out more. All in all, we felt this hotel was very much worth the price! If I have the chance to visit Ipoh again, I'll definitely stay here.
SSANTHANALETCHUMY MANIAMI love to stay in this property as the priority host was prompt in replies, maintained cleanliness of the property. The check in and check out process was easier. Ample of parking. Indoor swimming pool was amazing. I highly recommend this unit to everyone. I will rebook this unit as well.
GGuest UserBooked this apartment for its location and also because it was almost brand new.
Positives:
+ Location - close to town and very convenient
+ It's almost brand new and low occupancy so very quiet and amenities in building are brand new although things like spa pool and atapchi pool are closed.
+ Good customer service from IWH. Customer service officer Dee was very helpful and friendly.
+ Cukcoo water dispenser in unit which is great was getting both hot and cold drinking water.
+ Branded appliances.
Negatives:
- Apartment's furnishing wasn't great. Dining stool has this metal strip around it that is sharp and actually cut my daughter's leg.
- Mattress was ultra hard while pillow is too soft.
- While towels and shower gel and shampoo is provided, there is no handwashing soap provided.
- Towels provided are fairly low quality and one even had cigarette smell which we asked to be replaced.
- While we appreciate the separate shower cubicle and toilet, there is no curtains to separate the bathroom area and the living area making changing clothes coming out of shower abit of a hassle.
- Water pressure is not great.
Overall, while the price is good, this we feel is one of those case where the apartment looks much better in photos than actual due to the budget friendly furnishing used.