How to Get a Trip.com E-Ticket with Ease

Learn everything about Trip.com e-tickets for flights & trains. Understand what an e-ticket is, how to get your e-ticket, how to print it, etc. 👇👇👇

What is a Flight E-Ticket?

A flight e-ticket, available on Trip.com, is the digital flight ticket equivalent to a traditional paper ticket. This travel document can be purchased through Trip.com's website or app. The main benefits of an e-ticket are that it doesn't need to be printed, and all your travel details are stored securely in the airline's database.

How to Get an E-Ticket for Flight

Step 1: Access Manage My Booking

• Open the Trip.com app and log in to your account.
• Go to 'Manage My Booking' option
• Under the 'More Options' section, find and click the 'Get a Receipt' button.

Step 2: Select E-Receipts

• On the receipt page, choose the flight e-tickets you want to obtain.
• Select the appropriate e-tickets and click 'Continue.'

Step 3: Enter Details for Receipt

• If you are an individual, select the 'Individual' option
• Input your name (optional) and email address where you want the e-receipt sent.
• Ensure the information you provide is accurate because the type and name on the receipt cannot be altered after submission.
• Click 'Send' to proceed.

Step 4: Confirm & Receive E-Receipt

• You will receive a confirmation message stating that the e-receipt has been sent successfully.
• Click 'OK' and check your email to download your e-receipt.
• This e-receipt serves as your online flight e-ticket. Printing it is optional but not necessary.

How to Print an E-Ticket for Flight

After purchasing your ticket online, Trip.com will send an email with your e-ticket attached. Please find this email in your inbox.

【Note】

• Carrying a printed e-ticket is typically not required at security checkpoints for domestic flights. However, it's always good to have a digital copy on your device.
• For international flights, it is advisable to carry a printed copy of your e-ticket to present at various checkpoints.

Step 1: Download the E-Ticket

• Open the email and download the attached e-ticket file to your device.

Step 2: Print the E-Ticket

• Open the downloaded file and print it using your printer.

How to Get a Train E-Ticket

Train e-tickets are digital tickets that contain your travel information in a barcode. They are emailed to you as a PDF, which can be stored on your device. Almost all train companies now offer e-tickets. When booking through Trip.com, your e-ticket will be available digitally in the Trip.com app.

Here's a step-by-step guide to getting and using your train e-ticket:

Step 1: Book Your Train Ticket

• Go to the Trip.com website or open the Trip.com app.
• Select "Trains" from the navigation bar.
• Enter your desired route, date, and other necessary details, then click "Find Trains."
• Choose the train that best suits your schedule and complete the booking process. Ensure you enter your full name and ID number as required by China Railway's real-name policy.

Step 2: Receive Your E-Ticket

• Once you complete your booking, your e-ticket will be issued and sent to you via email as a PDF attachment. You can also view and download it from the booking details page in the Trip.com app.

Step 3: Use Your E-Ticket

• On your travel day, go to the train station and head to the waiting hall.
• When boarding, scan the e-ticket barcode at the self-service ticket machines. If your station does not have a scanner, present your e-ticket to a staff member for manual checking.

Step 4: Boarding and Arrival

• Scan your passport or valid ID at the ticket check gate to enter the station.
• Check your e-ticket for details, such as the train number, carriage, and seat. Use them to board your assigned train.
• Upon arrival at your destination, exit the station by scanning your passport or valid ID again at the exit gate.