Thanks to EUROPRCAR, thanks to TINGTING, a thrilling and unforgettable car rental trip. Summer trip to Phuket, because this time with 5 elderly and children, plus Phuket taxi is expensive (to take 7 seats), I chose to rent a car. At that time, I chose between EUROOP and *****. The evaluation was better, but EUROOP was open 24 hours. At 22:20 in the evening, I was worried about the delay of the rainy season flight, so I chose EUROOP. I also encountered the only Chinese-speaking tingting at the front desk, and I also enthusiastically added WeChat. Let me have questions to consult and look back now how the right choice is.
I will not elaborate on all aspects of the service. I will talk about the key points. In the later itinerary, I encountered a traffic accident, and the worst hit the motorcycle rider. People were injured and entered the hospital. The police received their passports when handling the traffic accident. I thought there was no problem with insurance. But Thailand still needs to get the understanding of the injured to close the case. So at that time, the return ticket was booked, the itinerary was arranged, and the accident was dealt with. During the period, I sought help from Trip.com , the travel company and the car rental company. Finally, the car rental company EUROOP sent a Chinese-speaking tingting to give up working hours, accompanied me to the police station and negotiated with the injured. Also with the help of the embassy, I finally pulled through multiple rounds. Finally processed the day before returning home. Imagine the dilemma and helplessness of another family eager to go home. Fortunately, it was finally solved. This kind of service is much more valuable than the car itself. Thanks again to EUROP and tingting, see you again if you have a chance.