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Shanghai Pudong International Airport to Noi Bai International Airport flight

Explore the cheapest one-way and round-trip flights from Shanghai Pudong International Airport to Noi Bai International Airport over the next 90 days, with one-way fares from VND 2,261,000 and round-trip from VND 4,641,000. Based on Trip.com's latest 7-day flight data.

    • Cheapest
      PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Thu, Jan 14 | VietJet Air
      VND 2,261,000 VND 2,990,000
      24% off
      24% off
      VND 2,990,000 VND 2,261,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Tue, Nov 24 | VietJet Air
      VND 2,276,000 VND 2,895,000
      21% off
      21% off
      VND 2,895,000 VND 2,276,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Wed, Dec 23 | VietJet Air
      VND 2,361,000 VND 2,895,000
      18% off
      18% off
      VND 2,895,000 VND 2,361,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Sat, Dec 19 | VietJet Air
      VND 2,373,000
      18% off
      VND 2,895,000 VND 2,373,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Tue, Jan 19 | VietJet Air
      VND 2,373,000
      21% off
      VND 2,990,000 VND 2,373,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Mon, Jan 11 | VietJet Air
      VND 2,396,000
      20% off
      VND 2,990,000 VND 2,396,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Wed, Jan 13 | VietJet Air
      VND 2,396,000
      20% off
      VND 2,990,000 VND 2,396,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Fri, Dec 4 | VietJet Air
      VND 2,419,000
      19% off
      VND 2,990,000 VND 2,419,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Wed, Dec 16 | VietJet Air
      VND 2,423,000
      19% off
      VND 2,990,000 VND 2,423,000
    • SHA 13:00
      17h 25m
      1 stop
      HAN 14:00
      Shanghai - Hanoi | Fri, Nov 13 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Tue, Dec 15 | VietJet Air
      HAN 21:25
      2h 50m
      Direct
      PVG 01:15
      Hanoi - Shanghai | Mon, Dec 21 | VietJet Air
      VND 4,641,000 VND 5,393,000
      14% off
      14% off
      VND 5,393,000 VND 4,641,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Wed, Nov 25 | VietJet Air
      HAN 21:25
      2h 50m
      Direct
      PVG 01:15
      Hanoi - Shanghai | Sat, Nov 28 | VietJet Air
      VND 4,741,000 VND 5,393,000
      12% off
      12% off
      VND 5,393,000 VND 4,741,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Mon, Dec 14 | VietJet Air
      HAN 21:25
      2h 50m
      Direct
      PVG 01:15
      Hanoi - Shanghai | Fri, Dec 18 | VietJet Air
      VND 4,741,000 VND 5,393,000
      12% off
      12% off
      VND 5,393,000 VND 4,741,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Thu, Dec 17 | VietJet Air
      HAN 21:25
      2h 50m
      Direct
      PVG 01:15
      Hanoi - Shanghai | Sun, Dec 20 | VietJet Air
      VND 4,745,000
      12% off
      VND 5,393,000 VND 4,745,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Wed, Jan 6 | VietJet Air
      HAN 21:25
      2h 50m
      Direct
      PVG 01:15
      Hanoi - Shanghai | Sun, Jan 10 | VietJet Air
      VND 4,749,000
      12% off
      VND 5,393,000 VND 4,749,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Wed, Dec 23 | VietJet Air
      HAN 21:25
      2h 50m
      Direct
      PVG 01:15
      Hanoi - Shanghai | Fri, Dec 25 | VietJet Air
      VND 4,749,000
      12% off
      VND 5,393,000 VND 4,749,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Sat, Nov 28 | VietJet Air
      HAN 21:25
      2h 50m
      Direct
      PVG 01:15
      Hanoi - Shanghai | Fri, Dec 4 | VietJet Air
      VND 4,775,000
      11% off
      VND 5,393,000 VND 4,775,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Sun, Dec 27 | VietJet Air
      HAN 21:25
      2h 50m
      Direct
      PVG 01:15
      Hanoi - Shanghai | Thu, Dec 31 | VietJet Air
      VND 4,783,000
      11% off
      VND 5,393,000 VND 4,783,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Fri, Dec 4 | VietJet Air
      HAN 21:25
      2h 50m
      Direct
      PVG 01:15
      Hanoi - Shanghai | Sun, Dec 6 | VietJet Air
      VND 4,783,000
      11% off
      VND 5,393,000 VND 4,783,000
    • SHA 13:00
      17h 25m
      1 stop
      HAN 14:00
      Shanghai - Hanoi | Fri, Nov 13 | Normal Airline
      HAN 15:00
      6h
      Direct
      SHA 16:00
      Hanoi - Shanghai | Sun, Nov 15 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Thu, Jan 14 | VietJet Air
      VND 2,261,000 VND 2,990,000
      24% off
      24% off
      VND 2,990,000 VND 2,261,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Tue, Nov 24 | VietJet Air
      VND 2,276,000 VND 2,895,000
      21% off
      21% off
      VND 2,895,000 VND 2,276,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Wed, Dec 23 | VietJet Air
      VND 2,361,000 VND 2,895,000
      18% off
      18% off
      VND 2,895,000 VND 2,361,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Sat, Dec 19 | VietJet Air
      VND 2,373,000
      18% off
      VND 2,895,000 VND 2,373,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Tue, Jan 19 | VietJet Air
      VND 2,373,000
      21% off
      VND 2,990,000 VND 2,373,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Mon, Jan 11 | VietJet Air
      VND 2,396,000
      20% off
      VND 2,990,000 VND 2,396,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Wed, Jan 13 | VietJet Air
      VND 2,396,000
      20% off
      VND 2,990,000 VND 2,396,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Fri, Dec 4 | VietJet Air
      VND 2,419,000
      19% off
      VND 2,990,000 VND 2,419,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Wed, Dec 16 | VietJet Air
      VND 2,423,000
      19% off
      VND 2,990,000 VND 2,423,000
    • SHA 13:00
      17h 25m
      1 stop
      HAN 14:00
      Shanghai - Hanoi | Fri, Nov 13 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Tue, Jan 19 | VietJet Air
      VND 2,373,000 VND 5,198,000
      54% off
      54% off
      VND 5,198,000 VND 2,373,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Mon, Jan 11 | VietJet Air
      VND 2,396,000 VND 5,198,000
      54% off
      54% off
      VND 5,198,000 VND 2,396,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Wed, Jan 13 | VietJet Air
      VND 2,396,000 VND 5,198,000
      54% off
      54% off
      VND 5,198,000 VND 2,396,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Fri, Dec 4 | VietJet Air
      VND 2,419,000
      53% off
      VND 5,198,000 VND 2,419,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Wed, Dec 16 | VietJet Air
      VND 2,423,000
      53% off
      VND 5,198,000 VND 2,423,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Sat, Dec 12 | VietJet Air
      VND 2,434,000
      53% off
      VND 5,198,000 VND 2,434,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Fri, Jan 15 | VietJet Air
      VND 2,438,000
      53% off
      VND 5,198,000 VND 2,438,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Mon, Jan 18 | VietJet Air
      VND 2,446,000
      53% off
      VND 5,198,000 VND 2,446,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Mon, Dec 21 | VietJet Air
      VND 2,446,000
      53% off
      VND 5,198,000 VND 2,446,000
    • SHA 13:00
      17h 25m
      1 stop
      HAN 14:00
      Shanghai - Hanoi | Fri, Nov 13 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Mon, Nov 16 | VietJet Air
      VND 2,365,000 VND 8,805,000
      73% off
      73% off
      VND 8,805,000 VND 2,365,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Wed, Nov 18 | VietJet Air
      VND 2,703,000 VND 8,805,000
      69% off
      69% off
      VND 8,805,000 VND 2,703,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Tue, Nov 17 | VietJet Air
      VND 2,749,000 VND 8,805,000
      69% off
      69% off
      VND 8,805,000 VND 2,749,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Fri, Nov 13 | VietJet Air
      VND 3,315,000
      62% off
      VND 8,805,000 VND 3,315,000
    • PVG 22:10
      3h 50m
      Direct
      HAN 01:00
      Shanghai - Hanoi | Wed, Nov 18 | Juneyao Airlines
      VND 3,334,000
      62% off
      VND 8,805,000 VND 3,334,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Sat, Nov 14 | VietJet Air
      VND 3,341,000
      62% off
      VND 8,805,000 VND 3,341,000
    • PVG 22:10
      3h 50m
      Direct
      HAN 01:00
      Shanghai - Hanoi | Fri, Nov 13 | Juneyao Airlines
      VND 3,357,000
      62% off
      VND 8,805,000 VND 3,357,000
    • PVG 08:20
      3h 55m
      Direct
      HAN 11:15
      Shanghai - Hanoi | Sun, Nov 15 | Air China
      VND 3,503,000
      60% off
      VND 8,805,000 VND 3,503,000
    • PVG 02:20
      3h 55m
      Direct
      HAN 05:15
      Shanghai - Hanoi | Sun, Nov 15 | VietJet Air
      VND 3,518,000
      60% off
      VND 8,805,000 VND 3,518,000
    • SHA 13:00
      17h 25m
      1 stop
      HAN 14:00
      Shanghai - Hanoi | Fri, Nov 13 | Normal Airline
      Find more flights
      Find more flights
    • PVG 03:55
      3h 40m
      Direct
      HAN 06:35
      Shanghai - Hanoi | Sun, Dec 20 | Sun PhuQuoc Airways
      VND 2,857,000 VND 12,248,000
      77% off
      77% off
      VND 12,248,000 VND 2,857,000
    • PVG 04:15
      3h 40m
      Direct
      HAN 06:55
      Shanghai - Hanoi | Sun, Jan 3 | Sun PhuQuoc Airways
      VND 3,522,000 VND 12,248,000
      71% off
      71% off
      VND 12,248,000 VND 3,522,000
    • PVG 08:35
      3h 40m
      Direct
      HAN 11:15
      Shanghai - Hanoi | Sun, Nov 22 | Air China
      VND 3,668,000 VND 12,248,000
      70% off
      70% off
      VND 12,248,000 VND 3,668,000
    • PVG 08:35
      3h 40m
      Direct
      HAN 11:15
      Shanghai - Hanoi | Mon, Dec 14 | Air China
      VND 4,191,000
      66% off
      VND 12,248,000 VND 4,191,000
    • PVG 08:35
      3h 40m
      Direct
      HAN 11:15
      Shanghai - Hanoi | Mon, Dec 7 | Air China
      VND 4,372,000
      64% off
      VND 12,248,000 VND 4,372,000
    • PVG 08:35
      3h 40m
      Direct
      HAN 11:15
      Shanghai - Hanoi | Sun, Dec 6 | Air China
      VND 4,372,000
      64% off
      VND 12,248,000 VND 4,372,000
    • PVG 08:35
      3h 40m
      Direct
      HAN 11:15
      Shanghai - Hanoi | Sat, Dec 12 | Air China
      VND 4,372,000
      64% off
      VND 12,248,000 VND 4,372,000
    • PVG 08:35
      3h 40m
      Direct
      HAN 11:15
      Shanghai - Hanoi | Mon, Dec 21 | Air China
      VND 4,964,000
      59% off
      VND 12,248,000 VND 4,964,000
    • PVG 15:25
      3h 40m
      Direct
      HAN 18:05
      Shanghai - Hanoi | Fri, Dec 25 | Vietnam Airlines
      VND 5,579,000
      54% off
      VND 12,248,000 VND 5,579,000
    • SHA 13:00
      17h 25m
      1 stop
      HAN 14:00
      Shanghai - Hanoi | Fri, Nov 13 | Normal Airline
      Find more flights
      Find more flights

Displayed flight fares from Shanghai to Hanoi are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Shanghai Pudong International Airport to Noi Bai International Airport

What is the cheapest month to fly from Shanghai Pudong International Airport to Noi Bai International Airport?

The data is based on the past 12 months and shows the average one-way ticket prices from Shanghai Pudong International Airport to Noi Bai International Airport for each month in the Trip.com database.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from Shanghai Pudong International Airport to Noi Bai International Airport, the best time to buy is in January, with an average price of VND 2,535,000. You’ll want to avoid May, when the average price can reach as high as VND 3,557,000.

VND 3,557,000
VND 3,046,000
VND 2,535,000
VND 2,024,000
    Cheapest
  • VND 3,100,000
    Nov
  • VND 2,741,000
    Dec
  • VND 2,535,000
    Jan
  • VND 3,120,000
    Feb
  • VND 2,951,000
    Mar
  • VND 3,554,000
    Apr
  • VND 3,557,000
    May
  • VND 3,483,000
    Jun
  • VND 3,445,000
    Jul
  • VND 3,055,000
    Aug
  • VND 3,321,000
    Sep
  • VND 2,774,000
    Oct

What’s the cheapest month to fly round-trip from Shanghai Pudong International Airport to Noi Bai International Airport?

The data is based on the past 12 months and shows the average monthly round-trip fares from Shanghai Pudong International Airport to Noi Bai International Airport in the Trip.com database.

Based on Trip.com’s data from the past 12 months, December is typically the cheapest month to find flights from Shanghai Pudong International Airport to Noi Bai International Airport, with an average price of VND 7,959,000. In contrast, April is usually the most expensive month, with average fares reaching VND 11,144,000.

VND 11,144,000
VND 9,551,500
VND 7,959,000
VND 6,366,500
    Cheapest
  • VND 8,200,000
    Nov
  • VND 7,959,000
    Dec
  • VND 9,043,000
    Jan
  • VND 9,668,000
    Feb
  • VND 9,439,000
    Mar
  • VND 11,144,000
    Apr
  • VND 9,854,000
    May
  • VND 9,613,000
    Jun
  • VND 8,827,000
    Jul
  • VND 9,563,000
    Aug
  • VND 10,948,000
    Sep
  • VND 11,115,000
    Oct

What is the cheapest day of the week to fly from Shanghai Pudong International Airport to Noi Bai International Airport?

The data is based on the past 12 months and shows the average ticket prices from Shanghai Pudong International Airport to Noi Bai International Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Shanghai Pudong International Airport to Noi Bai International Airport is Friday, with average fares typically lower than other days. You’ll want to avoid flying on Sunday, as ticket prices are usually the highest that day.

VND 4,687,000
VND 4,421,500
VND 4,156,000
VND 3,890,500
    Cheapest
  • VND 4,280,000
    Mon
  • VND 4,301,000
    Tue
  • VND 4,344,000
    Wed
  • VND 4,276,000
    Thu
  • VND 4,156,000
    Fri
  • VND 4,256,000
    Sat
  • VND 4,687,000
    Sun

Which airline offers the cheapest flights from Shanghai Pudong International Airport to Noi Bai International Airport?

The cheapest airline flying from Shanghai Pudong International Airport to Noi Bai International Airport is VietJet Air (from VND 2,376,000) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

VietJet Air
From VND 2,376,000
Sun PhuQuoc Airways
From VND 2,938,000
China Eastern Airlines
From VND 3,080,000
Shenzhen Airlines
From VND 3,203,000
China Southern Airlines
From VND 3,280,000
Juneyao Airlines
From VND 3,288,000
Sichuan Airlines
From VND 3,318,000
Xiamen Airlines
From VND 3,399,000
Cathay Pacific
From VND 3,407,000
Shandong Airlines
From VND 3,564,000

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What is the flight schedule from Shanghai Pudong International Airport to Noi Bai International Airport?

Check the schedule for flights from Shanghai to Hanoi and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. VJ6011

    Shanghai Pudong International Airport

    02:20

    PVG

    3h 55m

    05:15

    HAN

    S M T W T F S
    Search
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About Shanghai Pudong International Airport and Noi Bai International Airport

Learn about Shanghai Pudong International Airport (PVG) and Noi Bai International Airport (HAN) — including location, terminals, transportation, and travel tips.

Flight distance 1,940.8km
Cheapest one-way ticket price VND 2,261,000
Cheapest return ticket price VND 4,641,000

FAQs for Shanghai Pudong International Airport to Noi Bai International Airport Flights

  • How long is the flight from Shanghai Pudong International Airport to Noi Bai International Airport?

    Shanghai Pudong International Airport to Noi Bai International Airport takes about 3 hours 10 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 10 daily flights from Shanghai Pudong International Airport (PVG) to Noi Bai International Airport (HAN).
  • The earliest flight from Shanghai Pudong International Airport to Noi Bai International Airport departs at 02:20, and the last departs at 23:00, with about 9 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Shanghai Pudong International Airport (PVG) to Noi Bai International Airport (HAN) is quite popular. Without considering departure times or holidays, tickets cost around VND 4,187,000 in February, the most expensive month to book this route.
  • The earliest flight departs from Shanghai Pudong International Airport (PVG) at 08:35 and arrives in Noi Bai International Airport (HAN) at 11:15.
  • The latest flight departs from Shanghai Pudong International Airport (PVG) at 21:45 and arrives in Noi Bai International Airport (HAN) at 00:30.
    • The distance from Noi Bai International Airport to downtown is about 21km, by taxi about 40 minutes.
  • China Eastern Airlines is a very popular airline operating an average of 2342 flights per month.
  • One-way flights from Shanghai Pudong International Airport to Noi Bai International Airport currently start from VND 2,276,000, and round-trip fares start from VND 4,641,000. The current lowest fare is a VietJet Air flight departing on Tue, Nov 24; prices may vary depending on availability.
  • Yes. China Eastern Airlines, Air China, Juneyao Airlines, VietJet Air and Vietnam Airlines operate direct flights from Shanghai Pudong International Airport to Noi Bai International Airport, with an average flight time of 3 hours 6 minutes, and around 62 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Shanghai Pudong International Airport to Noi Bai International Airport is VND 4,340,000. Prices may vary depending on the departure date, airline, and availability.
  • VietJet Air are the most popular budget airlines flying from Shanghai Pudong International Airport to Noi Bai International Airport, with one-way fares starting from VND 2,276,000. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Shanghai Pudong International Airport to Noi Bai International Airport operates around 62 weekly flights, mainly by China Eastern Airlines, Air China and Juneyao Airlines. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Shanghai Pudong International Airport and Noi Bai International Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

Most popular destination

Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, regulatory fees, etc) with all fees confirmed before payment. Fees for baggage, meals, Wi-Fi, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.