NnitsreAfter booking the hstay sends message saying no foreigners allowed. I sent a few messages through trip.com and made phone calls with no response. I emailed also directly saying I am spouse of Indonesuam and please don't cancel if that is alright. I received no comfort and left anxious for hours before trip.com assured it is not cancelled.
The guy there was smoking, acted clueless about my booking, Took Rp100k deposit without giving receipt. Asked me to take photo.
The room was good/normal, with a new firm bed. Bathroom was clean, but very old and had.foul smell emanating. No hot shower. The lights are bright for a homestay. No amenities at all. The bath towel looked very dull. Stayed one night. Enough unprofessionalism. Moved on to another hotel.
AAnonymous UserTrip.com did not manage the booking with the propery directly, but with third party that own the unit I booked. So when I went to the receptionist to check-in, they could not find my booking. I have to wait for more than 1 hour to check-in, after I contacted the Customer Service of trip. com.
This was really a very bad experience with trip.com. Actually you should inform me about the check-in procedure to the property. And the contact number to the agent that own the unit I booked.
You have to notice that information is a very important thing for your customer..
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Ttraveller momsNew apartment, new interior, new things inside, the facilities were completed (nice furniture and decoration), full of kitchen utilities (stove, refigerator, plates, knifes, spoon fork, etc), easy access, near to IKEA, JPO and mall Alam Sutera, lot of parking area (minus: paid parking one day max on 50k rupiah). Thanks to ms. Arie who always assist us when we stayed here). Keep the unit clean and neat, surely will come back soon..
GGuest UserNo breakfast, the house inside the community, quiet, there are large shopping malls nearby I hope that Ctrip will not increase the price after a few times. This is the third one in Ctrip. The first two are starting to live at a lower price. After two or three times, the price will become higher.
BBayu 8988Dgn harga segitu relatif murah tnpatnya bersih ,nyaman dan bagus terlebih yang dtng dengan kendaraan..krn di dlm perumahan jd agak susah untuk cari makanan..
Tapi klo soal kebersihan dan kerapihan sangat ok
GGuest UserThe accommodation's cleanliness is very good. It's located in a strategic location which is really close to any business district area, including foods, laundry, coffee shop, restaurant, and convenient store. The service is also nice and fast response..
SSimplemanThe atmosphere is very calm. Unexpectedly in a busy city, when you enter it feels like you are in a village. Suitable for relieving fatigue for a moment.
Unfortunately the room WIFI cannot be used, ended up watching Netflix using a hotspot. However, the staff were very helpful in trying to get the WIFI to work even though it still failed.
Overall the room is clean, the bathroom is clean, the hot water works for a while, the AC is cold, but the mattress is a bit hard and feels a little springy. Quite recommended for a short stay at an affordable price.
GGuest UserThe room was very clean, tidy, and comfortable. The service was also good. The only suggestion would be that the bolster pillow could be made a bit softer to make the resting experience even better.
AAnonymous UserI've stayed here several times, sometimes for concerts or when I have work in BSD. It's worth it for the affordable price, complete facilities, and close proximity to many food options. In the mornings, you can even go for a run around the complex.