The room has 6 electricity port in the room but only 1 that well function.
The shower gel was too low.
Tasty breakfast menu, although the buffet was not even warm.
Good ,clean but there was a group of tourists who had a party in hotel . They talked loudly and tried to take group photo at the pool. I was laying on the bed beside the pool and they came and took photo in front of my bed , cameraman stood over my head. It was so rude to disturb other people.
Great hotel.. Location is good nearby shopping mall with just around 10 minutes walking distance. Room space is just nice for 2 adults. This hotel had smoking room option and suitable for smokers. Will come back again ya. Bye.
- The water in your hotel room is not portable. Please switch to single-use bottles so that guests staying at your hotels can take the water you provide with them.
- I would like to see more variety in the breakfast menu at your hotels. Especially Korean food.
- Your room service food menu has too few options. There are not enough options to choose from for in-room dining.
It is a great hotel. Staff were very friendly and helpful. Breakfast was quite impressive too the amount of choices is huge.
Location is convenient too that its nearby to some leisure zone. Will come again definitely !!
We booked a loft room, and I think it was a very interesting concept and very fit for families. The room was great spacious but unfortunately the cleanliness was lacking. The crew didn’t check the room thoroughly and we found some left over food left in the fridge by the previous occupants of the room. It was stated in the hotel description that this hotel had a warm water swimming pool and actually we were very interested in staying here because of that. Unfortunately, there wasn’t any and the swimming pool that they have is very very small it couldn’t be described as a swimming pool, but only a dipping pool. The sauna wasn’t hot at all. And the parking lot is lacking so we had to park the car in the building adjacent to the hotel. 
This hotel is amazing! It offers a beautiful view, and all facilities were available and worked perfectly. The staff were friendly, and the security guards were very responsive. The hotel itself was clean and had a pleasant aroma. Everything was great, the only tiny thing was no ice cream at breakfast 🫶. Definitely great value for money, especially when booked via Trip.co.
I always love the vibe of the hotel rooms. Every corner is aesthetically pleasing. The cleanliness is great, and the service is good too. All the staff are very friendly. Highly recommended!
Very Good
122 reviews
8.8/10
Price from
PHP 1,333
per night
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8.2/10
Very Good
AAnonymous UserThe place has a super location. It’s near the city, but actually located in the hot Springs area. We love the landscape and the view. There are a lot of activities that we can do in the hotel, like horse riding, feeding the animals, canoeing, flying fox, swimming, even fishing. The cleanliness of the rooms are not so good. Maybe it was not easy to maintain such big place. My kids love the activities offered there. For me it is a little bit too bustling, especially in the swimming pool area. Because there are a lot of people who weren’t staying in the hotel that could buy a ticket to swim there, so the swimming pool area is not very comfortable to swim in. People are buying a lot of instant noodles and coffees, and they just throw the garbage everywhere. There are cigarette butts, cups, and noodle bows littered absolutely everywhere. I think they should limit how many outsiders could buy a ticket to swim so the area will be still comfortable for the hotel guests, and hire more people to clean. The food was horrible, especially for breakfast, it was almost inedible.
BBaebee AriesThe room has 6 electricity port in the room but only 1 that well function.
The shower gel was too low.
Tasty breakfast menu, although the buffet was not even warm.
LLisdarather new hotel in Garut, overall is good, not the best, but not bad either.
room come with breakfast, the breakfast is quite nice. Many option from cereal, main course, bread and pattiserie, juice, milk and also coffee and tea
the room itself is new, but build quality is not good. the tile is break on some parts, and you can hear person above you walking in the night. room amenities is good. but why only 1 sachet of coffee ? this room is for 2 person --
swimming pool, and hot water batch is nice like most of hotel near cipanas garut.
the only challenge in my opinion is how to maintain the quality of the hotel. it is new, but i do not know in a few years ahead if it is not maintain. *please check the flooring and the toilet.
GGuest UserThe location is easy to reach and close to the city center, but not affected by city traffic jams. Having stayed here several times, the atmosphere is calm so it is quite comfortable to rest. services and facilities are in the very good category compared to existing hotel rates. Cleanliness...ok, there is only one complaint: there are ants! So, you can't put down your cup of sweet tea for long.
EElsaDLThe place emulates a village built on water. It was fun. The pool was good and big. The fishing experience was fun, even though we did not manage to get any fish. But the attendant was very attentive and helped us to catch some. Everyone gets grilled or fried fish. Nobody mentioned this in the review column. This was a very nice touch to our stay. I really love this hotel. Will come back if we visit Garut.
GGuest User- The water in your hotel room is not portable. Please switch to single-use bottles so that guests staying at your hotels can take the water you provide with them.
- I would like to see more variety in the breakfast menu at your hotels. Especially Korean food.
- Your room service food menu has too few options. There are not enough options to choose from for in-room dining.
GGuest UserStayed four nights in a standard room. It was nice and clean. Breakfast was good, lots of variety, and they changed things up each day. Many international TV channels. The room was standard 24 square meters – no wardrobe, but they had some hangers. It wasn't downtown, but easy to get to by car.
GGuest UserGood ,clean but there was a group of tourists who had a party in hotel . They talked loudly and tried to take group photo at the pool. I was laying on the bed beside the pool and they came and took photo in front of my bed , cameraman stood over my head. It was so rude to disturb other people.
GGuest UserThis hotel is amazing! It offers a beautiful view, and all facilities were available and worked perfectly. The staff were friendly, and the security guards were very responsive. The hotel itself was clean and had a pleasant aroma. Everything was great, the only tiny thing was no ice cream at breakfast 🫶. Definitely great value for money, especially when booked via Trip.co.
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