Hot Springs Hotels in Hyogo Prefecture, Japan

The service was a little short of. I read reviews that they are very friendly but i felt that it’s not like this. I felt they were very curt in the way they speak and look tired. Nonetheless, the location was good. Just right at the side of the Chinatown. The hotel is very budget not matching to its price, considering that I’ve been to 4 hotels during my stay. The lights goes off quickly at the foyer. The water flow was small. But it’s ok, it’s eco-friendly i guess. The miso soup at breakfast was the yummiest. The carpark was expensive and they will charge you if you arrive early or leave the car at their carpark accordingly after the check in and out hours. This is understandable but this is where the hotel lost some sense of touch here.

The hotel service is very good, nothing to say. The food is top notch. The room faces the unparalleled sea view and you can see the sunrise. The only thing I can fault is that there are not enough plug-ins in the room. The room I stayed in only has one set of plug-ins. There is no Wi-Fi, and you don’t even have to pay for it. 

The room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience. The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight. The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.

1. After getting off the Shinki Bus at Sannomiya Station at Arima Onsen (Taikobashi), I called the hotel and they picked me up for free. The wait was only about 5 minutes. 2. The hotel was not crowded. The dinner set menu and breakfast were both excellent. 3. The hot springs also have private bath reservations, which was very comfortable. I will come again next time.

I'm fairly certain this hotel used to be the Daiwa Royal Hotel. I've stayed here many times before, even under its previous name, but this was my first visit since the rebranding. Considering the high price, the amenities provided were quite basic. On a positive note, the complimentary drinks and snacks were a nice touch. The most significant disappointment was the 50-minute wait for breakfast. Had this not been an issue, my stay would have been far more satisfactory. During peak times, such as the busy summer holiday season, I strongly suggest they consider expanding the breakfast area or increasing its capacity. Despite the wait, the breakfast itself was absolutely fantastic. Unfortunately, this lengthy delay significantly impacted our sightseeing plans for the day.

I booked this hotel because it was touted as one of Asia's top 100 onsen hotels for 2025. However, apart from the hot springs being decent, every other aspect of the service was a massive letdown. To begin with, both the kaiseki dinner and the breakfast the following day were truly subpar. The room was dreadfully small. Furthermore, despite inquiring about kimonos (as there were none in the room) with both the front desk manager and a server, who assured us they would send them up shortly and even took our sizes, not a single kimono materialized by the time we checked out the next day. We paid over 7,000 RMB for a family tatami room for four, including breakfast and dinner. At this price point, anyone staying here is simply getting ripped off. There will absolutely not be a second visit, and I also sensed a certain unfriendliness towards Chinese guests.

I didn't expect a Japanese hotel room to have such a big bed – it really exceeded my expectations! Plus, there's a rooftop onsen, and both the environment and hygiene are excellent. What's even better is the location; Sannomiya Center Gai is right downstairs. I'll definitely stay here next time I visit Kobe.

This was our second visit here. The staff is very helpful, and there is a free transfer not just to and from the station - if you want a pickup from the town or the ropeway during your stay, they will help too. The private baths are beautiful and very well maintained, and the reserve-next-as-you-leave-the-previous system is very convenient. Overall, great experience.

Hotel is perfect for family. Kids can experience traditional Japanese living style. Hotel 2nd floor has new opened buffet restaurant with reasonable price 3rd floor has hot spring. Hotel upgrade me to a bigger room and my son like the place we extended our stay for 1 more night. Will book again in the future

A great hotel, the hotel is very quaint and has a Japanese style. The room is large, the mattress is very comfortable, and the sleep is good. The staff is also very friendly and kind. The hotel's breakfast and dinner are also very rich and delicious. The hot springs are rotated every day, so you can experience them all.