The hotel is almost perfect except that there is no bathtub in the room. The service struck me most is the courtesy of the staff. Everyone was so helpful and well-mannered.
How do I describe this hotel? In one word: amazing. It was my first time experiencing a mixed-gender bath from over a century ago. I was truly impressed! The elderly gentlemen were just casually strolling around without a care in the world. Families, you absolutely must try the mixed-gender outdoor hot spring bath. It's located in the old wing of the hotel, a bit of a walk from the new wing, but once you're in the hotel, just grab a map and you'll find it. You can also take the opportunity to peek into the rooms and dining hall of this century-old ryokan. As for the room, it goes without saying that upon entering, you're greeted with a flood of green, which was quite a pleasant surprise. The only minor point is that the Hozawa River was a bit murky. I drove upstream along the river, and soon lost cell service, so it is quite remote, but definitely worth a visit. The two meals were decent, nothing spectacular but perfectly acceptable.
We had a pleasant stay in general. However, room ceaning service needs to be improved. Our group of people have a few bad experiences.
1) after returning to room after the day, there was a used mask left in the bathroom. There’s also a day without providing onsen towels and we had to bring over the mid size ones
2) the door of my friend’s room remained open after the cleaning service (a 3M sticker with なすし2 sticked on wall). Glad there’s no missing items
3) another room, there was blood and urine stint left on the toilet cover!
I hope the hotel can take it seriously as it indeed ruins the brand of IHG and bad customer experience.
For this price, there's absolutely nothing to complain about! 👍🏼👍🏼 The room was spotless and the view was incredible, looking right out at Mount Iwate 🥰. The food was also fantastic and very filling 🤣🤣. Overall, it was really great value for money! 🥳
Very good feeling, as soon as you arrive at the hotel, there is a friendly staff reception, help to help with luggage, the check-in process has a detailed explanation of the service staff, smiles, kind and cute, and at the same time explain the hotel facilities and the layout of the room. Space, we are here during the period, Had a wonderful dinner (kaiseki cuisine) and a hearty breakfast, everything was very good, I hope to stay next time.
The best ski in and ski out and Onsen hotel in Japan so far!
We loved the hotel so much in Oct 2025 so we rebooked and came again from Dec 20-24, 2025.
1. Very convenient for ski experience. Ski in and ski out. Ski rental and ski coach school are just besides hotel. Good experience for rentals and coaches hiring.
2. Breakfast and dinner buffets are great and so yummy! The food does change every night to give you diversified variation to choose from. Very delicate food preparations by great chefs so don’t worry you will never get bored.
3. Onsen is also great great great! Great view and women and men get alternate the hot spring pool everyday.
4. First floor relaxing area is great great! You have self service bar of juice / soda / coffee and popsicles.
5. The hotel staffs are so nice and make you feel at home. Motoyo-San is extremely friendly and her English is so fluent!!! We were very lucky to have her help out during our stay.
6. 3rd floor is newly renovated so pls try this beautiful room next time!
Highly recommend!!!! Great for family and couple trips!
The hotel staff are very warm, polite and attentive. Very satisfied! The room I booked includes a semi-open-air bath, which is a great environment. The room was also cleaned very well. Breakfast and dinner were also very rich and delicious. Highly recommended!!!!
The hotel is about half an hour ride from Ryusendo Cave (龍泉洞) and is close to the Sanriku Coast. Judging from photos, it’s probably better than other hotels nearby in terms of cleanliness and amenities. It doesn’t disappoint me. The public bath (大浴場) is good. The view over the coast is perfect.
Unexpected accommodation. The room is very big. After entering the hotel, you have to take off your shoes and wear socks at all times. The service staff will also help clean the luggage wheels.
There are 3 types of outdoor hot spring pools and you can see many stars.
Great
52 reviews
9.3/10
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9.6/10
Amazing
The hotel nestled in the middle of Iwate and Akita Japan with an amazing sceneries of mountain. The accomodati on is super comfortable with an amazing view of trees and mountains covered in snow. The other highlight of this place is the culinary experience this place got to offer the course dinner and breakfast that uses locally sourced ingredients from both Akita and Iwate prefecture and the presentation of the cuisine that brings out the quality and the stories of the place. Overall an extraordinary experience and worth a trip of its own.
Value stay with good food and onsen. First room assigned was not the cleanest, but staff changed the room on request. Peaceful & scenic, ideal for a relaxing stay to enjoy the area. No stores nearby though.
This hotel was fabulous! The location is a bit far out but only 25 mins on the best most scenic public bus ever. The caves are only a 20 mins walk up the hill. The breakfast is outstanding. We booked this randomly and were very pleasantly impressed. I would highly recommend staying here for a couple of nights.
JjmnmWe really enjoyed our stay, particularly the beautiful view from our room. The food was outstanding, and the staff were very accommodating. The only drawbacks were the absence of a washlet in the bathroom and the inconsistent internet connection in the room.
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