Hot Springs Hotels in Shiga Prefecture, Japan

Room was very good. Public onsen was ok; the water was not as hot and as original. Breakfast selection was ok, can be better and have more selection other than seafood. Dinner was superb! The only thing was lacking is the location. There was nothing else around the hotel. 2 day stay was more than enough. There were no other facilities or events than onsen bath, foot/hand bath, happy hours.

Nestled in a welcoming setting designed for comfort and relaxation, our hotel is a place where thoughtful service and genuine hospitality come together to create an exceptional stay. From the moment guests arrive, they are greeted with warm smiles and attentive care, setting the tone for an experience that feels both effortless and personal. Our team is dedicated to making every guest feel valued. Whether it’s a smooth check-in, help with luggage, or thoughtful recommendations for local attractions, our staff is always ready to assist with professionalism and kindness. We believe that great service is found in the details—remembering preferences, anticipating needs, and responding promptly to every request. The hotel offers well-appointed rooms designed to be a peaceful retreat. Clean, comfortable, and tastefully furnished, each room provides a relaxing atmosphere where guests can unwind after a long day. Soft bedding, modern amenities, and careful attention to cleanliness ensure a restful and enjoyable stay. Dining at the hotel is another highlight. Guests can enjoy delicious meals prepared with care, served by friendly staff who are happy to accommodate special requests. Whether it’s a leisurely breakfast, a quick lunch, or a relaxing dinner, the dining experience reflects the same commitment to quality and service found throughout the hotel. Beyond comfort and convenience, what truly sets our hotel apart is the sincere desire to make every stay memorable. Business travelers, families, and vacationers alike can expect a calm environment, reliable service, and a team that truly cares. Our goal is simple: to provide not just a place to stay, but a place where guests feel at home and look forward to returning.

Pure Japanese-style hot spring hotel. There are not many Chinese here. Almost all Japanese come here to travel. The hotel has a little brother from Taiwan who speaks Chinese very well. The ultimate Japanese service is experienced here. The 4G used this time Internet card, unable to contact the hotel, we had to find Ctrip's customer service to help contact the hotel. At first I was very embarrassed. I didn't expect Ctrip to do such a good job in a foreign hotel. In a foreign country, at the JR station entrance, I saw the hotel staff to pick up the car, and I was in a great mood!

I used a pre-purchased room voucher, and it was such an amazing deal! The hotel is right near Otsu Station and is absolutely beautiful. The room was huge, with a direct view of Lake Biwa. Unfortunately, I only stayed one night this time and didn't get to fully enjoy the hotel's facilities. Plus, the staff were incredibly service-oriented. We mistakenly thought the drop-off point for the shuttle at Otsu Station was the pick-up point, and the driver kindly took our luggage and explained that the pick-up was across the street, without being rigid about making us go there. When we arrived at the hotel, the concierge immediately took our luggage, and by the time we checked in, our bags were already in the room. My daughter went to buy something from a vending machine and met a staff member who bowed 90 degrees to her; she came back telling me how polite they were... Even though it was only one night, it was the most beautiful memory of my Kansai trip.

Hotel is fancy and clean. Love the Japanese style room and also the hot spring included in the hotel. We check-in late at 8pm and we felt warm welcome by the concierge staff as the staff helped collect our luggage’s and arrange sending them to our room. The check-in staff are inflexible on the late check-out request and she seems only wants to sell the membership account. It’s a bit hard feeling of the way she tell us a BIG NO if we don’t join the membership for the late check-out. End up we didn’t request it anymore as we didn’t like been “force” to do so.

It was a great stay at this ryokan! The hotel is able to arrange a car to fetch you from the JR station. You can call them using a dedicated phone at the station which is used to contact the different ryokans. The car arrived in 10mins or so. The ride to the ryokan was also less than 10mins. The hotel also fetched us to the station on the last day of our stay. The ryokan itself is homely and cozy. We were greeted by an english speaking staff who introduced us to the amenities of the ryokan. There was also a nice welcome tea and matcha chocolate. Our bags were brought to our room as well during this time. The room is spacious and cozy. The hotel prepared 2 welcome biscuits in the room which was a nice personal touch. The room has a nice living room and a great view of Lake Biwa. Recommend to catch the sunrise over the lake! There are 2 normal beds as well as futon beds (need to set up yourself). Both are comfortable. The hotel also prepared pretty yukata for both female and male guests which you can wear during the stay. There are 4 different designs for ladies, and one design for the guys. You can request for different size if the one in the room doesn’t fit you. There is also a full length mirror and a mini dressing area at the side of the living room. It was fun dressing up in the yukata! The toilet, basin, shower and hot tub areas are all separate. The toilet is a little small, but the basin and mirror area is very spacious. The shower area is quite small as well and the shower head is rather low so you need to hold the shower head if you wish to wash up while standing. There is a small stool given for you to sit down though. The hot tub area is semi-outdoor and you can see Lake Biwa. But it is quite small (only good for one person). It was too cold so we didn’t use the hot tub. Instead, we booked the private onsen for 50mins. The private onsen has a private toilet and dressing area which is equipped with hairdryer, body lotion etc. There is a water dispenser as well if you need to hydrate yourself. The onsen area has a washing area, and the hot tub area is spacious for 2 person. There are privacy screens around the onsen area but there is a small gap to let in cold air for ventilation. Wish there is a good view from the private onsen but it was still enjoyable! Dinner and breakfast was Kaiseki style, and the meals were one of the highlights for my husband and I. We really enjoyed the courses which are clean tasting yet wholesome, fresh and flavourful. It was such a sumptuous treat! The ryokan also has a souvenir shop if you wish to buy anything back. Overall, my husband and I really enjoyed the stay here and we agreed this was one of the main highlights of our 12 days trip in Japan. Highly recommend!

The Western-style room was spacious, with a large, comfortable bed. The onsen (hot springs) were excellent, with several to choose from, and the area wasn't crowded. The water was excellent, leaving my skin feeling smooth and refreshed. The hotel requires a meal plan; adding dinner upon arrival costs 10,000 yen per person. There are few restaurants nearby, but there's a yakiniku restaurant with excellent beef.

The room was new and spacious. Although two or three flying insects were found in the bathroom, it was difficult to understand and avoid. It was much better than Ji Yishengpu Turtle Well. Upgraded dinner was not bad, the buffet coffee machine soft drink, coffee was difficult to drink. Check out at 10 o'clock, the hot spring is open until 9:00 after breakfast, it is too late to soak. After checking out, it rained heavily. We sat in the lobby and waited for the rain to stop. The air conditioner was a bit cold. I wanted to borrow a bathrobe for the guests in the lobby. I was rejected and the service was disappointing.

I was thoroughly impressed by the hotel's onsen, which offered a truly relaxing experience. The only downside is its somewhat remote location, making it a bit far from other attractions. However, this is compensated by the superb view from the room, which provides a breathtaking and serene backdrop.

Great value! The room is clean and the semi-open-air bath in the room is hot enough, allowing you to completely relax and enjoy the tranquility. If the room rate does not include meals, there are also restaurants with delicious food. The price is reasonable and affordable. Parking is free outside the hotel, and there are many places to rest in the hotel. Area, overall great!