The check in and out process is pretty fast since I have reserved online. The staff are friendly.
The front desk assisted me to change and upgrade the room for me after I checked the room.
Comfortable bed and overall it's good.
Downside is their lifts take quite awhile and it would be fantastic if they decided to improve the quality of their restaurant.
Booked a two room unit.
The great things - definitely the location.
The good - premium price for premium apartments which are fully furnished. Clean and well maintained.
The not so good -
1.Strange that Somerset was very generous in furnishing the apartment and yet the second room had no hairdryer nor ironing board.
2.The receptionist was also not very attentive. I had to stand there facing two of them who were talking to one another. Granted, they were discussing about another guest. But it would've been nice to be acknowledged and greeted even if I had to wait for another minute for them to complete what they were doing.
3. The living room ceiling fan was operating when in I checked in. The remote control was missing. I'd have thought housekeeping would notice and made a note. I reported to receptionist and during our two nights there the fan just spinned 24/7. Couldn't do anything.
The Azure Residency Petaling Jaya is the perfect place to unwind after a day of travel or work.
Treat yourself by paying a visit to the property's free underwater hot spring. To recharge your batteries or simply relax, visit the property's spa or sauna. The fitness room provides a place for guests to work out.
At this apartment, you'll also find facilities including a playground. The property's front desk offers service in 3 languages, including English.
When driving to the property, you can use the free parking lot.
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