Featured facilities: Hot Spring, Spa, Massage Room
Good
47 reviews
7.8/10
1 night
From € 71
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9.0/10
Great
YYuen Ting MoniqueAll the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
SShiyidexingfuThe room booked for my parents has a hot spring and includes two meals, breakfast or lunch, or breakfast and dinner. The hotel room is not very big, the air conditioning is relatively good, and the front desk is very welcoming
DDonovan_ldidn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
GGuest UserIt was a great hotel, especially compared to the surrounding accommodations. The help, service, food and hygiene were excellent. Unfortunately, the spa department left much to be desired, probably because it was run by an external party.
Before the massage, the staff was friendly and promised a lot of good things, but afterwards the agreed amount suddenly turned out to be higher. In addition, I had to pay cash because the owner said he had to pay his staff immediately. I found this very unpleasant. The attitude of the owner after the massage was unprofessional and annoying, which really ruined my experience.
Too bad, because otherwise the hotel was good.
봉봉태건I actually booked this place thinking it was a hotel in the Pamukkale area (I don't know why I mistakenly thought that). After comparing it with other accommodations in Pamukkale, I ultimately chose this one.
Since it's still winter, there's an outdoor pool, but it won't be open. I was hoping it had a famous hot spring in Pamukkale. This place has a large communal hot spring on the first floor, and each room can use the hot spring water. The red color of the bathtub in the bathroom photo is due to the hot spring water. When you turn on the faucet, 60-degree hot spring water gushes out, filling it up quickly.
The other facilities and service are impeccable. The owner, Osman, and (probably) his sister are charming, yet attentive. They helped me book a hot air balloon and made it affordable. Osman's witty father is also always willing to answer any questions I have. He even gave me a ride to the bus stop on my way to Pamukkale.
The Turkish breakfast is clean and plentiful. I barely managed to finish it after munching on coffee for over an hour, receiving over five refills.
As I mentioned earlier, this isn't Pamukkale, but a village slightly north of it called Karahayt. It was a mistake, but I realized I'd made the right choice after reaching Pamukkale. Pamukkale is so well-known that it's a bit busier and more crowded, while this place is a bit further away, quieter, but still offers a friendly, secluded countryside atmosphere.
After a very comfortable two nights, I checked out and headed to Antalya. Thank you, Osman Family.
GGuest UserFacilities: This hotel was built in 1989. I didn't have high expectations for the facilities, but it was pretty good. As soon as you enter, there are hot springs flowing down from above. The landscape is still very relaxing. There are also two restaurants, and activities are organized at night. You might think that the hotel will have a shuttle bus to the scenic area, but it doesn't. There is no hotel-airport transportation either. Compared with Kappa, the service and facilities are much worse.
Service: Except for the man on the morning of check-out, the other front desk staff are all good. But it also feels obvious that they are understaffed.
GGuest UserThe rooms are clean, the shower and toilet are clean, the beds are comfortable, the air conditioning is great. The staff is amazing, they are helpful in every way. A great business that deserves more than 3*. We stayed in two rooms with my mother, father, wife and daughter for 3 nights. It is very good that both the thermal pools and the swimming pools are open for use 24 hours a day. And I would like to greet the pet-friendly staff again. I recommend you to make a reservation without hesitation.