Olympic Inn & Suites

While the room is spacious and decent for the price, the horrible customer service was what ruined the stay for us. We arrived for check-in before posted closing hours and it took 20 mins to get someone to come to the door for check-in by ringing the doorbell and calling the desk repeatedly. When he did come, he was burping and yawning loudly, speaking incoherently, and he tried giving us the wrong room. When I corrected him on the room type, he grumbled even louder. The check-in process took much longer than expected due to his erratic behavior. On the second night we came back to find that we were unable to get into our room because somehow the inner security lock got flipped out preventing the door from opening. This time I was not willing to wait 20 minutes, so I continuously rang the doorbell at the front office (during posted open hours) until he came to open it, which still took 10 solid minutes. I have to return to the area once a month for the next several months and I was hoping to stay here again, but I’ll be making a reservation at another property due to the customer service here.

The door had a big crack underneath it, so cold air and noise from outside easily came in. Shower wasn’t so great. It kept switching from really hot to really cold on its own. Room kinda smelled like cigarettes.

I called to say I would be checking in late they said they didn’t have my reservation. The first two attempts to call were disconnected. I verified that I did have one. I asked if I could just get a room and I’d sort out the details later. They said they had one but not for two hours. Then I arrived 2 hours later - nobody was there or answering the phone. I called the posted number for after hour check in several times. First was a hangup. Next then he said he couldn’t check me in. We left and went to the travelodge instead of this dump. There were maybe 4 cars in the lot so I suspect we made a lucky escape.

the manager is a rude condescending piece of work. I will never stay at this place again there are plenty of other hotels in the area that would appreciate our business.

We could check in for 15 minutes while the desk clerk got there, and there was a lot of yelling around the area at night.

Good place to stay, spacious with many amenities, clean and good service with good value for money.

The room was well maintained except the curtains had quite a few holes in them. But the rest of room was clean and well maintained

The Olympic Inn is the perfect place for us to stay while visiting our son in Aberdeen. They’ve recently done some upgrades that are quite cheery. They do need to replace some loose electrical sockets. Sometimes the plugs won’t stay in. They have plenty of parking and are very near a Denny’s for an easy breakfast in the morning.