Hawthorn Suites by Wyndham Abu Dhabi City Center Reviews

Response from Property: Dear Kelv007,Thank you for your feedback. We appreciate you bringing these points to our attention and will take them into consideration as we work to improve our services.Best RegardsAnishah KudakwasheGuest Relations Officer

Response from Property: Dear Nadia,Thank you for sharing your feedback. We deeply regret that your experience at our hotel did not meet your expectations. We sincerely apologize for the issues you encountered with the room's condition, including the mold odor and cleanliness concerns. and your comments will be addressed with our team to ensure improvements are made.We appreciate your candid feedback, which will help us identify areas for improvement and provide a more comfortable experience for future guests.We value your business and hope that you will consider giving us another opportunity to provide you with the high-quality service that Wyndham Hotels is known for.Alla NassrGuest Relation Executive

Response from Property: Dear Daifuku,Thanks for your review is a great way to let us know we’re on track for making our guests smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.Alla NassrGuest Relation Executivegro@hawthornabudhabi.com

Response from Property: Dear Valued Guest,Thank you for your feedback! We're glad you found our hotel to be a good value for money. We apologize for any inconvenience caused by the smell in the washroom; rest assured, we'll address this promptly to ensure a more pleasant experience for our guests. It's great to hear that our lobby staff were extremely helpful with language assistance and arranging taxis, maintaining a friendly attitude throughout. Your comments are valuable to us, and we look forward to improving based on your feedback. We hope to welcome you back for an even better experience in the future!Warm Regards Anishah Kudkawashe Guest Relations Officer

Response from Property: Dear Polly,Thank you for your fantastic review! We're thrilled to hear you enjoyed the spacious, clean room, beautiful views, and comfortable bed. It's great to know you felt warmly welcomed and appreciated the quick check-in and excellent service. We appreciate your recommendation and look forward to hosting you again!Best RegardsAnishah KudakwasheGuest Relations Officer

Response from Property: Dear Value Guest,taking the time to leave such a great review about our hotel, has really made our day, We always aim to delight our guestes with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with your stay. We’re looking forward to making your day once more when you next visit our hotel .Allaa NassrGuest Relation Executive

Response from Property: Dear DigitalNomad,Thank you for your detailed review of your stay at Hawthorn Suites by Wyndham in Abu Dhabi. We're glad to hear that you found it to be a convenient option for your one-day business trip. Your feedback about the room size and comfort, as well as the friendliness and accommodation of our staff, is greatly appreciated. We take your comments about the need for updates and breakfast variety seriously and will use them to improve our services. We look forward to welcoming you back for future business trips, and thank you for choosing to stay with us!Best Regards Anishah Kudakwashe Guest Relations Officer

Response from Property: Dear Aashu_GTX,That sounds like a wonderful experience! Getting a free upgrade to a suite room is always a pleasant surprise. We're thrilled to hear that you found the room big and clean and that our reception team provided excellent service. Your feedback is greatly appreciated, and we look forward to welcoming you back for another great stay!Best Regards Anishah Kudakwashe Guest Relations Officer

Response from Property: Dear Valued Guest,Thank you for your kind words! We're glad to hear that you enjoyed our great location and appreciated the kindness and assistance of our doorman. We look forward to welcoming you back soon!Best Wishes Anishah Kudakwashe Guest Relations Officer

Response from Property: Dear Value Guest,Thanks for your review is a great way to let us know we’re on track for making our guests smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.Alla NassrGuest Relation Executive

Response from Property: Dear Patrick,Hearing how much you love our hotel has brightened up our day at our hotel! Thanks for the great review you left us and for choosing to shop with us! waiting to see you again.Allaa NassrGuest Relation Executive

Response from Property: Dear Udozorh Emeka,Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back soon.Best Wishes Anishah Kudakwashe Guest Relations Officer

Response from Property: Dear Ge80,Thank you for your glowing review! We're thrilled to hear that you found our staff very accommodating and quick to respond to your requests. It's wonderful that you experienced consistent and superb housekeeping during your stay. We truly appreciate your recommendation and look forward to welcoming you back again soon!Best RegardsAnishah Kudakwashe Guest Relations Officer

Response from Property: Dear VAlue Guest,Taking the time to leave such a great review about your stay has really made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with HAWTHORN SUITES BY WYNDHAM. We’re looking forward to making your day once more when you next visit our hotel.Alla NassrGuest Relation Executive