Chelsea Hotel

The first room I check in to had power problems so I had to relocate to another room.They could not reprogram the room keys for two days, so the porter had to open my door every time I left my room. Finally, their International POS device was not working when I checked out so I has to go and draw cash to settle my account.

This hotel is bad from the second you arrive until the second you leave. Receptionist (no mask) could not find my booking so ordered, not requested, me to sit and wait. When eventually got room it was with no thank yous or enjoy your stay, just more contempt for me daring to be a guest in the hotel. Room on second floor was down a dimly lit corridor and it saw to say had seen better days. Probably in about 1980 as the air con unit, which was like having a generator on the room due to the noise, was certainly the oldest I have ever seen. No water supplied in room nor any kind of room menu so had to get Uber to a supermarket to get water. Shower was a trickle at best and the variety of condiments left was a bar of soap and body lotion. Hair shampoo doesn’t exist here. The lumpy bed, fuzzy tv and threadbare carpet completed the room! After a limited sleep night due to aforementioned air con, tried turning it off but the loud dripping from it turned it from a generator to a Chinese water torture device, went to go to breakfast. Only one lift working out of 2. First time lift come it was full of a laundry cart being used by staff. Second lift come and people not wearing masks entered and refused to cover face. Observed same people going into breakfast along with others leaving breakfast without masks and totally unchallenged by staff. Giving the infection levels still high in Nigeria breakfast was then a danger! Refund as couldn’t get breakfast…. I chance! Avoid this dump!