Guest User
September 28, 2023
Myself and my wife have visited this hotel twice before several years ago and it was one of the best hotels we had stayed in at the time or since. This prompted us to book a weeks holiday in this hotel, despite it being very expensive, with great expectations. What the weeks holiday actually taught us was that nothing stays the same. First the room. We paid extra for a side sea view, which we got, but also overlooking the hotel next door and all the associated noise from that hotel until 11.30 at night. The room itself was clean and reasonably decorated but the bathroom really needed completely refurbishing (damaged shower tray, poor quality of decoration and old shower, taps etc.) Next the main restaurant. All the food that we tried was only luke warm and no matter what time you went in it seemed to have been stood around for hours. We even found the same soup being served at breakfast from the previous night's dinner service. The overall quality of food was very poor compared to our last visits, and there is some very obvious cost cutting taking place. We tried four of the a al carte restaurants which were in the main adequate but again very obvious cost cutting on the quality of food. The pool/entertainment. This was more like an 18/30 holiday. Thumping manufactured, so called music even when there were game of pool volley ball of water polo taking place. Totally unacceptable and unavoidable. After the first day we tried the adults only Relax Pool only to have the same racket blaring out from another hotels entertainment team immediately at the side of the pool area. Definitely not relaxing. The arena entertainment was very good but it is very clear that this hotel is now geared to a younger clientele. Very disappointed especially considering that this used to be a hotel with the highest quality of food and a totally relaxing atmosphere.