Guest User
November 11, 2023
It is a very weird place, from some of the residents to the top manager. I am writing this to help others avoid an unpleasant experience: 1. The volunteers don't have a basic concept of customer service in hospitality. They seem unhappy with their work, and most of them don't greet or smile at customers, and never offer help happily unless customers ask for it. 2. Their manager, Jenny, is very insecure and strange. After I had a random chat with her staff about the retreat, Jenny questioned my agenda and asked if I would report her poor management to higher-ups. I was shocked by her strange suspicion and felt quite intimidated by her aggressiveness. 3. If you stay longer than one night, you will notice some people there do have mental issues and need help. Google Centrepoint, Albany/Auckland, you will learn the dark side of this place.