Mildom Hotels in Almaty

The room was clean and tidy, and the bed was comfortable. I was surprised to find that the front desk clerk could speak simple Chinese and there was a plug converter in the room. It was a very good experience and the location was very convenient.

This place was all right, but definitely missing some key things. Pros: close to everything with a CU and mini market around the corner. Scandalista bar and restaurant next door makes awesome cocktails (food was okay as well). Cons: TV didn't seem to work (took me about 20 minutes to make it functional). Toilet stopped flushing at some point, so I went to call the front desk, only to discover that the room phone didn't work 😂. Housekeeping ”cleaned” the room, but only cleaned the toilet after a special request. Overall, if you're on a tight budget, I think the room was fine for the money, but if you're willing/able to spend a bit more, I'd recommend going somewhere else for a stay in Almaty.

This is my second time staying at this hotel. I chose this hotel mainly because of the convenient transportation around shopping. I don't have to carry luggage on the first floor. There are street-facing and non-street-facing rooms to choose from. I chose the street-facing room. Although it is a bit noisy, I can hang clothes on the windowsill. Washing clothes is a necessity in summer. The toilet is a bit noisy. If you mind, please close the bathroom door before going to bed.

This hotel wasn't highly rated on Ctrip, suggesting that visitors to places like Almaty are split between those who prefer luxury hotels and those who prefer B&Bs. However, this hotel is decent for a budget hotel and has a great location, close to the subway station and within walking distance of major attractions.

We really liked the customer service. The young man at reception (Alken) was fantastic; he was friendly, chatty and helpful. The cleaning staff were also very nice and did a great job. The hotel is in a good location, within walking distance to handy bus routes, and not too far from metro stations. There's a cool food court called Platform A a short distance away. It was good value for money. We liked that they provide free drinking water (both in the rooms and at reception). We liked it enough to stay another 3 nights.