Novotel Living Hotels in Almaty

The ambiance and interior are fantastic, and the staff is courteous and helpful. The location is also excellent, being in the city center just a short 5-minute walk from Arbaat Street. However, there's a significant drawback: the inability to control the room temperature. During my 3-night stay, which cost over $600, the room temperature soared to 32 degrees Celsius in the afternoon. The humidity was overwhelming, and the air conditioning failed to cool the room. Even with the windows open, the room remained unbearably hot. The hotel staff's solution was to provide a table fan, which seemed inadequate considering the cost. I was thoroughly disappointed with this aspect of my stay.