Guest User
June 3, 2024
Amazing family holiday, Room- lovely views and room was big enough for the 3 of us, only issues is the bed sheets are not very nice and hard, mini fridge filled up with soft drinks and water. Air con in the room kept not working and had to talk to reception a few times, we did work out in the end how to do it our self within the wardrobe little box in there and got it working again. Reception did offer to swap me rooms but we did not. Food- was good choice for everyone and could alway find something to eat, also for my daughter. Sometime food was warm but ok, la Cart do the Mexican one was lovely, food was really hot and fresh. Snack bar pizza, burger, salad, chicken wraps and chicken wings was nice but sometime very busy, can also get ice cream and waffle from snack bar at set time. Water park- amazing we all loved the water park really good part of the hotel, my daughter who 8 went on every slide and loved them so much. Staff- really try to help you a lot, bar staff are amazing and always friendly, bar man on roller stakes was amazing and would bring us a drink with out asking he was fab, manger of the Mexican la cart was amazing with my daughter and magic. Beach bar staff always friendly and happy, big manger who comes around and always check in to make sure your having a good time and everything is ok which is really good and nice to see how we doing on our holiday, which not seen before in hotel. Entertainment team- they MADE our holiday could not have asked for more from the team they go above and beyond for us and made my daughter holiday amazing big thank you to Sacha . Fifi . Ibo . Yamur . Spidi(speedy) bill they are one of the best entertainment team, they are all so friendly and lovely, they come round and chat with guest is what I like they never pressure anyone which is really nice to have on holiday, and if you don’t take part in all the activities they have on in the day they still come and chat and never not talk to guest. Lots of activities going on in the day and evening, mini disco and show all amazing. Kids club again big thank you to Sacha, Fifi and yamur amazing with my daughter and she loved them so much they made her holiday. Sacha lili loves you lots and going to miss you lots and lots. Big thank you Sacha, Fifi, Ibo, Yamur, spidi (speedy) bill, you work so hard and do amazing job. Poseidon ink tattoo shop in hotel- Burak is amazing tattooist he done a cover up on my partner arm, he is so talented and very skilled at what he does. I would defo recommend him to anyone. Big thank you to all the staff who work so hard to make sure have amazing holiday and been great.