I arrived back from Tivoli Alvor last week after spending a week, via British Airways Holidays, with a young adult relative young man with autism. I must admit I had mixed feelings about the resort. The lay out and grounds were amazing. The villa rooms were quite elite . I was initially disappointed with the main Essence buffet restaurant, as I found the food luke warm to cold ! But after giving the dinner two chances seemed to like many others take up the offer of an alternative restaurant for dinner and found the Grill a superb advancement ! The Shore bar was quite a central spot for a drink and entertainment, however when busy waiting times were long also in my week , housekeeping forgot our room three times, but this was resolved once reported to reception. I would also like it to be considered for adults only weeks, My kids have grown , and I don't really like to be swamped by kids when I go for an evening wind down drink! The Tivoli is quite well located for amenities with a superb beach about twenty minutes stroll over the bridge, and Alvor town about ten minutes on the free train shuttle from the hotel twice an hour. I did speak to some management on the problems such as the food in the buffet, and they seemed to listen , and I must admit that my last dinner at The Essence the food seemed a lot hotter and fresher and I noticed a hot plate being used ! Outclassing all the negativities were the superb staff I met and there amazing attitude, from the moment we arrived we were met by concierge, golf buggy driver Gregory who was amazing with my autistic young man , he gave a professional brief to me on the resort and my room services. To the professional competent and attentive girls at reception the Annas' and guest relations girls The friendly and obliging housekeeping staff, to the helpful social hostesses especially Carla. At the restaurants, and some great bar staff. Carlos and Angel in the grill were great, as was guest relations manager Ana Cunha . The young vibrant animation team were a great energetic asset. The staff of this resort radiate the warmth of the sunny Algarve and , will make me return here again sometime !